Can't rent/buy a movie in iTunes

I've been interested in renting or buying a couple of movies recently. I searched for them in iTunes on my iMac. They showed up in the search results, but they buy and rent buttons were greyed out. I've seen this before where the buy buttons were available but the rent buttons were not, but that usually is only when they first come out, and then the rent buttons become available a month or so later. In this case, both buy and rent buttons are greyed out.
I thought this was somewhat strange, but figured they were just letting us know that they weren't quite available yet, but would be soon. I recently bought an AppleTV, and while playing around with it I realized I could buy and rent it via the AppleTV (well the buttons were available, but I didn't actually try). So, I went back to my iMac and they were still greyed out. I've also checked on my iPhone and I appear to be able to buy and rent it from my iPhone as well.
So, my question is what setting etc. might be out of whack on my iMac? I can't imagine why this would be considered on purpose, so I'm assuming something is wrong with my iMac.
I have a recently upgraded iMac running Moutain Lion 10.8.0. My itunes library is on an external USB connected drive, b

Figured it out. I have content restrictsions turned on in iTunes. Turn that off, and the movie I want to buy/rent bcome available. I thought that was for limiting who can play what content on the computer. I guess it makes sense that it restricts purchases, but since you need the account password to buy anything, that seems unecessary.

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Why can't I buy HD movies on iTunes for Windows?

Hi,
Was hoping someone could help me with an issue I'm having trying to purchase HD movies on iTunes using a Windows 7 system.
When trying to purchase the movie in HD, I get the following message:
The thing is, I was able to buy 3 HD movies previously, but over the last few months, it hasn't been working. When I close the above window, it takes me to the system requirements, which I think I have.
Windows System Requirements for HD content:
32 or 64-bit version of Windows 7; Windows XP and Vista do not support HDCP
iTunes 10 or later
2.0 GHz Intel Core 2 Duo or faster processor
At least 1 GB of RAM
A video driver that supports HDCP (you may need to check with the manufacturer to determine if your video driver supports HDCP)
A display that supports HDCP with a screen resolution of 1024x768 or higher with a digital connection (DVI, DisplayPort, or HDMI)
Here are my system details:
Windows 7 Home Premium
Dell Inspiron 537S
Pentinum (R) Dual-Core CPU ES300 @ 2.60GHz 2.60 GHz
4.00 GB RAM memory
64-bit Operating System
iTunes 10.4
The only ones I'm not sure about are the last 2 bullets. I called Dell and I was told I didn't need a new monitor, but just a video card. I didn't trust the representative's answer too mcuh.
Does anyone know what I'm missing to be able to purchase HD movies?
If it helps, the movie I was trying to purchase was Transformers: Dark of the Moon
Thank you!

Do you have?
A video driver that supports HDCP (you may need to check with the manufacturer to determine if your video driver supports HDCP)
A display that supports HDCP with a screen resolution of 1024x768 or higher with a digital connection (DVI, DisplayPort, or HDMI)

Can I rent an HD movie from iTunes, and watch on my HDTV WITHOUT AppleTV?

If I get a Mini DisplayPort to HDMI cable, and connect my MacBook Pro (mid 2009) to my HDTV, can I watch HD Movies that I rent from iTunes on my TV without purchasing an Apple TV? Any help would be greatly appreciated.
Thanks!

"Click to View Full Size".
So I'm not at all sure why you ask the question then, you clearly know something that I nor Apple don't.

Why can't I buy HD movies on Itunes and I was able a few weeks ago?

I'm wanting to buy an HD movie, but can't due to Itunes saying I can't play it on my computer....but I want to play it on apple tv which does have HD capability.....Can someone help? I was also able to purchase HD TV shows a few weeks ago....I dont understand....

Thanks, when you review a question you've posted each answer often has a mark as helpful or answered option near it.
You can give 2 five point awards for helpful, and 1 ten point award for correct answers.
You don't have to award points at all, it's nice and makes you feel your contributions are worthwhile, but more widely it's handy to see a question marked as answered either to know to look for a solution there for a similar issue or to allow you to skip things people have answered.
Let us know the answer if you find it elsewhere.
AC

I rented an HD movie in iTunes by mistake. Can I switch the rental to SD version before starting to watch it? Trying to make room on iPad.

I rented an HD movie in iTunes by mistake. Can I switch the rental to SD version before starting to watch it? Trying to make room on iPad for more rentals to take with me on trip.

You can get the SD or 720p version by:
Open iTunes 11
Click iTunes in menu bar > select Preferences...
Click on the Store tab
Change When downloading High Definition videos, prefer dropdown to 720p > click OK
Click on the iTunes Store button
Click Purchased link
Click Movies tab
You should now see a download icon for the movies you already have 1080p version of.
Click on this download icon to download the 720p version.
This will put a 720p version in the same folder on your hard drive as the 1080p version. If you have iTunes setup to play 1080p when available, it will play the 1080p version. When you connect your iPad 1, it will sync the 720p version.
Don't forget to change your preference back to 1080p so you can continue to get the higher quality version.

Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

Blue, and Mr. Frisky...

HT2729 if i buy a movie from itunes store how can i put it on my new ipad

if i buy a movie from itunes store how can i put it on my new ipad

Assuming it's in a supported format (which is likely), simply sync your iPad to iTunes on your computer. Make sure you have specified that you would like to sync movies on the "movies" tab on the top right of the iTunes display (when your iPad is plugged in and its row highlighted).

HT5699 I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much

I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much

Hey antonio.b5,
Thanks for using Apple Support Communities.
If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Have a nice day,
Mario

HT204370 If I buy a movie on iTunes and burn it to a DVD can I get to to play in a DVD/Blu-ray player? I haven't had much luck trying to do so.

If I buy a movie on iTunes and burn it to a DVD can I get to to play in a DVD/Blu-ray player? I haven't had much luck trying to do so.

No you cannot.
You can only make a backup dvd of your movies, fo use in itunes on yur computer. You cannot burn a video product to dvd to watch on a dvd player, just as you cannot copy a dvd that you purchase.
"You shall not be entitled to burn video iTunes Products"
http://www.apple.com/legal/itunes/us/terms.html#SERVICE

HT1391 why can't i purchase a movie from itunes. Ido have my apple id and password but when i try buying it keeps saying my password is invalid or contact itunes support?

Why can't i purchase a movie from itunes.Ido have my apple id and password but when i try buying from my apple tv it keeps saying the id is invalid.
Go to the itunes store on my computer and update your apple id and i did but it keeps saying the same thing?

contact itunes support

Why can't I buy a movie that I pre-ordered, with the iTunes card already redeemed?

See, I bought an iTunes card the other day and redeemed it that same day. After doing so, I pre-ordered a movie that was expected to be released on the 18th of March(today). So I tried to purchase the movie I pre-ordered with the credit I redeemed from the iTunes card, but it is asking for my billing information. So I clicked on the link where it says "To redeem code, click here", and it asked me to enter a code. My concern is why can't I buy that movie I pre-ordered with I the money I have in my iTunes account?

You didn't purchase the movie, you pre-ordered it. So the code works to put in the pre-order for the movie. So it's on hold, so to speak. Then when the movie comes out (and only then) are you actually billed, so you have to enter the code again in case you or someone else who has access to your computer used some -- perhaps too much of the credit in the meantime.
If I use a regular credit card and pre-order something, oftentimes there is some kind of perk or extra included along with it for me in return for pre-ordering. Like an extra feature for example. I don't actually get billed until I actually get the movie and so it's kinda like that.
Did you lose the code?
If you did, I'm sorry, but you could call Apple & hopefully they will make things right.
You could go here to get the ball rolling > http://support.apple.com/kb/HE57
Message was edited by: Michael Murphy3

Why can't I buy HD movies?

Why can't I buy HD movies the same way I can buy HD TV shows?
Apple has now made it easy to buy HD TV shows (and with 2.2, via the Apple TV). You get an HD version for playback on your computer or Apple TV and an SD version for playback on your iPod. Why can't we do this for movies? After all, the HD versions are available to rent!
I am hesitant to buy movies from Apple as a result, because I would get better results buying the Blu-ray version. If I could buy them in HD, it would be a no-brainer.

I can understand why the studios would want to get the most they can out of selling HD movies. But by now they must be seeing the writing on the wall. iTunes and other online delivery services wrote the eventual death of hardcopy media long before the HDDVD/BluRay war ended. If I'm not mistaken (and I am on many occasions), didn't Microsoft and Netflix announce an online delivery partnership shortly after HDDVD threw in the towel? The only hardcopy media of any kind I have purchased since I got my AppleTV are shows and movies that I collect.
I would venture a guess that it's only a matter of time before HDTVs start coming with internal hard drives and wireless capability. In the next ten years or so, the way we watch movies and TV shows will change drastically, and the only reason for broadcast/cable TV will be to watch live events like news or sporting events. But they too will eventually be coming via online sources as well. The broadcast networks are going to have to make major changes in the way they do business and how they deliver their product in order to remain viable.
HD movie sales will be available soon enough. It's only a matter of time.
98 cents change, please.

I can no longer see a movie on itunes while having my safari or mailbox open.

For about two months now I can no longer watch a movie on itunes and have my safari window open. Itunes window also dissappears when i have my mailbox open. I can hear the movie playing buy can't see the window. If I click on itunes my safari and mailbox windows dissapear. This may be something i mistakenly did or is someone else having an issue? Help.

Time to start up in safe-mode and see if that turns things around... let us know what happens.
Mac OS X: Starting up in Safe Mode
http://support.apple.com/kb/HT1455

I'm try to buy a movie from iTunes with my I pad 3 and it tells me there is not enough local storage and when I go to my local storage there is a lot on free storage I also restarted my ipad but still the same prob what do I do?

I'm try to buy a movie from iTunes with my I pad 3 and it tells me there is not enough local storage and when I go to my local storage there is a lot on free storage I also restarted my ipad but still the same prob what do I do?

5GB is typically not enough space to download a movie. Often, movies take from 3 - 5 GB to begin with. The only option you have is to delete more things from your iPad. You can remove unused Apps, pictures, music, text message (messages with pictures can take up a lot of space), email messages, books, magazines etc.

HT4095 I've rented an SD movie from iTunes but cannot download it. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time. I have been billed by iTunes. What next?

I've rented an SD movie from iTunes but cannot download it as I normally do to my iPad 2. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time". I have been billed by iTunes. What next?

Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H.

Can't rent/buy a movie in iTunes

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