Can't reply to email from a Blackberry Phone using Mac Mail on my MBP

I have a business colleague and I am unable to reply to his emails on my MBP.  (I can send a new email to him no problem, just not reply to his.)
When he sends it from his Desktop and iPad there are no problems and it only happens (on 3 different email accounts) when sent from his Blackberry.  The Blackberry uses a 'reply to address' which are all correct.
I get an SMTP error..then click "send later" then it will usually go when I send it from my outbox.
Any ideas?

go to settings
then to store
tap your id then click sign out
then sign back in and you should be fine

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