Can't reply to Email ( Send option dissappears )

I just upgraded a customers phone from an 8700g to an 8310. Anyhow, he can send email if he composes it himself, but he can not directly reply to any emails. When he selects reply and then composes and tries to send the send option is not available. Instead he has to select the person is he going to email and select email to address from the options menu. In which case, is not a direct reply. Any help is much appreciated.

I am having the same issue. Did anyone get back to you or anyone have resolution? Thanks.

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Having trouble with Tiscali/TalkTalk site when accessed with 'FireFox', can't 'reply' to emails or report 'spam', other functions seem ok

Having trouble with Tiscali/TalkTalk site when accessed with 'FireFox',
can't 'reply' to emails or report 'spam', other functions seem ok
== This happened ==
Every time Firefox opened
== On/Off few months now all time

Try deleting cookies and cache:
1. Tools| Clear recent history
2. Time range to clear: Everything
3. If it isn't already selected, select '''Cookies''' and '''Cache'''
4. '''Clear now'''
<u>Check cookie exceptions</u>
1. Tools | Options | Privacy Panel
2. Set '''Firefox will: Use custom settings for history''' Insure Accept cookies for sites and accept third-party cookies is selected
3. Click '''Exceptions'''. If the misbehaving site is in that list, select it and click '''Remove site'''
Also see [[Updating Firefox]]

Outlook window moves off computer screen to right when I click to expand reading pane - can't reply to emails

Outlook 2010 opens fine. When I click on the reading pane to expand it to full screen it moves off the right of the screen.
Can't reply to emails as pane is not available. What do I need to do so pane comes up on the screen

Hi Rick,
Can you post a screenshot here so we can better understand your situation?
For your issue, please follow the steps below to narrow down the root cause:
Try reset view settings for your Outlook. In Outlook 2010, switch to
View tab, click Reset View button in the
Current View group.
Start Outlook with the command line Outlook.exe /resetnavpane, type the command line in the Run window and press Enter.
Start Outlook in safe mode to determine if it could be caused by the 3rd-party add-ins, to do so, type
Outlook.exe /safe in the Run window and press Enter. If the behavior won't occur in safe mode, try disable all the add-ins, and enable them one by one to find which one might cause this problem.
Max Meng
TechNet Community Support

I can not reply to or send emails..have no contact list.can't compose

emails but do receive them in my Windows Live Hotmail. I can use my Windows Live hotmail completely through Internet Explorer..so it must not be hotmail itself. I also can not forward any emails.

Thank goodness it's not just me. I also have tried everything from previous forums and nothing works. I logged out and cannot log back in. Even changed password to no avail. How can we find out if this is an Apple problem.

I can´t reply with email alias

I can't reply with my email alias on any of my devices. I can receive emails, but when i reply it only lets me do it with my primary email.
Thanks

Hi IsraelTJMX,
I am a little unclear as to whether you are using a mail application on your devices or using the iCloud.com web mail interface. If you are using the web interface, you can select the account or alias you wish to send from by clicking on From: next to the address and it will offer you the various options including the alias. See this article -
iCloud: Send email using a web browser
http://support.apple.com/kb/PH2624
Thanks for using Apple Support Communities.
Best,
Brett L

My os doesn't support upgrade of firefox but now can't reply with emails on hotmail or open pics and other applications with older firefox. How to solve this?

I have an older imac. It works well but I can't open a lot of files/applications or even reply to emails on updated hotmail version. My os is 10.2.8 and I am using 2.0.0.20. My OS can't handle later versions. I can't buy latest upgrade from MAC (snow leopard or whatever latest is) because my computer not compatible with higher/newer upgrades. I want to use my computer but be able to have hotmail work and open pics etc. I don't know what to do.
== This happened ==
Every time Firefox opened
== Today is when I can no longer reply with hotmail, they ask me to upgrade to newer but need higher firefox to do so.

Following the Hotmail update by Microsoft, they have dropped support for Firefox 2, and now require at least Firefox 3, which will not run on your OS. Hotmail now requires at least Safari 4 so that is not an option for you either.
There are a couple of browsers you could try, they are not specifically mentioned on the system requirements for Hotmail so I can not guarantee that they will work. The first is [http://www.opera.com/download/?os=mac&ver=9.64&local=y Opera 9.64] (Opera 10 will not run on your OS) and [http://www.icab.de/dl.php iCab 4.8]

I'm using Mail 7.3 but can't find a "Block Sender" option, as exists in Outlook, as a way to block spam and unsolicited advertising. thanks.

I'm using Mail 7.3 but can't find a "Block Senders" option - as exists in Outlook - as a way to prevent repeated spam and advertising landing in my Inbox. Anyone have a solution for this? I've had a look at the Message Rules option but that doesn't seem to offer a fix. Thanks

You should be able to manage the problem with Rules, if you are happy to just delete the emails without you ever seeing them.
In Mail>Preferences>Rules, create a new rule with these options:
Description: Give a name to the Rule, such as Delete or Block Sender
On the line started 'If' choose 'Any' from the drop down menu and on the next line select 'From' and 'Contains', and then input the email address of the unwanted sender
Under 'Perform the following actions' choose 'Delete'.
As other senders you want to block send you unwanted emails you can add them to the rule by clicking the '+' sign against the line you added the email, if you have an email from that sender on screen when you edit the rule - they should appear there automatically.

2013, doing migration, can't reply to emails

We're starting a fresh 2013 install migrating from pop/smpt. I'm using the POP server as a smart host relay, so far there are 5 users in Exchange. The pop/smtp host forwards email to our domain into exchange and that works fine.
So here's what's working and what's not
Inbound : works fine
Outbound using a company domain or internet domain email address : works fine
Outbound reply to an internet domain : doesn't work
It's weird. If i send an email from my gmail account to my exchange account, i get it. If i send an email from my exchange account to my gmail account, it works fine. But if i REPLY to my gmail account from my exchange account, the email
gets lost somewhere.
If i use the mail flow diagnostic, I get this as the only hit as to what's going on:
Delivery Report for [company email address]
Submitted
4/17/2014 9:41 AM HQEXMB
The message was submitted to [server]
Pending
4/17/2014 9:41 AM [server]
Message was received by [server] from [server].
4/17/2014 9:41 AM [server]
The message has been queued on server [server]
since 4/17/2014 9:41:06 AM (UTC-08:00) Pacific Time (US & Canada).
The last attempt to send the message was at 4/17/2014 9:53:48 AM (UTC-08:00) Pacific Time (US & Canada)
and generated the error '[{LRT=};{LED=};{FQDN=};{IP=}]'.
Any ideas what's going on? I don't understand how I can send out a new email to an external mailbox but not a reply, that's a head scratcher.

Hi,
From your description, I recommend you check the following things for troubleshooting:
1. When you reply an email, the subject contains "RE:". So please check if there is any transport rule prohibiting these replies. For example, reject emails if subject contains "RE".
2. Please take your time to collect the SMTP send logs and post them here for my further research. Here is the default location for your reference:
C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\Logs\FrontEnd\ProtocolLog\SmtpSend
Hope it helps.
Best regards,
Amy
Amy Wang
TechNet Community Support

Can't reply to email in Webmail

My host uses Webmail and I get domain email on it. I can receive, delete and file but can't reply. The windw seemingly opens but you can't move down text; return does nothing. I type text but nothing shows up. This is causing headaches. I have my domains/emails so a regular email client can't handle the different From fieds. If I'm wrong and one does, please refer me to it.
I'd love to be able to get all domain email in one place, then choose the return address for each reply.

What account, IMAP/POP, etc? Without these details it is impossible to help.
-SM

8520 no email send option

Hi, Ive been trying for 2 weeks to sort my Blackberry on the Vodafone network. It starting going wrong after a message from Google about privacy. My email accounts on my blackberry curve 8520 were deleted soon after for no apparent reason. I have reinstalled the email accounts. I am able to receive email and sms. However, I do not have the option to reply to email - only to save to drafts.
Checked no filters were present.
I have resent service books.
Registered on wireless network.
Done a soft and hard reset.
Still no joy.
I am unable to plug my phone into my PC as i have recently moved to New Zealand and the cable is packed away.
Please please please help!!!
Regards,
Mark

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Now, try this again.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't stop an email sending - Help?

I recently sent a large email accidentally and now it will not stop sending. I have tried moving it to drafts and deleting it but that has not worked. It appears now to have a huge number of duplicates as well. Without an outbox I can not see how to delete it so that I can start to receive email normally again. Has anyone got the answer to how to stop it sending?

Ok....figured it out.....Go to check mail, choose out bos, delete the message trying to be sent.....if still there. Force Quit mail and then restart the email and message should gone and not on dock!......Brain synapse today!

All of a sudden i can't reply to emails. they just go into my outbox. what is smpt and why is it different to my email address please?

all of a sudden i cannot reply to emails. they just go into my outbox. ewhy is this and what is SMPT? and why is it different to my email address please?

SMTP stands for Simple Mail Protocol and is basically what handles your outbound emails.
Regards,
Steve

TS3899 Can't reply to email.

I can't seem to reply to an email. Received error "cannot send mail...a copy has been placed in your outbook. The recipent "email address" was rejected by the server.

This means there is a setting problem with your SMTP server for that email account. If that is your only server, does this happen on cellular and wifi, or just one? Go into Settings>Mail, Contacts, Calendars>select the email account in question, Click on SMTP and then make sure it is on, then check the settings for SMTP. Make sure the username and password are entered. There are a couple of places that the setting says are optional, but usually are required. If that doesn't help, then delete the account, then add it back and when you do, make sure you have all the required settings from the email provider.

SOLVED: Duplicate Emails | Received Using: Unknown | Can't Reply to Emails | BIS

I had an issue with my Bold 9900 where I was receiving duplicate emails. I use BIS and not BES Enterprise Server.
The first was Received Using: [my Emai Account] as normal. Then a duplicate email would come in marked "Received Using: Unknown". The first email I could reply to or forward as normal. However, the "Unknown" one I could not. The menu option for "send" after typing a reply did not appear.
I searched the forums and google high and low for a solution, but to no avail. I finally broke down and called paid Blackberry Official Support and spent two weeks troubleshooting the issue.   Finally the issue was solved.
If the solutions shown below do not solve the problem for you, then this may. It did for me.
http://www.blackberry.com/btsc/KB13528
http://www.blackberry.com/btsc/KB02567
http://www.blackberry.com/btsc/KB12207
I had 6 email accounts. I was using a T-Mobile SIM Card.   Then I switched providers to Telenor Sweden and my SIM. My email accounts continued to work normally. Then I wanted to add 4 more email accounts. However, when I went to create the first one, I was prompted that I no longer had ANY email accounts and had to recreate all 10 from scratch.   This is when the problem started. The 6 email accounts I had originally set up were the ones receiving the duplicate emails. The 4 new ones were behaving normally.
I tried all the usual fixes like deleting the accounts, deleting the service books, but to no avail. I was not using any gmail or yahoo accounts or aliases. I was not using Blackberry Enterprise Server.   So most of the solutions posted in the forums and knowledge base did not apply to me.
When I called Blackberry Support, the representative asked if I had 6 email accounts. I said no, I have 10 email accounts. He then pulled up a separate system where he saw the 10 accounts.   The original 6 in one system, and the new 10 in another system. It seems that the original 6 were not deleted out of the BIS system when I recreated them. So they were still left there but without a service book attached to them because the service books were all attached to the 10 new ones.   Ultimately, the representative deleted the previous 6 email accounts from the BIS system manually, and then my problem was solved.   It seems that T-Mobile was still holding these accounts hostage and did not properly release them when they were recreated with Telenor.   So when an email came, the Telenor service book gave me a normal email, but the T-Mobile account gave me an Unknown because there was no service book attached to it - it existed only on the BIS, not on my Blackberry.
I noted that this problem with T-Mobile had been reported on a couple other forums but they were able to log into their T-Mobile account and solve the issue by deleting the email accounts from the T-Mobile system or by changing the passwords on the email accounts so that it didn't recognize them. I no longer had any of my account information so I couldn't log into T-Mobile, and I had 10 accounts so didn't want to change all the passwords. But Blackberry ultimately solved the problem for me. I just wanted to share in case anyone else was as frustrated by this as I was.
http://supportforums.blackberry.com/t5/BlackBerry-Bold/Help-Duplicate-E-mail-new-issue-I-have-search...
If you ever have to call Blackberry to have them manually resolve this issue for you, give them ticket #27710221 to reference the solution.

Hmmm, wouldn't think the Modem would make difference on that though!?
Couple more things to try...
In your home folder, try trashing this folder...
Quit mail 1st.
/Library/Caches/Mail
reboot.
http://www.hawkwings.net/2006/02/08/rebuild-your-database-and-speed-up-mailapp/

Can't reply to email from a Blackberry Phone using Mac Mail on my MBP

I have a business colleague and I am unable to reply to his emails on my MBP. (I can send a new email to him no problem, just not reply to his.)
When he sends it from his Desktop and iPad there are no problems and it only happens (on 3 different email accounts) when sent from his Blackberry. The Blackberry uses a 'reply to address' which are all correct.
I get an SMTP error..then click "send later" then it will usually go when I send it from my outbox.
Any ideas?

go to settings
then to store
tap your id then click sign out
then sign back in and you should be fine

Can't reply to Email ( Send option dissappears )

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