Can't repair, uninstall, reinstall or update

Help.
i've spent hours on this. every time i plug my ipod in, it tell me that quicktime needs updating and would i like to do it now. yes, i would! then i could also update itunes. However, it comes to a complete stop somewhere in the quicktime install and then ultimately tell me to finish later. but no matter if i want to finish the install, repair it, uninstall it, reinstall or update it, it tell me that another installation is in progress and i have to complete that before continuing this one. help!! please!! i'm at a total loss and i mean it when i say i've spent way too many hours on this. thank you to anyone willing to help.

okay, let's first reboot the PC. (trying here to shut down those running installation processes.)
now we'll try to remove your existing QuickTime.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
does an itunes/quicktime install go through now that the existing QT is out of the way?

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    Message was edited by: Sascha H-K
    Message was edited by: Sascha H-K
    Message was edited by: Sascha H-K

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