Can't reset handset with bridge for MAC

Everytime I connect my Sony Xperia Play R800, after I connect the device and I agree to data loss. The software begins to install / reset my phone and then crashes mid way through saying:
(reason: UE communication failed (code 100, text: ))
I am currently unable to use a PC and therefore PC version of the software is there a way to fix this?  please help.

Hi MullerBrokman,
I apologize for the late answer. What version of Bridge are you using? try to update it from "Sony Bridge for Mac"  -> "check for updates" in the top menu. If the problem persists or if you are already using the latest version please get back to me and I'll try to help you further.
Best Regards,
David

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    Hi Koalabravo,
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    Best regards
    Fredrik

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    Hi Kazawaza!
    Hi I have been in contact with the development crew now.
    Sorry for a late reply.
    They don't know what the problem is.
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