Can't remove Acrobat 7.0 when Installing Acrobat 9.0

I must have uninstalled Acrobat 7.0 Pro improperly and so now when I go to install Acrobat 9.0 Standard the installation wizard tells me I must remove Acrobat 7.0 before installing 9.0.  As it is trying to uninstall the rest of 7.0 during the 9.0 installation, a message screen pops up telling me "Error 1714: The older version of Adobe Acrobat 9 Standard cannot be removed.  Contact your technical support group". 
What do I do as I have tried runnning clean script and manually removing Acrobat 7.0 as discussed in some threads in this forum but nothing seems to work. I do not seem to be able to delete the remaining files in the Program Files\Adobe\Active X directory, it tells me they "cannot be deleted, access is denied, make sure that the disc is not full or write protected or not currently in use". 
Please help as I have a project deadline on Monday 7/20 and I need to produce .pdf files!!!!!

Reinstall 7 and then delete it properly. You might actually be able to do a repair if it is still in your list of programs. If you install it and it works, it might be better to use it to complete your deadline. Bad time to be changing software.

Similar Messages

  • Acrobat Pro XI when installed over Acrobat 9 Pro removes LiveCycle Designer.

    Acrobat Pro XI when installed over Acrobat 9 Pro removes LiveCycle Designer.  Forms Central can't open LiveCycle Designer Forms so what do you do?
    I have uninstalled XI and re-installed LiveCycle Designer only.  On re-installation, I chose not to uninstall version 9 and to do a customer set up (not installing forms central).
    LiveCycle is now working along with Acrobat ProXI

    LiveCycle Designer is no longer distributed as part of the Acrobat release. I think it is available as a separate product. At this point, Acrobat provides the AcroForm type tools (kind of hard to get to, just as in some previous versions) and the option for Forms Central. The whole focus has changed. I suspect that others may be in the same situation of trying to get their forms to interact in Acrobat or Forms Central, but at this point I do not think there is any way to back Designer forms into either of the two current formats. Not much help, but a comment in any case.

  • When installing acrobat XI pro the 'select a product' drop down menu does not include my product?

    when installing acrobat XI pro the 'select a product' drop down menu does not include my product?

    For future reference... if you have the trial version installed and plan to buy it after trying it out, there is no need to uninstall it.  It can be activted to full use with the serial number from your purchase.
    You should still be able to download and install the trial version and use your serial number to activate it.  For the direct download link to the trial below, be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
    http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html

  • When installing acrobat pro

    when installing acrobat pro it cannot install since a version (i am assuming trial) already exists in destination folder

    Hi Juulie,
    If the trial version already exists then you need not reinstall the software.
    Simply enter the purchased serial key in the trial version of the software to convert it into full version.
    If you have already removed the trial version and it still shows this error, then try running the Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) to remove it completely and then reinstall.
    Regards,
    Rave

  • Invalid Serial Number when installing Acrobat 9 on new PC

    Invalid Serial Number when installing Acrobat 9 on new PC

    I wonder if this is related to the previous version issue with Acrobat 8 that displayed the same or similar error?
    Here is the text from a very old document for Acrobat 8 KB if you want to try it but I don't know if it will work
    Error: "You have entered an invalid serial number..." when you try to launch Acrobat 8 Standard on a Dell computer
    Issue
    When you try to launch Adobe Acrobat 8 Standard on a Dell computer, the program returns the error message, "You have entered an invalid serial number. Please re-install Adobe Acrobat 8 Standard and enter a valid serial number when asked."
    Solution
    Check the alm_config_files folder for a duplicate AdobeConfig.xml file.
    Navigate to the following folder:
    C:\Program Files\Adobe\Acrobat 8.0\Acrobat\alm_config_files
    The following two files should appear in this folder:
    AdobeConfig.xml
    AdobeConfig.xml.aiwbf
    Delete the AdobeConfig.xml file.
    Rename the AdobeConfig.xml.aiwbf to AdobeConfig.xml by deleting the "aiwbf" suffix.
    Launch Acrobat 8 Standard.
    Additional Information
    On some Dell computers, a duplicate AdobeConfig.xml file is created when Acrobat 8 Standard is installed. The AdobeConfig.xml file without the "aiwbf" suffix is written for a volume-license version. The correct AdobeConfig.xml file is given the suffix. When a retail version of Acrobat tries to read the volume-license AdobeConfig.xml file, Acrobat returns the error.

  • When installing Acrobat Pro 11 on Windows 7 32 bit, it just hangs and won't install

    When installing Acrobat Pro 11 on Windows 7 32 bit, it takes you through all the way to install, then it just hangs and won't install. 

    Hi mrmacnology,
    Please check and ensure that you should not have any prior version of Acrobat already installed on your computer.
    Do you get any specific error message?
    You might try installing Acrobat from a different browser.
    Regards,
    Anubha

  • Stupid question,, when installing acrobat, they ask for serial number,, i wrote that without the dashes between numbers,, do I need to have dashes between sets of 4 numbers ?

    stupid question,, when installing acrobat, they ask for serial number,, i wrote that without the dashes between numbers,, do I need to have dashes between sets of 4 numbers ?

    Yes Example:-
    1234-5678-1234-5678-1234-5678

  • HELP!  when installing Acrobat X Pro, the checkbox says "OS REQUIREMENTS NOT MET.?"

    HELP!  when installing Acrobat X Pro, the checkbox says "OS REQUIREMENTS NOT MET. CURRENT OS: WINDOWS VISTA SP0 64 BIT." SERVICE PACK 2 RECOMMENDED." 
    Then after install, it says fatal error 1603 --and im still stuck with adobe acrobat 9.

    mylenium,
    sorry.
    the issue is i run windows 7, but acrobat x thinks im on windows vista for some reason.
    the install goes all the way thru --and then gives the fatal error 1603.
    indd, illustrator and photoishop are on without issue....
    maybe there is a patch i need to try?
    thanks,
    chris
    (graphic designer 15 years)

  • Acrobat Pro media to install Acrobat Std

    Hi, can I use Acrobat Professional media to install Acrobat Standard.  By using Acrobat Std serial no

    No you will need to find the proper Acrobat Standard installer which corresponds to your serial number.  If you purchased Acrobat Standard from Adobe and choose the download option then it maybe available under your account.  Please see http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for information on how to download your purchased Adobe software.

  • Cannot click Accept when Installing Acrobat Standard 9

    I have tries to install Adobe Acrobat 9 Standard on two different windows PCs. It installs ok, but when you come to use it, it offers you then EULA window to accept the license.
    When you click on Accept, it just sits there. There is no repsonse.
    When you click on Decline same thing.
    The screen/applicationis frozen. The only course of action is to abort the
    program from Task Manager.
    The Operating System is Windows Vista. Can anyone help please.
    The PCs have all the rep-requisites to run Adobe Acrobat e.g. RAM, MHz etc
    Regards Jim Cooper

    Can anyone help? Trying to install Acrobat 9.0 Pro. Cannot accept the agreement. Bouncing from department to department at Adobe Tech support with no success. Tried uninstalling and reinstalling. No success. Went thru the registry and removed all Acrobat references. Followed steps in this article with no success, http://www.adobeforums.com/webx?7@@.3bc424c7/72
    Made sure the user was a local admin when installing. Made sure monitor settings were correct.
    Just got transfered again to another department. 48 minutes of getting transferring. Yea!!!!

  • Enabling System Services in Win7X64 when installing Acrobat X.

    Need help.  I am installing Acrobat X under Win 7 x64.  I have a LaserJet M1212nf MFP that works perfectly. Near the end of install I get an error message: "Error 1920. Service Print Spooler (Spooler) failed to start.  Verify thta you have sufficient privileges to start system services."  I have searched and can't find how to set privileges under system services. Any suggstions.
    Joe Funk

    Please see "Error 1920. Service Print Spooler (Spooler) failed to start..." when installing Adobe Creative Suite 4 or Point Products on Windows. - http://helpx.adobe.com/creative-suite/kb/error-1920-service-print-spooler.html for information on how to resolve your current difficulty.

  • Error when Installing Acrobat X Pro

    I am getting an error when I installed Acrobat X Pro. It says some optional component failed to install correctly.
    Bellow is the details it gave for the error. Thanks for any help you can offer.
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW066 ...
    -------------------------------------- Summary --------------------------------------
      - 0 fatal error(s), 3 error(s), 2 warning(s)
    WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
    WARNING: DW066: OS requirements not met for {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1310.Error writing to file: C:\Config.Msi\57bded6.rbf.   Verify that you have access to that directory.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\57bded6.rbf.   Verify that you have access to that directory.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed

    Same problem, everything was ok with other applicatiosn (PS, DW, Illustrator) but Acrobat X Pro does not install. I tried several times, followed some instructiosn for "CS4 does not install" and "error 1310", "error exit code 6". Nothing. I use Vista with sufficient parameters. here is my error message in detail:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1310.Error writing to file: C:\Config.Msi\c4523a9.rbf.   Verify that you have access to that directory.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\c4523a9.rbf.   Verify that you have access to that directory.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed

  • How to disable the internet explorer 9 automaticly installation when installing Acrobat XI Pro

    Hi,
    I do have a Win7 WS with IE8 (and I dont want to upgrade to Internet Explorer 9). When I do install Acrobat XI Pro, automaticly IE 9 will be also installed. How can I stop this?

    Acrobat installers do not install other products.
    Ben

  • Can I remove internet explorer 8, after installing Foxfire

    I just installed Foxfire. I like it very much and want to keep it as my permanate browser. My question is can I remove Internet Explorer 8.
    Thanks
    Walter Spain

    No. I am not sure that IE can be totally removed from Windows XP. As I recall, it is interwoven into the XP operating system. Removing IE8 in ''Control Panel > Add or Remove Programs'' will simply back up to the previous IE version until you end up at IE6 (full of security issues). If that is the case, it is best keep IE8 on your system. If you ever need to do '''''manual updates''''' for Windows, you will need IE to do so.
    You can change your default browser to be Firefox:
    *See -->http://support.mozilla.com/en-US/kb/How+to+make+Firefox+the+default+browser
    *See --> https://support.mozilla.com/en-US/kb/Setting+Firefox+as+the+default+browser+does+not+work
    *See --> http://kb.mozillazine.org/Setting_Your_Default_Browser#Setting_default_browser_manually
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • Please Help:  Lost Acrobat 8 Organizer Collection Folders when installing Acrobat 9

    I guess it should have been obvious...but after installing Acrobat 9 Pro...from version 8 Pro...all of my Organizer collections are not there at all....gone. (I have the old \organizer70 folder on a backup)
    When looking under: C:\Documents and Settings\Administrator\Application Data\Adobe\Acrobat\9.0....There is a FILE called: Organizer90. (no directory, like in 8.1)
    Is there ANY way to import or convert acrobat 8 Organizer collections to acrobat 9???? - or any other way to restore my organizer collection folders? - I have a few hundred of them...and I can't afford to start over....I'm desperate! :)
    This (conversion) should have been obvious when upgrading. I even tried copying the directory from 8 into the same subdirectory as 9...but no luck.
    If someone knows...PLEASE let me know....I even tried a repair install to no avail.
    Thanks!

    Thanks for answering.... :)
    This is unbelieveable.....it's like they just ignored folks who love the organizer.
    That's really what makes it worth it to me.
    Ok...
    Is there anyway to copy the History file(s)...from Acrobat 8 to 9?
    I figure....I clear the history in 8....then open up a collection folder's multiple files at one time....you know, to establish a new history of files for this day....on another PC....then copy that file to my PC...and put it in Acrobat 9's place. Hoping that Acrobat 9 will open the history files...which I can then save as a new collection in the Organizer...and rename the folder the same as I had it named in Acrobat 8.
    If you can tell me how to copy the history file from 8 to 9...I'd appreciate it....
    Hehe...sorry to sound so desperate...but I am... :)......I have a few hundred folders...and that's the only way...by copying the history and making new collection folders...that I can think of.
    Thanks Again,
    Rick...

Maybe you are looking for

  • IPod not showing in my computer or ITunes

    I have had my IPod video 30Gb since Christmas 2005 and have had no problems at all with it until now... The last time I connected it to my PC it just showed the battery charging symbol and it never appeared in ITunes. I am doubly confused because my

  • Working with Raw files in Aperture

    I bought a DSL are camera recently and have been shooting RAW Naturally my library is filling up with raw files My question is - when I want to export a very high quality image how do I get it out of Aperture and keep it as a large ihigh-quality imag

  • How to Set A Default Start Time For New Events In Calendar?

    How to Set A Default Start Time For New Events In Calendar?

  • Mac Mail apostrophes not displaying correctly

    Hi, I am using Mac OSX Mavericks 10.9 Mail Version 7.0 (1822) I have recived an email to my gmail account and the apostrophes are not displaying. Here are a few examples from the message: haven’t (Haven't) we’ve (We've) you’re (You're) These al

  • After ios5 update, photos and safari cannot flip horizontally

    It seems the function to flip horizontally has disappeared.  It isn't only with photos and safari, but games or anything that had the ability to do so.  Thanks!