Can't remove norton toolbar from add-ons

i have w7, firefox 31 and norton security suite plus toolbar (for password vault)
i now use lastpass. I wish to remove (beyond disable) norton toolbar
i have tried two suggestions.
If i go to add-ons, i only get "disable". i do not have option to "remove"
if i go to about:plugins i can not find norton therefore i can not change name to remove.
please help.
thank you
bil

See Norton support for information about how to remove that norton security suite plus toolbar.

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Date: Mon, 15 Oct 2012 00:41:57 -0600
From: [email protected]
To: [email protected]
Subject: When loading Elements 10 why did it remove my Nic Software add-ons in Lightroom 3?
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