Can't reset my apple id password - don't receive email

Trying to reset my apple id password via email. I click "Email authentication" and get a confirmation that an email has been sent. But I don't receive an email.
Can it be that using an apple id / email address like [email protected] causes problems?

Hello lxbarth,
The article linked below details the next steps should you not receive your password reset email.
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/en-us/HT201455
Cheers,
Allen

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    Maria-2 wrote:
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    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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