Can't reset Airport Express

I have two Airport Express units along with my Airport Extreme. Because of changes in my system, it has been necesssary to reset the Airport Express units in order to clear information. One Express resets fine, the other one won't reset. I have tried holding in that reset button every which way, plugged and unplugged and it still retains the settings it had before (including a password that it won't let me change).
I have to assume something's wrong with the rest button but I don't know what to do at this point.

I'm having the same problem. I've tried resetting the Airport Express every way I can think of, soft, hard and factory but the button doesn't give that "click" feeling they talked about and it definitely doesn't reset. I'm calling Support now, hopefully they'll send me a new one - it's annoying though this is the first time that I've had Apple Hardware fail out of the box...

Similar Messages

  • Airport Utility can't find Airport Express after setting up as repeater station

    I wanted to extend my 2Wire-based wireless network into a specific room that never seems to be able to pick up the signal, and found the following instructions on how to do so on Apple's website:
    (note: these instructions were submitted by another user in response to a question as to whether or not an Airport Express could be used as a repeater station for non-Airport Extreme-based wireless networks - linked here http://store.apple.com/us/question/answers/product/MB321LL/A?pqid=QY4CAJJC7KFTTD KYH72DKPXF4CAUA9D4J).
    Yes, you can do this two ways:  If you can connect your airport express to your router via ethernet, then you will perform the following steps in the airport utility:
    1.  Select your airport express.
    2.  Select manual set up.
    3.  Under Wireless, select Participate in a WDS network
    4.  Enter your network name, radio mode, channel, and security
    5.  Under WDS, select WDS main
    6.  Check wireless clients
    7.  Add the MAC address of the router
    8.  Click update
    That's it
    Now, if you connect your airport express to your router wirelessly, all the steps are the same except for step 5.  In this step, select WDS remote instead.  Everything else is the same.
    I followed those instructions exactly with my Airport Express and, after restarting, the amber light is flashing on and off continuously and the Airport Utility can't find the Airport Extreme base station. What the heck went wrong here?

    Update:
    I restarted the laptop I used to set up the AX as well as pushing the "reset" button on the AX (first time - pressed it for 1 second, Second Time - pressed and held for 15 seconds then let go). The Utility still isn't recognizing the base station.
    I also upgraded the Utility's software to 5.5.3 right before I went through these steps, and now it's not recognizing the base station. ARGH.
    Update #2: I plugged the AX into my laptop with an ethernet cable and the utility STILL can't detect it. This is ridiculous.
    Update #3: Not 30 seconds after update #2, it FOUND the **** AX >.< I'm updating the firmware, but I still can't get it to work as a repeater station if I have to plug it into my laptop all the time JUST to get the Utility to recognize that yes, Virginia, there IS an Airport Extreme.
    Message was edited by: bleedingrose19

  • Why can't my Airport express be found by the airport utility?

    Why can't my airport express be seen by the airport utility?

    I have the same problem. 
    I have a Mac Pro OSx10.7.5, a Netgear router, A 1st gen Airport Express Model A1264 set up in Bridge Mode w/ LAN cable as Network 2 for Airplay, the iPad palys music and connects to the internet great through it. I want to extend Network 2 to another set of speakers in another room so I bought another AE A1264. "Like new"
    So far I cannot get the computer to see the new AE at all. I have tried it wired to the router, wired to the Mac, wireless near the 1st AE, I've reset it and restarted multiple times. It just isn't showing up at all. ZIP. I get a slow blinking yellow light.
    The Airport Utility "Configure Another"comes up with a Mac address I haven't seen before. I don't know if it's the new AE or not. In any case none of the passwords including "     " for a password work. It spins and I get an error message that "An error occured while reading the configuration"
    Even when it was new the first AE took some doing to be seen by my Mac which was plenty annoying since it should just pop up but it did eventually connect via LAN. Once I configured it it worked on my network.
    These things have been a real pain. Please advise.

  • Resetting AirPort Express

    After resetting the AirPort Express the name of the router changed to default but to access the router I still need a password. How is this possible? Can any one explain this phenomenon to me? How can I by-pass this as I do not remember the password.

    Hello SuhailK. Welcome to the Apple Discussions!
    If you need to reset the base station Administrator's password back to it's default, you just need to perform a "soft" reset; To reset the wireless password, you would need to either perform a "hard" or "factory default" reset on the AirPort Express Base Station (AX).
    (ref: Resetting AirPort Express)

  • Can't see Airport Express from Airport Utility anymore

    I unplugged my airport express when I went out of town for a week. Now that I'm back, I plug in the airport express and it just blinks amber. In Airport Utility I cannot see any networks. Other notes:
    - I'm running XP, using the Airport Express with Airtunes to run my stereo
    - when I 'View Wireless Networks' I see both the airport express and my neighbor's Apple base station (so it's odd that they don't show up in Airport Utility
    - I have tried resetting Airport Express several times, along with my wireless router, cable modem, and computer
    - I have checked to make sure software is up-to-date, and even re-installed the Airport Utility.
    - I recently purchased an iPhone, and before I left town it worked (with the Remote app and updated iTunes) with the stereo via the Airport Express
    - Both the computer and iPhone see my home network just fine, but Airport Utility sees nothing, despite rescanning
    - It is possible that either iTunes and/or Windows may have updated since this last worked a week ago.
    - I started debugging this three days ago with no progress (it is not intermittent)
    Any advice?

    I still had phone support, and they showed me how to fix this.
    The piece that I was missing is that after I reset the AX, I have to connect to it directly through the wireless connection (dropping to connection from my PC to my home wireless network). From this connection, I can see the AX in Airport Utility and change the settings.
    One other piece of info, I was using a manual setup on the AX. This was necessary due to the 26 character WEP password (not using WPA2).

  • Macbook can't recognize Airport Express!

    Hi guys,
    I have a Macbook Pro Retina 15" Early 2013 running Mavericks 10.9.1. My router is the Apple Airport Express A1088 and what is happening is: I did the setup of the Airport Express last year and everything was working fine. I had to download the Airport Utility 5.6 and then I configured the Airport Express. Alright. But today, my wifi connection was not showing in my Macbook Pro, but it was working fine in my iPhone 5. I tried to turn the Airport Express off, and the same for my Macbook Airport, but it doesn't work. So I decided to do a hard reset and also a reset to factory settings. What is happening is my Macbook Pro showed only one time after doing the reset and I did all the steps of the setup using the Airport Utility 5.6. But when the airport express restarted, it was working only with my iPhone 5, not with my Macbook. So I tried to reset again to factory settings and now I can't do the setup because the Airport Express doesn't show up in my Macbook as a new base station or anything else. With my iPhone 5 I can see the Airport Express as a new base station, however I am not able to setup it because it is a old version (A1088).
    I don't know why my Macbook Pro is not showing up the Airport Express. I have already tried to make it work with Windows (via virtual machine) and using Airport Utility 5.6. I also know that THIS IS NOT A HARDWARE PROBLEM! Any other network I am able to join with my Macbook.
    I also looked in this forum about other users that had the same problem, but almost all of them started working after a hard reset or reset to factory settings, which is not working for me.
    I just wish my Macbook to recognize the Airport Express, until yesterday everything was working fine. And today it is only working with my iPhone, but I am not able to set up it with the iPhone.
    Help!
    Thanks!

    Hey Luis!
    I am sorry - i only searched for Apple Airportutility and Mavericks to post the Link :-)
    Did you already tried
    - to delete your Wifi from the list of known Wifi's from your MacBook/System Prefs/Network/AirPort/Option/
    - or maybe delete and reinstall the AirPort Service from your MacBook/System Prefs/Network
    Cheers
    Robo

  • New  router now can't get airport express to work

    Att installed a new wireless router.
    Everything else seems to be fine but can't get airport Express to communicate with My MAC. Green light on airport device. Just downloaded OX on Mac recently.
    Any suggestions would be appreciated!

    Reset the Express to factory and start over.. this is always required when you make major network changes.

  • Have to reset Airport Express

    Hi,
    My home wifi network using an Airport Express and MBP has been flawless; then I introduced an iPhone. Now I need to reset (unplug) the Express after my MBP leaves the network to get either my MBP or iPhone online. i.e. the MBP will recognize the network but can't connect, same with the iPhone. After resetting the Express, both connect fine. Any ideas on how to rectify this?

    hi JMA8 and welcome to Discussions,
    by unplugging the Airport Express is not really resetting the unit. Its considered a Power Cycle.
    you might have to try this:
    Resetting Airport Express
    hope this helps..

  • Is there a way I can connect my airport express to be able to airplay the sound from my apple tv?

    Is there a way I can connect my airport express to ba able to air play to my speakers the audio from apple tv?

    GEESAR wrote:
    hi there
    is there anyway i can use the unlimited data i have from my mobile network provider (o2)  on this i pod touch 4 generation the latest model  NO.
    and does the sim from my mobile network o2 be used in the ipod touch4 to use the unlimited minuites i have from my mobile network provider  NO
    if not then how do i use the unlimited data ive been given through my mobile network provider please tell me most kindly  Purchase a mobile WiFi hotspot (Sometimes referred to as a MyFi), or have that service added to your cell phone.
       geeeeesar also how does this ipod touch4  pick up the  wifi free of charge is this possible or do you have to pay for limited data to access internet Your iPod can connect to any unsecured WiFi network that you are currently within range of.  These networks can be found at your local library, some city/county government buildings, doctor's offices, Denny's, IHOP, Starbuck's, Home Depot, Lowes, Best Buy, and other merchants.  Your iPod can connect to any secured WiFi network that you are within range of and that you have the password for. 
    thanks  can i pod touch 4 generation download movies too  please help thank u very much....  Yes.  If your iPod has a WiFi connection and you have an account with a service like NetFlix....

  • How can i install airport express A 1264 on os x 10.9.2

    How can i install Airport Express A 1264 on os x 10.9.2

    Hello chawich
    All you should need is Airport Utility that is located in the Utilities folder that sits in the Application folder. If you have an iOS device, you can also set it up with that device with Airport Utility or in Wi-Fi section in Settings.
    AirPort Utility software and firmware downloads
    https://support.apple.com/kb/HT1998
    Regards,
    -Norm G.

  • I currently have a D-Link DI-604 broadband router with windows computers.  How can I add wifi to the network for use with ipad?  Can I use AirPort Express?

    I currently have a D-Link DI-604 broadband router with windows computers.  How can I add wifi to the network for use with ipad?  Can I use AirPort Express?

    Yes. You can directly connect an 802.11n AirPort Express Base Station (AXn) using an Ethernet cable. The AXn would then just need to be configured as a bridge to allow the D-Link to continue to provide both NAT & DHCP services for all network clients connected to either router.
    In this configuration, the AXn would broadcast a wireless network for your wireless network clients to connect to.

  • Can u run Airport Express and a wireless modem together?

    Can u run Airport Express and a wireless modem together at the same time?
    I'm using AE purely for music distribution and have just bought a wireless modem for the internet (not a AE). However I can now only select either the AE network, OR the wireless internet network (it's BT HomeHub). Hence I can either play music or use the internet, but not together!
    Any ideas anyone..??
    Thanx
    David

    You should configure your AirPort Express (AX) to join the wireless network provided by the modem. The instructions are in KB 302153, AirPort Express: How to join an existing wireless network in client mode.

  • HT1515 How can I use Airport Express (1st generation) with OS X Mavricks?

    How can I use Airport Express (1st Generation) with OS X Mavericks?

    1st Generation AirPort Express will work fine with Mavericks.
    Are you sure that you have a 1st Gen Express?
    Check the model number on the side of the Express. 1st Gen is A1264.
    If you see A1084 or A1088, these are much older versions of the Express that were sold long before Apple began to use the Generation naming with "n" wireless devices in 2007.
    Mavericks will not support the A1084 or A1088. Use another Mac running Leopard, Snow Leopard, or a PC if you need to administer the older Express.

  • Can I use airport express in a wired network to play music through my stereo?

    I originally used my 1st gen AE to wirelessly stream music from iTunes on my MacPro to my home theater.  This works, but there are some good days and some bad days where there are dropouts in the music.  I have recently run Cat6 cable to my HT from my router next to my MacPro.  This feeds a Gigabit switch that feeds the ATV, receiver, bluray, HD DVD, etc.  I plugged in the AE to the switch but it still defaults to the wifi network rather than taking a feed from the ethernet switch.  I know i can (and do) use the ATV (gen 1) to steam music, but sometimes it more convenient to use the AE.  Is there a way to force the wifi on the AE off and just have it for streaming from iTunes?  Thanks.

    Yes, you can configure an AirPort Express Base Station (AX) as a standalone wireless router without Internet access for the purposes of providing a Wi-Fi network for streaming. Note that any computers that will be the host of that stream would need to connect to this AX's wireless network while doing so. They would not be able to be connected to two wireless networks simultaneously for both streaming AND Internet access.

  • Can't configure airport express with laptop after 10.5.6 update

    I can't configure airport express with laptop after 10.5.6 update
    the airport express is seen but can't access configuration screen, I get the spinning wheel forever.
    Other computer gets to the configuration screen without problem.
    And the airport utility describes the airport express like this: syAP.802.11format

    I downloaded the airport utility and re-installed
    and the problem was solved

Maybe you are looking for

  • Table containing Purchase Order Partner(s) Details

    Hi, In which table do we get the Partners details(Name1,Name2,Name3,Name4)  regarding Purchase Order ? Thnx, Shivaa...

  • JAVA_HOME does not point to the JDK Error.

    Hello Friends,                      I unable build my local DC due problem with JAVA_HOME Parameter. I am using j2sdk1.4.2_08. Is this a problem. (JDK Version). I have checked the file C:\usr\sap\J2E\JC00\work\dev_server0 I got the following error wh

  • How do I clear a hidden print job from the queue

    My printer continuously shows to busy even when the print queue shows to be empty.  However, when I check ink cartridge levels, an uprinted job shows up in the queue in the background.  But as soon as I close the ink level screen, the unprinted job d

  • Is there a way to get PSE to work with my scanner in Mac OS Lion

    I recently baught a new Mac mini.  So, now I must work in Mac OS Lion.  However, I can't seem to get Photoshop Elements to work with my Epson Stylus CX5000 all-in-one.  I am beginning to get the impression that Adobe has not provided an intel based M

  • Generic design guidelines?

    I`m currently writing an 2d/3d engine and I`m using generics in my design. But I`m getting in design problems: the design is getting to complicated because I`m using a lot of generics. I know how generics work, and I can apply them in'simple' systems