Can't reopen Itunes once it has been closed without computer restart.  Can't acces Itunes store 3/4 of the time.  Itunes won't recognize Ipod Touch 5  Help?!

Since my Itunes was updated I have had nothing but problems.  When I open Itunes, the majority of the time I can not access the itunes store, though I can occasionally.  I have good internet connection.  I followed Itunes help associated with that and even downloaded the latest version of my graphics card.   Then if I close out of Itunes and go back to reopen it will not reopen at all.  The only way I can reopen it is by restarting my computer.  The other thing is that I have a brand new Ipod touch and Itunes does not recognize it.  Help!!!   I hate Itunes 11.0!!   If I didn't already have 7 Ipods and a song library of 6000, I would walk away from apple right now!!!   

Okay for my issue I ended up calling Apple Support and getting a solution!   Yahoo!  It appears to be working properly without having to go back to the old version of Itunes, as was suggested by someone in this forum.   I have Windows 7, and they did suggest to makes sure my Windows 7 was updated, along with my Video Card.   The tech had me uninstall Itunes and Reinstall it, however she stressed to me that if it was not uninstalled in the proper order, Itunes still would not work after the re-install.  
The proper order to uninstall Itunes from the add or remove programs, is:
1st Itunes
2nd Quicktime
3rd Apple Software Update
4th Apple Mobile Device
5th Bonjour
6th Apple Aplication Support
Following the uninstall I shut the computer off completely for one minute, then powered it back up, and went to www.itunes.com to reinstall the software.   Seems to be working now, with my Windows 7, without having to revert back to the old version of itunes.  

Similar Messages

  • Itunes (Mac) won't recognize ipod touch - please help!!

    Hi. I have a brand new 4th-gen ipod Touch. I'm running Snow Leopard and iTunes 10.4.1 on a Macbook. I have three other ipods (classic, shuffle x 2) and they all work fine. THe USB cable and port work fine with other ipods (and with this one on the rare occasions it works properly) and the ipod touch, when it's cooperating, seems to function OK so I don't think it's a hardware failure. It hasn't been dropped/wet, and I've only used it for 4 days.
    Bit of a saga and I'm getting seriously fed up!
    The ipod touch synced OK the first time I went to set it up, I installed some music/apps and all seemed fine. Then the next time itunes wouldn't recognize it so I couldn't sync (it just charges through the USB but does nothing else). So I ran through all the suggested tests on Apple support (turning on/off, checking I had the right versions of stuff, etc), that didn't help so I uninstalled and reinstalled itunes 10. That worked, and the ipod touch synced and I was able to use it again. BUT, the day after that, it went back to not being recognized. Tried everything again, reinstalled itunes - that worked. Then the next day... not recognized again!
    So I phoned Apple support, and the guy told me to hard reset and restore factory settings, which I did but it failed: first time it didn't restore (was just same as before). Second time I tried it froze and I got Error #1611. Tried again and got Error #1618 which isn't even listed on the Apple Support page the error message links to (by this stage it was showing the plug into itunes screen you get when you first turn it on, but only when plugged into a USB port - wouldn't turn on when not connected). So I called Apple Support again (different person this time) and was told it was a possible hardware failure and I should take it to my local Apple Reseller.
    Apple Reseller staff looked at it, confirmed that it'd only turn on when connected to computer, so they plugged it into one of theirs and restored the factory settings. THis time successful (ipod working again) but went to sync to itunes and AGAIN it wouldn't recognized it. Went through the whole uninstall/reinstall process for itunes and got the ipod to sync. But now.... not recognized again!! I can't keep uninstalling and reinstalling itunes every time I want to sync the ipod, that's just ridiculous.
    Has anyone else had this problem? And does anyone know how to fix it? 

    I think I might have fixed it (touch wood, cross fingers, etc)...
    Here's what I did:
    In Finder, under "Go", select "Go to folder".
    When the box comes up, enter this folder name: /system/library/launchdaemons
    Click "go"
    Locate this file: com.apple.usbmuxd.plist~orig
    Put it in the trash
    (NB: there's also a file called "com.apple.usbmuxd.plist" in that folder - don't touch that one)
    Restart computer
    Open itunes, connect ipod
    If the ipod appears in itunes, restart and try again to confirm it's working.
    This came from instructions someone else posted on another Apple discussion about an ipod touch not syncing. That reply said to do the software updates from the Apple menu first, but I did that and they failed to install but the above still worked, so the updates might not be necessary.

  • Can widows be retreived once Firefox has been closed & they've been lost?

    I closed the program. Realized what I did & clicked to re-open. Nothing happened. Clicked to re-open again. Nothing Happened. repeat. then there were 3 firefox windows - none of which offered me the option to restore my previous session...Help!
    Thank you,
    John

    Is the "Restore Previous Session" item that usually appears under History grayed out?
    * If not grayed out, try it.
    * If grayed out, try History > Recently Closed Windows.
    If neither of those are available, you may need to check your history for those pages. Perhaps using the Library dialog is easiest. Either:
    * Ctrl+Shift+h
    * History > Show All History

  • I bought pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

    I bought Pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

    All apps are always tied to the account from whaich they were purchased and will always have to be updated using that account.
    Just because the e-mail account is shut down, has nothing to do with the itunes account. Why did you create a new account?  Why not just change the e-mail associated with the old account?

  • Is the notification spam that my iTunes/icloud Account has been temporarily suspended until I can certify my Icloud account details?

    is the notification I have recievied that my iTunes/icloud Account has been temporarily suspended until I can certify my Icloud account details in fact a hoax/spam ?  Is that likely?

    Simple Apple do not email you unless you initiated the reason and they use your name
    Change to two step verification for ensured security
    Frequently asked questions about two-step verification for Apple ID
    and this
    Frequently asked questions about Apple ID

  • HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT1920 I am trying to sign on an old Apple ID through iTunes and it is likely that the email address I used has been closed down. I can not remember the password due to using a new apple ID I frequently use. How else can I retrieve my password or sign in?

    I have an old Apple ID I have been trying to log in to retrieve permission for the songs I have bought for my iTunes. However due to it being an old ID, I have forgotten the password and from what I can remember, the email address I used for security was closed down. I am aware that I can go through security questions and when asked for my D.O.B, I have a feeling I never adjusted my settings in the Apple ID account therefore can not get past that question either.
    Please help!
    Thanks
    Karen

    Hi Kazmania89,
    Welcome to the Support Communities!
    If you require additional assistance with this, click on the link below for guidance:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Once you are able to gain access to the old Apple ID, this article may be helpful:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?

    First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
    Mac:  iTunes for Mac: How to copy purchases between computers
    PC:  iTunes for Windows: How to copy purchases between computers
    Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch. 
    Cheers,
    - Judy

  • My iPhone 5 has been freezing up and my lock (top) button doesn't work 50% of the time..Am i able to get a replacement free of charge?

    I pre-orded the iPhone 5 and got it a week after they came out and every since I have been having problems with the lock button. It seems to only work the first time I push it 50% of the time. On top of that, my phone keeps freezing and I don't know what to do. Am I still eligible under warranty to get a replacement??

    If it is defective and your within your warranty period then they should replace it. But , have you went trhough all the trouble shooting steps such as,
    1)restart your phone
    2)reset your phone by holding down the home and off button until the apple symbol comes up
    3)restore your phone in itunes from your backup, then if still not fixed, restore as new

  • My iMessage has been sketchy lately. One text it will say my iMessage was delivered the next it won't and I have to send it as a text message. I keep turning my phone on and off and turning iMessage on and off but nothing works. How do I fix this?

    My imessage has been sketchy lately. One text it will say my iMessage has been delivered the next I have to send it as a text message. I've tried turning my phone on and off and turning iMessage on and off repeatedly. How do i fix this problem?

    It takes two to tango, maybe it's your recipient that has weak Internet/Cellular connections.

  • Itunes won't recognize Ipod Touch and says to reinstall Itunes

    I just recently got a new harddrive for my laptop, and have been reinstalling everything back onto it. Itunes installed fine, but when I go to plug in my Ipod Touch, it tells me that "This ipod cannot be used because the required software was not installed. Run the itunes installer to remove itunes, then install itunes again."
    I have done this like 4 times and it keeps telling me the same thing everytime.
    Does anybody know what this means? Or what I can do to make it recognize my Ipod?

    Finally got it working..  Ok so First read this
    http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
    Just start with verifying the Apple Mobile Device Support is up and working, Just follow the steps here:
    http://support.apple.com/kb/TS1567
    After Stopping it and Restarting and it is still not reconizing your device Then start uninstalling
    Start with: Itunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device.
    I had an issue uninstalling Apple Software Update, and was unable to get it off my computer.
    But after all that download and reinstall itunes.
    After doing all that i was able to get mine to show up in itunes
    Hope it helps

  • Can't sync photos 'cause PC won't recognize iPod Touch

    Hi everyone. I have an iPod Touch 4th generation and I've used it to take pictures and videos. Now I want to sync them on my computer but I can't. iTunes will only let me sync pictures or videos from the folders on my PC (which has Windows XP) to my iPod but not the other way around. I guess this has to do with the fact that the iPod appears in iTunes but not in My Computer. I don't know if this is relevant but when I first installed the iPod iTunes didn't recognize it, then I fixed that problem (I don't remember how I did it, I just followed the instructions I found in Apple Support) and now everything works perfectly except for the photo/video syncing. Can anyone help?

    I have the exact some thing happening to me.

  • ITunes won't recognize iPod touch since Snow Leopard

    I convinced my dad to get Snow Leopard (the low price helped), and he loaded it onto his macbook pro, but now his iPod touch won't mount – it charges from the USB port, but iTunes doesn't recognize it. We plugged in my iPhone to see if it would work, and it started iPhoto, but not iTunes. That shows pretty conclusively that the trouble is with iTunes software. We haven't tried reinstalling it because I'm worried he'll lose all of his many playlists and settings. Any suggestions?

    Hello JacobST,
    Have you tried resetting the iPod touch with it connected to the Mac? To do this, press and hold the Home and Sleep buttons together until the unit powers off. Then press and hold the Sleep button until the Apple logo appears.
    If not luck with that, work through the troubleshooting steps provided in this Apple support document. You can choose to skip the re-installation of iTunes until later, but do know that it will have no affect on the media or settings, because this information is stored elsewhere on his Mac.
    http://support.apple.com/kb/TS1591?viewlocale=en_US
    B-rock

  • ITunes won't recognize IPod touch

    Problem started when I switched to 64bit iTunes On a older Pc,Got a new pc And still cannot get iTunes[64bit] to read the iPod touch.It shows up in windows,I've changed syncing cords,I tried all 15 steps That was listed in the support document for this issue.Nothing works I have to uninstall iTunes,Reinstall and it will work once.Then After a pc reboot iTunes will no longer see it..Won't wifi sync either.Anyone have any tips because this is quite a headache.

    Try this
    http://www.apple.com/support/ipodtouch/assistant/itunes/

  • Itunes won't recognize Ipod Touch 4g

    My Apple products wont show up on itunes.  It is recognized by the computer but for some reason it doesn't come up on Itunes.  I am trying to sync my new ipod Touch with my itunes but it won't let me if it doesn't recognize it.  I tried diagnostics and i get:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Compaq-Presario BT570AA-ABA CQ5624P
    iTunes 10.6.1.7
    QuickTime 7.7.1
    FairPlay 1.14.37
    Apple Application Support 2.1.7
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.1.1.4
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0035AB1C033AC6A0
    Current user is not an administrator.
    The current local date and time is 2012-05-22 13:25:21.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., RADEON X600 Series (Microsoft Corporation - WDDM)
    ATI Technologies Inc., RADEON X600 Series Secondary (Microsoft Corporation - WDDM)
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 10.6.1.7 (x64) is currently running.
    iTunesHelper 10.6.1.7 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller.  Device is working properly.
    Standard Enhanced PCI to USB Host Controller.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPhone 3G running firmware version 4.2.1
    Serial Number:    5K93293ZY7H
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    Everything is up to date.  I reinstalled itunes like 6 times.  I tried looking for an option on Itunes but cant seem to find it.
    restarted computer, restarting ipod, moving usb ports, yup all the good stuff but I still cant get it to work someone please help.

    Finally got it working..  Ok so First read this
    http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
    Just start with verifying the Apple Mobile Device Support is up and working, Just follow the steps here:
    http://support.apple.com/kb/TS1567
    After Stopping it and Restarting and it is still not reconizing your device Then start uninstalling
    Start with: Itunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device.
    I had an issue uninstalling Apple Software Update, and was unable to get it off my computer.
    But after all that download and reinstall itunes.
    After doing all that i was able to get mine to show up in itunes
    Hope it helps

  • Upgraded to iTunes 11 on Snow Leopard, now won't recognize iPod Touch 2G?

    iTunes 11 doesn't seem to want to recognize my iPod Touch 2nd Generation.  Tested out my iPod Nano 4G, and it connects fine.  I've tried rebooting the Touch and restarting my computer, but to no avail.
    Any suggestions?

    Hi Parraga,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Judy

Maybe you are looking for

  • Out put message

    Hi, I have query related to out put determination.In purchase order message determination (determination analysis -alphabet i in blue) sequence is shown as  ACE1 then AUFB then MAHN then NEU then z123 while as, as per message determination schema it

  • Seeking a developer to the team for a large project

    Need a capable developer in the team. Developing an application that will sync iphone-ipad using the protocol bluetooth message access profile (MAP), ipad will be notified that you have written messages, phone calls.Leave mail address to contact you.

  • BIg Problem - loss of sound, unable to reload drivers after reboot. Now what? HELP PLEASE!!!

    HI, Have been working on getting this resolved for the past 6-7 hours reading and trying different things to no avail.  I have a Toshiba m305 s4829 from Best Buy thats only a few months old.  It apparently has a conextant audio driver ('smart audio 2

  • How to delete recovered messages? help!

    My MacBook pro has decided to save 64 photos that could not be sent, they are in a folder called recoverable I have tried deleting the folder recoverable I have tried changing preferences and they are still there, please can anyone suggest something

  • How to enable directed broadcast in an RVS4000

    I have two plant automation networks lets say A/24 and B/24 without comm between them, and as per the menufacturers of the atutomation controllers, the routers between them have to be able to direct broadcast. How to do it with a RVS4000?