Can't remove apple mobile device support. need to for update?

Every time I plug in my iPhone (3GS or my wife's 4) or my iPad2 I get a message telling me to update Apple mobile devise support and to do so I need to uninstall it and iTunes and reinstall.
Windows won't uninstall AMDS. (windows vista)
It will uninstall everytihng else but AMDS give me a rolling back actions and failed to uninstall due to "fatal errors durring installation".
Is there a way I can get around this to update it? Or do I have to fix these errors and get it uninstalled?
only started happening since most recent update of iTunes and iOS 6 on both phones and iPad. iPod classic still plugs in and syncs fine.

Well, after some virus scanning, spybot destroying, and trying to make a new windows user to remove it: still no progress.
next on the list is cleaning registry and disk defrag (even though I don't think it will help).
Very much open to any suggestions so I don't have to actually take my system somewhere and have to pay someone to fix such a silly thing.
Don't know why it doesn't just update itself when iTunes does....

Similar Messages

HT1923 I can not remove Apple mobile devices support although I follow the sequence?

While updating itunes I got an error message for "C runtime". After several atempts I decided to remove the itune and reinstall it, but the component " Apple mobile Devices support" did not uninstall ? I can not install itunes. What can be done?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1926 Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!

Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!

Hey there!
I've spent the best part of the day unpicking this huge mess from the upgrade I completed last night - what a nightmare. I followed a tonne of advice - [actaully, this link was really helpful to me]: http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm however, I still could not fix the **** thing - and that was following basically a day of uninstalling, installing etc.
In the end - I completed a system restore taking my computer back about five days, and just ignoring the new upgrade with itunes until they can get this fixed.
I hope that this might work for you and anyone else reading this. It nearly drove me to drink [!]. I seemed to get past one error message and have it replaced by another - so the system restore was basically the last resort.
Good luck - !

FATAL Error... When trying to remove Apple Mobile Device Support (AMDS).

FATAL Error... When trying to remove Apple Mobile Device Support (AMDS) on my windows xp. I tried to update iTunes to update my iPhone software and it told me to uninstall iTunes and AMDS for a newer version. Now I get a fatal error and I can't sync my phone. What should I do?

FATAL Error... When trying to remove Apple Mobile Device Support (AMDS) on my windows xp.
We've made some progress with some of those in recent days, Stop. It looks like (with some of them), the trouble is caused by trouble with the HKEYCURRENTUSER registry keys associated with your usual XP user account.
If that's what is afoot, the following technique may be of some assistance.
Head into your User Accounts control panel and create a new user account with full administrative rights. Log out of your normal account and log into the new account. (Don't use fast user switching to move between accounts.)
Inside the new account, head into your Add or Remove Programs control panel, and attempt to uninstall AMDS from there.
Does the uninstall go through without the fatal error in the new user account?
If so, *staying in the new user account,* do a complete uninstall of iTunes and related componentry as per:
[Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP|http://support.apple.com/kb/HT1925]
(You'll need, in particular, to do the reinstall of iTunes from inside the new account. Experience of the last two cases of this indicates that if you try the reinstall from inside the usual user account, AMDS just silently fails to install.)
If everything seems to have reinstalled correctly, log out of the new account, and log back into your usual account. Try launching iTunes in your usual account. Does it launch properly in there now?

HT1923 I am trying to uninstall itunes and at the point where i try to remove apple mobile device support it never completes and the timer goes backwards?

I am trying to uninstall itunes and at thepiont where I try to remove apple mobile device support it never completes the timer goes backwards?

First try a repair install of Apple Mobile Device Support. If that goes through successfully, see if you can now uninstall Apple Mobile Device Support.
If the Repair install doesn't help, try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled

HT1925 Removing Apple Mobile Device Support

when trying to remove Apple Mobile Device Support, I get a message "fatal error during installation". What is next step?

Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled

TS5376 When I try to remove "Apple Mobile Device Support" I get a "Fatal error during installation" message. I have windows XP

The program will not start because MSVCR80.dll is missing. I am trying to unistall I tunes and then reinstall it because the latest upgrade did not work. I was able to remove "Itunes" and "apple Software update' but when I tried to remove "Apple mobile device support" I get a "fatal error during installation" message.

First try a repair install of Apple Mobile Device Support. If that goes through successfully, restart the PC and see if you can now uninstall Apple Mobile Device Support.
If the Repair install doesn't help, try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled

HT1925 Cannot remove Apple Mobile Device Support from Control Panel

I am trying to reinstall iTunes. Followed all instructions but still cannot remove Apple Mobile Device Support from the Control Panel. Help.

Ad2Mollie wrote:
No error message, the option of uninstall does not come up when I choose MobileMe Control Panel in the Control Panel
If you have a Change option that may lead to Uninstall as one of the choices. See also note 2 of Troubleshooting issues with iTunes for Windows updates.
tt2

Can't uninstall Apple Mobile Device Support inorder to connect ipod touch

Ok so I am trying to connect my Ipod touch. looks like I'm not the only one having issues. So here it goes: First of all the main problem is my iTunes doesn't see my ipod. I get a message telling me that : "iTunes required a new version of Apple Mobile Device Support." I've read all the other threads about this problem, So I tried uninstalling itunes and Apple Mobile Device Support, but my problem is that Apple Mobile Device Support wont uninstall!!!! I go to programs and features and uninstall, it goes through all the motions but doesn't go away! I restart and it's still there. So first I need to know how to get it uninstalled. If I try to repair it, it say's "fatal error during installation." So what do I do from here???

Did you follow this article for Vista users?
http://support.apple.com/kb/HT1923

Can't install Apple Mobile Device Support on Windows 7 Home 64bit

Hello everybody,
I have a problem installing the Apple Mobile Device Support in my laptop wih Windows 7 Home Edition 64bit ..you can see it in the screenshoot:
Any idea?
Itunes it's ok, but I can sync my Iphone.
Thx
Luca

Hello everybody,
I have a problem installing the Apple Mobile Device Support in my laptop wih Windows 7 Home Edition 64bit ..you can see it in the screenshoot:
Any idea?
Itunes it's ok, but I can sync my Iphone.
Thx
Luca

Itunes 12 saying a newer version of Apple Mobile Device Support needed

Hi
I have upgrade my windows 7 machine to the latest version of Itunes. When i connect my 5s (running iOS 8.1.2) i get the following error. "Itunes requires a newer version of Apple Mobile Device Support. Please uninstall both Apple Mobile Device Support and iTunes then install iTunes again"
My IPAD with the same iOS gets the same error.
I have uinstalled and reinstalled countless times. Rebooted both phone and PC. And still get the same error. If i try to install AMDS by itself or do a repair it always rolls back.
Any ideas?
Thank you.

See the section Install missing components. Can you run the appropriate AppleMobileDeviceSupport msi?
If not, you could try logging the installation to see if you can spot any errors that you can correct. The following commands log the install of AMDS for edither 32 or 64 bit versions. They assume the .msi is at the root of drive C though you could edit accordingly. The option switch is slash el star vee for verbose logging.
msiexec /i C:\AppleMobileDeviceSupport.msi /l*v C:\Log_AMDS.txt
msiexec /i C:\AppleMobileDeviceSupport64.msi /l*v C:\Log_AMDS64.txt
You can triple-click a line to select all of it, then press Ctrl+C to copy, switch to the command box and click the icon at the top left of the window to access the paste menu.
The log files might provide further clues as to what is going wrong. I suggest using Notepad++ to review the logs. Look for words like "failed" in the log.
tt2

Apple Mobile Device Support issues

When I plugged in my iPod, it said my Apple Mobile Device Support needs to be updated, and I would need to "uninstall iTunes and Apple Mobile Device Support, and reinstall iTunes" in order for it to work. I uninstalled iTunes and it did not work when I reinstalled. When I tried to uninstall Apple Mobile Device Support, it told me there was a "fatal error" and the uninstallation was unsuccessful. So I found a support page on here that gave me a list of what to uninstall in order, and I did, but it still would not uninstall Mobile Device Support. No matter what I try, Apple Mobile Device Support will not uninstall and everything I try will not allow my iPod to connect to iTunes, resulting in it telling me to uninstall and reinstall which is impossible! Any help?

I uninstalled iTunes and it did not work when I reinstalled. When I tried to uninstall Apple Mobile Device Support, it told me there was a "fatal error" and the uninstallation was unsuccessful.
That can sometimes relate to damage to HKEYCURRENTUSER registry keys in your usual user account.
Create a new user account on your PC with full administrative rights. Log out of your usual account and log into the new account. (Don't use fast user switching to move between accounts.)
In the new user account attempt again to uninstall and reinstall iTunes and related components as per:
[Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP|http://support.apple.com/kb/HT1925]
(You didn't tell us what operating system you are using ... if it's not XP, follow the link in the article to equivalent instructions for Vista/7.)
If you successfully manage to uninstall/reinstall iTunes/AMDS etc in the new account, log out of that account, and log back into your usual account. Does iTunes launch without the error message now?

Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device support will not delete. Now I can't download itunes. Help!!

Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device would not uninstall. Now I can"t download itunes. Help!!

apple mobile device would not uninstall.
Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled

Unable to uninstall Apple mobile device support

Hello,
I'm having big troubles with my Itunes, and more exactly with apple mobile device support.
I tried to uninstall every programmes of itunes (itunes, quick-time, apple mobile, bonjour...) to reinstall it.
I can't uninstall apple mobile device support. It won't disappear from the "programmes and applications". And the option "repair" doesn't work also. And every time i try to reinstall itunes it failed because of apple mobile device installation.
When i'm on my desk, the service apple mobile device is stopped, and when i try to start it, the computer can't reach access, and said something like "error 1053" or "can't access to sthe service". So i think that Apple mobile device support is the key of the problem, but i don't know how to fix it.
I'm a bit desperate because i didn't found anywhere some solutions, so if someone has, i will be very very grateful.
Thanks You

Others might find this process useful for issues with iTunes 11.1.4.62....
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Apple Mobile Device Support kann nicht deinstalliert werden

Hallo zusammen,
ich wollte ein iTunes Update durchführen, was allerdings nicht funktionierte. Also habe ich iTunes sowie fast alle Apple-Komponenten deinstalliert. Allerdings habe ich dies wohl in der falschen Reihenfolge durchgeführt! Jetzt kann ich Apple Mobile Device Support nicht mehr deinstallieren und eine neue iTunes-Version kann ich auch nicht herunterladen. Wie kann ich dieses Problem lösen???? Danke für eure Antworten!

Hi there,
I wanted to do an iTunes update, but this did not work. So I uninstalled iTunes and almost all Apple components. However, I have probably done this in the wrong order! Now I can not uninstall Apple Mobile Device Support and a new version of iTunes, I can not download too. How can I solve this problem?? Thanks for your answers!
Translated by Google
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
Gehen Sie zu Systemsteuerung> Programme hinzufügen oder entfernen (Win XP) oder Programme und Funktionen (später)
Entfernen Sie alle diese Elemente in der folgenden Reihenfolge :
iTunes
Apple Software Update
Apple Mobile Device Support (wenn dies nicht deinstallieren gehen Sie zum nächsten Punkt)
Bonjour
Apple- Application Support
Reboot , iTunes downloaden und installieren , entweder über ein Konto mit Administratorrechten oder mit der rechten Maustaste auf die heruntergeladene Installationsprogramm und wählen Sie Als Administrator ausführen.
Die Deinstallation und Neuinstallation Prozess wird Ihre iTunes-Bibliothek und Einstellungen zu erhalten, sondern im Idealfall würden Sie regelmäßig eine Sicherungskopie der Bibliothek und Ihre anderen wichtigen persönlichen Dokumenten und Daten. Sehen Sie diese Benutzer Spitze für einen empfohlenen Technik .
Bitte beachten Sie :
Einige Benutzer müssen alle Schritte in welcher der folgenden Support-Dokumenten gilt , um ihr System zu folgen. Dazu gehören einige zusätzliche manuelle Datei-und Ordner -Deletionen , die oben nicht erwähnt.
HT1925: iTunes und andere Softwarekomponenten für Windows XP entfernen und neu installieren
HT1923: iTunes und andere Softwarekomponenten für Windows Vista, Windows 7 oder Windows 8 entfernen und neu installieren
Übersetzt von Google

Can't remove apple mobile device support. need to for update?

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