Can't remove Click to Call - causes issues in HTML...

The new problem I'm having with Click to Call it is that if I'm working with an HTML editor (such as TinyMCE or a similar WYSIWYG editor) it adds the little click to call icon. In the source this equates to a ridiculously long string.
You really need to remove Click to Call as a default feature - it gets in the way of my work.

Hi, and welcome to the Community,
Skype is aware of issues related to Chrome with the new Click-to-Call (C2C) add-on released on 16 August 2013. As you noted, C2C works on IE10, FF23, and Safari.
Best regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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It's like the stupid bold font on the hours or the lock screen clock - i've never seen anything so stupid in all my life.
it's things like this that make a good phone c.r.a.p.
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Click to Call plugin issues

Hello Team,
I'm wondering a bit, we are facing to several interoperability issues with Click to Call v8 ES (8.0.2591.0). Many times, we have some Outlook or PowerPoint crashes - sometimes we get complaints about Excel crashes. We double checked in the Event Viewer of the machines where the crashes happened, we see some 1000 and 2000 error codes saying that a specific DLL is crashing the Office application.
The name of this DLL is :
Msvcrt.dll
Msvcrt.dll is the Microsoft Visual C++ Run-Time for Visual C++ version 4.2 to 6.0. It provides programs compiled with these versions of Visual C++ a typical set of library functions required by C and C++ programs. These include string manipulation, memory allocation, C-style input/output calls, etc.
It has also shipped with Windows versions since Windows 2000 for use by other Windows components. In older versions of Windows, programs which linked against Msvcrt.dll were expected to install a compatible copy in the System32 folder, but this contributed to DLL Hell.
Versions of Visual C++ before 4.0 and since 7.0 have used differently named DLLs for each version (msvcr20.dll, msvcr70.dll, msvcr71.dll, etc.). Applications are required to install the appropriate version.
[Source: Wikipedia]
Unfortunately, we can't really see the impact of this DLL on C2C but as soon as Outlook crashes, we see the message: clicktocall.plugin caused the crash - outlook will start in a safe mode.
Any ideas?
Regards!

Hi, Ochsenius, and welcome to the Community!
Thank you for your report. A new release of Click-to-Call ("C2C") was issued on 16 August 2013; have you updated the browser you are using, as well as installed and enabled the new C2C add-on?
Please post back with the details of:
The computer and its operating system that you are using Skype on;
The browser(s) and which version of it you are using;
If there are any other numbers which are not recognized other than Santiago, Chile (please clarify; is it all numbers in this locale, or just a few?)
Have you attempted to call these numbers using C2C, but via another browser? If so, which browsers have you attempted to use C2C and had the same result?
Thanks!
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

How can I remove "click" sounds when buttons are clicked?

I have created a Captivate project for an online tutorial.
There is no audio in the project but Captivate has embedded a
"click" audio which occurs when the user clicks on "Next", "Back"
and "Menu" buttons.
How can I remove these "click" sounds?

Hi dyageme and welcome to our community
Fellow Adobe Community Expert Paul Dewhurst offers up just
such a fix.
Click
here to visit Paul's site.
Cheers... Rick

Click to call causing error on shutdown.

Since the latest update (I use Windows XP sp3 and Internet Explorer) Skype is automatically opened on Start up. Not my choice so the first thing I do is shut it down until I want to use it. Only problem is that when I shut down my machine at end of day an error box comes up with "c2c.exe application error" then a load of memory addresses with lots of zeroes plus the option to "OK" it and close down or "CANCEL" it and get the program debugged. Got fed up with this every night so uninstalled Click to Call using Revo Uninstaller. So Click to call no longer on my machine but still getting that error every night. Not only that but now it doesn't even wait for me to OK or CANCEL the machine just shuts down.
Any idea how I can get rid of this annoying thing

Did you enable number highlighting by clicking on the Skype icon in your Safari toolbar? More information here: https://support.skype.com/en/faq/FA801/what-is-skype-click-to-call
Follow the latest Skype Community News
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Whenever i open Firefox i cant type anything because the "find" bar at the bottom alwayse pops up. How can i remove that or fix this issue?

So like I said, Everytime I open firefox as soon as I open a tab the "find" bar automatically pops up and I cant type. It wont let me close it at all. Ive searched everywhere to see if I can disable it from automatically coming up but came up empty. Ive reset everything back to is "original" settings but that didn't work either.

Have you had this problem for some time or did it just start recently?
This occurs with an empty new tab (Ctrl+t) or with any new tab (e.g., including clicking a link)?
Is the bar labeled Find or Quick Find?
Find: This bar can be opened using Ctrl+f, but obviously you are not typing Ctrl+f.
Quick Find: The shortcut to open this bar is a / character. Firefox also has an option to open the Quick Find bar as soon as you type ''any'' character. (See: [https://support.mozilla.org/en-US/kb/advanced-settings-browsing-network-updates-encryption#w_accessibility Accessibility options]) But this is turned off by default, and it doesn't sound as though you are typing a character when this happens.
Hmmm... by default, if the cursor is in either bar, it can be closed by pressing the Esc key. But I suppose that isn't working either (or it reopens very quickly).
If you view the Add-ons page, do you have any extensions?
orange Firefox button (or Tools menu) > Add-ons > Extensions category

I have 2 versions of Adobe XI pro on my computer, can I remove the older version without issues??

If so, do I need to be aware of anything before I do? See attached graphic for more details.
Thanks,
Brett

Hello,
what "issues" do you think about?
I personally removed elder versions without any problems. Sometimes I let them in a parallel mode, to see the differences.
Hans-Günter

Skype Click to Call for Firefox 7 Installation Nig...

All info as of Oct.08.
Hi Guys:
I would like to start by telling you that I'm newbie to this community as not a Skype fan user and haven't used the application since its June version 5.3. I didn't upgrade my Firefox browser on its due time either as rather use Internet Explorer most of the time. All these three are installed on a Windows XP Home SP3 system.
Due to some IE7 settings misconfiguration early this week, I decided to use FF6 again while restoring IE to defaults, which means that plugins and toolbars are disabled or uninstalled in the process. After reinstalation and updating Adobe Flash, Java, etc.. noticed that the Skype Toolbar was definetively lost (uninstalled) to IE.
FF Add-ons Manager was showing the Skype Plugin (still version 5.3) as disabled, not compatible and with no updates available. I then proceeded to upgrade FF to NB7 recently released 27-09, and then applied latest update 7.0.1 released 29-09, but no change to the Skype Plugin upon clicking on update all add-ons and plugins.
BTW, release notes for this FF update 7.0.1 states: "Fixed a rare issue where some users could find one or more of their add-ons hidden after a Firefox update"... making me more confused and to look deeper into FF support, but with no success. I also tried FF Add-on Compatibility Reporter to no avail.
Therefore, it was time to go to Skype and as I usually first learn about latest changes, opened on (blogs.skype.com/garage/windows/) first, to find that there were two releases (an update to V5.5.119 (which I did) and an upgrade to a new build 5.6) on the same date (29-09) of FF's update to fix "hidden add-ons" - what a coincidence to add confusion -.
In both versions' release notes you can read that changes include: "Updated Skype Click to Call browser plugins and the addition of support for Firefox 7"... but no further explanation. Sorry guys but it was at that moment when I learned about that "Click to Call" name (formerly known as Skype Web Toolbars) which totally different from what I was searching for, making me do some more clicks to search and understand the difference between the installers provided.
I believe (and suggest) that if in that blogpost 29-09 in respect of the 5.5 update, the poster (Raul Liive) would have included a link to the Click to Call support page, it would have been a lot more easier for Firefox users to update their Skype installation, even though, it is not true that Click to Call "is automatically installed in Mozilla Firefox" as suggested in that support page. It only installs in Internet Explorer. In order to also install it in Firefox and/or Chrome, you must download its installer from that page.
At least this was my experience which could be taken as a quick reference - Installation Troubleshooting Guide (Provided "AS IS" and subject to Mods' approval):
- Opened Skype 5.3 and clicked on the Updater to get version 5.5.119 installed.
- Opened IE7 and verified that new Click to Call 5.6.0.8312 was present in my toolbar.
- Opened FF7 and verified that old Skype Plugin 5.3 did not changed. Tried to update it again from within the application with no results.
- Opened Control Panel > Add or remove programs, and verified Skype 5.5.119 correctly shown, but Click to Call was not. There it was still showing "Skype Toolbars 5.3.7280".
- Closed all applications and proceded to remove Skype Toolbars from Control Panel.
- Restarted the system and opened CP, IE and FF to verify Skype Toolbars successfully removed.
- Optionally - ran CCleaner.
- Downloaded Click to Call Installer and ran it to install it in both, IE and FF, which done successfully.
- Opened CP to verify it was then showed correctly as "Skype Click to Call 5.6.0.8312".
- Opened FF to verify it now shows the plugin correctly as above with no imcompatibility
warnings. Made a test call successfully. Did same from IE.
*Notice: Please note that there is actually only one Click to Call installer (v5.6.0.8312) available at Skype.com, no matter what Skype (supported) version or browser (support for IE, FF and/or Chrome only) you are using. Also notice that when you open your browser for the first time after installing CtoC, a new Skype advertising tag will be opened... Don't worry, it will do it just once. A second advertising window will be opened after your Skype app opens when you make a call from your browser... at least it happened on my first test call and don't know if same for further calls (free account).
Sorry guys - long story - but hope this to be of any assistance to the community.
Cheers,
RickCP

Would also add that after doing the above troubleshooting you find any problem with your Click to Call feature just installed, or simply need to install or activate the plugin to another browser (one of the 3 supported for Windows) you are also using, you can run your Click to Call Installer again to choose between the following options provided:
Change:
Lets you change the way features are installed (and on what browser are to be installed).
Repair:
Repairs errors in the most recent installation by fixing missing and corrupt files, shortcuts and registry entries.
Remove:
Removes Click to Call from your computer.
Cheers,
RickCP

Skype Click to Call on Firefox 39 using OSX Yoshimite 10.10.3

hey guys, i am tyring to install skype click to call on firefox or chrome but its not working for both browsers i am on OSX Yoshimite 10.10.3Firefox version 39Chrome Version 43.0.2357.132 (64-bit) please help me get this installed.

Would also add that after doing the above troubleshooting you find any problem with your Click to Call feature just installed, or simply need to install or activate the plugin to another browser (one of the 3 supported for Windows) you are also using, you can run your Click to Call Installer again to choose between the following options provided:
Change:
Lets you change the way features are installed (and on what browser are to be installed).
Repair:
Repairs errors in the most recent installation by fixing missing and corrupt files, shortcuts and registry entries.
Remove:
Removes Click to Call from your computer.
Cheers,
RickCP

Skype Click to Call - plugin is unresponsive - ANN...

Why do I repeatedly see the message
Plug-in Unresponsive
The following plug-in is unresponsive: Skype Click to Call
Would you like to stop it?
Yes No

Hi, gordo5460, and welcome to the Community,
This topic is also being discussed in this thread:
http://community.skype.com/t5/Other-features/click-to-call-not-compatible-with-firefox/td-p/1376946
We have to wait for for Click-to-Call update; is currently not compatible with FireFox 22 or Internet Explorer 10.
Update! A new release of Click-to-Call was issued on 16 August 2013, and it works on updated FF and IE. I also understand Click-to-Call is working on the Safari browser. Remember to enable the Click-to-Call add-on as this step is easily overlooked.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype click to call

how do i remove the corrupted program from my control panel which displays an error of installation ?

See this post for steps to remove click-to-call:
http://community.skype.com/t5/Welcome/How-to-Disable-or-Remove-the-Click-and-Call-Function/td-p/6960...
Please note: I do not respond to requests for help via Private Message.

HTML click to call not doing anything

On a webpage, sometimes there is an html click to call link. The Html is "callto:"
When I click on this link it brings up a box that say do you want to make Skype the default program to lauch this I tick the box and click accept.
Then it opens up Skype and goes to the calling screen.
Thing is it doesn't bring over the number, it just stays blank.
Does anyone know why this is?

Hi, M_T_R, and welcome to the Community,
C2C is not compatible with IE10, either. We will have to be patient.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Click to Call not working for user.

I have a user with Click to Call 8 installed on Windows 7 64-bit. It's worked fine for the last month, however a few days ago it stopped. When we open preferences and update his username/password, clicking on the Phones tab fails to pull any extensions now. However, if I enter my credentials it pulls my extension immediately.
I have tried uninstalling, reinstalling, changing his password, nothing seems to work.
Any ideas?
Zak Lyles

Hi I have the same problem.
I'm running Windows 8.1
Click to Call used to work on this PC until a resent Windows update happened.
I am using Skype on the Desktop client applications.
I can see that Click to Call in installed in my browser IE11.
My webpage phone numbers have the little skype s next to them and they look like hypelinks but if you click on them nothing happens.
I've uninstalled and reinsalled Click to Call ... no change.
Is there a fix?

Can this be safely removed and how without causing other security issues???

Having repeated problems with FF hanging and/or closing unexpectedly. Problem listed is always "plugin-container.exe has encountered a problem and has to close". Running version 3.6.15. Can this be safely removed and how without causing other security issues???

Disable the plugin-container for some or all 4 plugins. <br />
http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins#Disabling_crash_protection

I am looking at a web page with highlighted words that are links that open new windows. I don't even click on them and they upen as I pass over them accidentily with the cursor. extremely annoying!what is it called and how can I remove this 'feature'

it is usually one highlighted word that when touched, opens up a small window of related companies or info or websites that I might be interested in. one word "presenter" was highlighted, touched it with my cursor, and I think caught a damaging virus.

Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode].
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
Safe mode disables the installed '''Extensions''', and themes ('''Appearance''') in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons'''. Hardware acceleration is also temporarily disabled - the manual setting is '''Tools''' > '''Options''' > '''Advanced''' > '''General''' > '''Use hardware acceleration when available'''. [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u Options > Advanced]. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

Can't remove Click to Call - causes issues in HTML...

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