Can't reset my airport extreme

So kept loosing my external harddrives on the network so i go and unplug my airport extreme and now its stuck with light amber ( and not flashing) and i try to reset it but it does nothing. I even try unpluging it and holding down the reset button and plugging it back in and the light still stays amber and never flashes? Any thoughts its a 5th gen
thanks

Unfortunately, a solid amber light indicates that the AirPort Extreme cannot get out of start up mode, possibly due to a power supply problem.
Power off the Extreme for a few hours
Hold in the reset button first, and keep holding it in firmly for 10 seconds while you plug the power back into the Extreme
Release the reset button after the hold period and allow a full minute for the Extreme restart
You want to see a slow, blinking amber light at this time, indicating the Extreme has been reset. It can now be reconfigured.
Solid amber.....the Extreme likely has an internal power supply problem.  As a last ditch effort, try a new outboard power supply....or take the device to an Apple store if you have one near you to let them take a look.

Similar Messages

  • Can I reset my AirPort Extreme by pushing the tiny reset button on back of the unit (I am having trouble setting it up) I read that pushing the little button will reset to factory settings?

    I am having trouble setting up my new AirPort Extreme.  I think I have it all hacked up.  Can I push the reset button on the back of the unit and reset to the factory settings and start over?

    this should help: Resetting an AirPort base station FAQ
    What used to be called a "hard reset" on earlier models is now called a "factory default reset" on 802.11ac models, so things can get confusing. At least Apples seems to have updated the FAQ recently to reflect the changes with the new models.....if you dig deep enough.

  • Help! - I can't get my airport extreme 802.11n to work

    Hi everyone,
    So yesterday I purchased and attempted to set up my new 802.11n AirPort Extreme, however I could never seem to get it to establish a connection (even though the ethernet clearly works, as I am typing this message with it now connected directly into my imac). The airport said that it created a network and the light was on a solid green, indicating that it was working properly.
    So, in my infinite wisdom I tried to monkey with all of the settings in the AirPort Utility. In the process of doing this, I tried to click the "join a network" instead of "create a new wireless network." Now when I try to find my wireless airport, it can't even locate any AirPort devices
    I have tried to "reset" my AirPort Extreme by inserting a pen into the reset button and holding it down, but it does not seem to work. Is there any other way to reset this device back to it's initial factory settings so that I can try to set it up again?
    If anyone has any ideas, I could certainly use the help.
    Thanks,
    Sean

    Sean, hold in the reset button on the AirPort Extreme until you see the amber light begin to blink more quickly. Keep holding another 3-4 seconds when you see this and then release the reset button.
    That should allow Airport Utility to "see" the device so that you can reconfigure it.
    When you say that the ethernet works, I assume this the connection from your modem. If you have a cable modem, you will need to completely reset it so that it will associate with the AirPort Extreme.
    Push the reset button on the cable modem
    Power it off
    Pull the battery if it is easily accessible
    Leave it off at least 20-25 minutes or longer before you power it back up
    This information above assumes that you have a cable modem. If you have a different type of connection, post back on your progress.

  • Server app can't connect to AirPort Extreme

    I just got a Mac Mini, 2010 and did the upgrade to Mountain lion and then included Mountain lion server. Before I going to further I need to preface by saying that server administration is something new for me so be kind please! Long story short every time I try to Set up airport extreme administration from the server app it tells me that my password is incorrect. I know the password is correct because I'm able to login from my iPad and from my MacBook Pro also to verify that the password is correct. In addition to that, I even changed the password and then entered the   new password in the server app set up and it still won't connect and it tells me I have the wrong password. To be clear I know that this is the base station password I need not the network password. I'm not sure if I need to reset my airport extreme or if I need to reload the software on the computer if something is wrong somewhere in the software that's preventing this connection from happening does anybody else know from their experience what the problem might be and how I can fix it? Everything I read up to this point has told me how great it is that I have the AirPort Extreme because it makes it easier to configure ports for VPN and filesharing etc. etc. so you can imagine how frustrated I am that it's not working. Any help would be greatly appreciated thanks in advance.

    Had the same issue today randomly and found a thread stating that "Apple knew about this and was working on it". I solved it trying all of theses steps each on their own and it did not work BUT did work in this order for me.
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    -Go to /Library/Server/ move Network folder to trash and empty
    -Open the keychain and search for airport, erase all that come up
    -Command line steps (so in Terminal)
    sudo rm /var/db/.ServerSetupDone
    sudo /usr/libexec/PlistBuddy -c "delete :managedIGD" /Library/Server/Network/Config/autoportmap.plist
    sudo /usr/libexec/PlistBuddy -c "delete :lastIGD" /Library/Server/Network/Config/autoportmap.plist
    (at this point it should say it can't find 'lastIGD")
    reboot
    -open airport utility and enter password for airport app leave open
    -open server app, run through config then enter password for airport
    This was basically all of the steps I found on various forums and seems to be either a keychain permissions issue or some funky server app issue.

  • Reset my airport extreme to factory settings, now getting flashing amber. Airport utility cannot see the unit when it scans. How do I access the unit?

    Reset my airport extreme to factory settings, now getting flashing amber light. Airport utility scan does not see the device, so I cannot access any setup.
    How do I make contact with the unit?

    I found another thread from the June 3rd with the same issue. They seam to have a solution, but I am using windows. Does anyone know how to update older AXs on windows computers?

  • Silly question, maybe. I want to change from Verizon DSL to cable, but cable company doesn't supply router.  can I use my Airport Extreme as wireless router?

    We currently have the following wireless home-network configuration, powered by Verizon DSL. 
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    1 emachine
    HP PhotoSmart 6122 all-in-one printer
    Apple TV
    Apple Airport Extreme Base Port A 1408
    Westell 7500 router
    Thinking I’d get wider wireless coverage throughout my 2 bedroom home, I purchased the Airport Extreme. It is connected to the router via its sole usb port.  The result was only a tiny increase in speed, and no increase in coverage, so I don’t know why I have it.
    We now want to change from DSL to cable, thus ditching Verizon.  Our new cable provider supplies the cable box, but no router for wireless networking. 
    Here are my questions.
    Can I use the Airport Extreme (AE) as a wireless router? 
    If so, how should I hook it up?  Should the usb cable go from the AE to the cable box, and all the other devices connect wirelessly?
    If not, how should I be using the AE to some advantage?  What can I get out of the investment?
    Thank you very much for your help!  Beatriz

    What I wrote has nothing to do with what the cable company charges for their installation. And, usually they will help with the router setup even if you supply your own router. I don't know what they will charge for the modem.
    Note that you need to get just a modem. You don't want a modem/router combination. That will make using an AEBS effectively nearly impossible. You will need to ask specifically for just a standalone modem, and that you will supply your own router.

  • Can I use an airport extreme to extend the range of my wireless modem

    Can I use an Airport Extreme to extend the range of my wireless modem?
    At one end of my house I have a dual band wireless ADSL modem which provides my internet connection and I want to extend (improve) the wireless coverage to the other of the hosue where my Apple TV (2nd gen) is located. I have being trying to extend my wireless network with an Airport Extreme but so far without success. I can get the Airport to join the wireless network, but I suspect that it is only acting as another client and not actually extending the wireless range. There is a setting in the Airport configuration to "extend and existing network", however when I choose this option the Airport no longer connects to my existing wireless network and I am beginning to suspect that this fuction only works with another Apple device (Airport Extreme or Express).
    Has anyone been able to extend the range of a third party wireless router / modem with an AirPort Extreme? If so, any advice that you can offer wold be appreciated.
    Regards
    Michael

    Thanks Tesserax,
    Your answer has confirmed my suspicions.
    Option 1 from your suggested solutions is not a goer because the modem and Airport Extreme are in different parts of the house making it impractical to run a cable between the two devices. 
    I did try option 2 and bought a Netgear range extender, which according to Netgear it would work with my D-Link modem - not.
    However I have managed to work around the problem (sort of) by using the Airport Extreme to create a wireless network between my iMac 27 and my Apple TV. The idea is that the iMac will act as a router between ethernet connected ADSL modem and the wirelessly connected Apple TV.
    The good news is that I am now able to play the content from my iTunes library on my Apple TV without interruptions due to a poor wireless connection . Although the connection from the Apple TV to the internet is not working I think this is most likely just a configuration issue and for me it is not really a show stopper.

  • HT4145 How can I use an Airport Extreme to act as a Range Extender for an Alcatel One Touch Y800Z WiFi modem/router? I get a message saying it cannot be extended. Thank you. Arup

    How can I use an Airport Extreme to act as a Range Extender for an Alcatel One Touch Y800Z WiFi modem/router? As we live in a rural area and our landline broadband speeds are awful, I have moved on to a 3G provider in the UK (EE/Orange) and set up the wireless modem which is working very well with an iMac. I have an Airport Extreme base station which was previously connected with an Ethernet cable to the landline router, and two Airport Express stations as Range Extenders. I would now like to use the Airport Extreme and the two Express stations to extend the range of the Alcatel WiFi device. I have tried automatic and manual set up with the Airport Utility but at the crucial step for selecting a network to extend, although the WiFi device is recognised, I get a message saying it cannot be extended.
    Thank you for any help you can provide.
    Arup

    This is a problem with a lot of cheap end wifi hotspot like devices.. sometimes you can just swap the sim out to a real 3G wireless router.. that is a better approach IMHO than wireless repeater ever will be.
    In the meantime..
    Have a go with the suggestion.. place the express as wireless bridge. With a computer connected to the wifi from alcatel unit.. (I am amazed Alcatel still are in domestic market.. I thought they sold out). Set the express to join the wifi.. you do this in the airport utility.. old one is easy.. but in v6 you have to trust to luck so to speak and hope the auto setup works.. tell us if you have trouble.
    With the Express bridging.. you can then plug it by ethernet into the TC.. which will be in router bridge..
    ie
    You can then run the connection from wireless or ethernet on the TC.. and it will relay back to the alcatel for internet.. all a bit dodgy but who knows.. it may give you what you need.
    Wireless repeater is never particularly reliable in my experience. I would avoid it if possible.

  • Where can i buy an airport extreme card for my powerbook

    Where can I buy an airPort extreme caed for my powerbook? are they even available, if not how can I go wireless ?

    eBay is a good source, though as ever, buy wisely and make sure you get the right card for your specific model.
    Alternatively there are wireless cards available that go in the card slot. Again eBay is full of them but be sure they're OSX compatible -  its a good idea to put this phrase in your search terms.
    I can vouch that this one works as I'm using it now:
    http://cgi.ebay.co.uk/SAGEM-PCMCIA-AIRPORT-54MBPS-WIRELESS-WIFI-CARD-MAC-OS-X-/4 00124141388?pt=UK_Computing_Apple_Mac_Accessories&hash=item5d2941df4c#ht_3229wt_ 886
    It just plugged straight in and was recognised as an Airport Card. This is from the UK site but I'm sure you can find the same thing wherever you live, or at that price just have it shipped.

  • I can not get my Airport extreme to login to my Drobo exterior HD. Any thoughts?

    I can not get my Airport extreme to login to my Drobo exterior HD.., although it definitely recognizes  it.
    Any thoughts?

    First check to make sure that you have the correct versions of Apple products to do what you want. The AirPort Extreme (AEBS), needs to be the "square" version with rounded corners, not the older round, domed shaped AEBS.
    Next, the AirPort Express (AX) must be the newer "n" version of the product. Check the label on the side of the AX for the model number. This needs to be Model No A 1264.
    Next, using AirPort Utility on your PC, select the AEBS and click Manual Setup. Then click the Wireless tab below the icons. Make sure that a check mark is entered next to "Allow this network to be extended"
    Then check the AX using Manual Setup. Click the Wireless tab to check that the setting for Wireless Mode is "Extend a wireless network" and that there is a check mark next to "Allow wireless clients"
    Reference....Apple Support Document http://support.apple.com/kb/HT4259 for complete step by step instructions.

  • I enabled the guest network feature on my time capsule.  Can I configure my airport extremes guest network feature if I use this as a network extender using a "roaming" network?

    I enabled the guest network feature on my TC.  Can I configure my airport extremes guest network feature if I use the extreme as a network extender connecting my Airport Extreme to my TC via ethernet cable?

    Unfortunately no, since the AirPort Extreme should be configured in Bridge Mode if it is connecting to the Time Capsule using an Ethernet connection.
    The Guest Network option cannot be enabled when the AirPort is configured in Bridge Mode.
    Another way of saying the same thing is that the Guest Network cannot be "extended" either by using an Ethernet connection or wireless. It is only available from the Time Capsule "main" wireless router on your network, not any extending devices.

  • Can i use an airport extreme card in a powerbook 400MHz ?

    i have an older powerbook 400MHz which is second hand and i have no manual for it. does anyone know if i can install an airport extreme card?
    powerbook G4   Mac OS X (10.3.9)  

    wcslingsby, Welcome to the discussion area!
    No you can not use an AirPort Extreme card with your PowerBook.
    Your PowerBook G4 400 MHz requires the original AirPort card.

  • Can i use my airport extreme as a modem with comcast

    can i use my airport extreme as a modem with comcast cable

    No, since there is no modem on board an AirPort Extreme, so you will need to use an outboard modem if you want the AirPort Extreme to have Internet access.

  • Can I use the airport extreme with a random router?

    Can I add an AirPort extreme to an existing network and have a laptop play iTunes music to a stereo? I'd like to not drop 200 bucks on a new router. Thanks for any help!

    I don't agree. I have a 2wire router for my Qwest DSL and I cannot get Airport Express to work properly. I cannot use any encryption, so I am taking the AE back tomorrow. I posted a question here, but no one answered it, and I've been chastized for bumping posts in the past.
    I'm very disappointed with my experience, and the lack of information on the packaging for the AE.

  • Can't connect to airport extreme with my Sony Vaio laptop - don't have airport utility disc, how do I get connected?

    My main home computer is an imac and all devices are apple. I do have however a sony Vaio laptop for work and I cannot get it to connect at home to the airport extreme wireless network. Can I get an airport extreme utility disc to install manually?
    Roooble

    You can download the Apple Airport Utility directly from Apple:
    http://support.apple.com/kb/DL1547?viewlocale=en_US&locale=en_US
    Regards,
    Shawn

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