Can't Reset Password. Lost all account info.

My husband's computer crashed. He's not very technically oriented and cannot remember his user name or password access for Itunes.  I tried his email and it doesn't work. Nor does any other possible combination. So what's my next step. Do I set up a totally new user account? And if so -- how does that effect all the purchases he made that are on his ipod.
Also -- best way to synch once I have this set up so I don't lose all his songs? THanks all.

Unfortunately -- that's the problem. The email we are putting in is not working. It's not senidng the password to the account. I even went ahead and tried to create a enw account with the email I thought it was and it accepted it which says to me -- we didn't have an account under that email. So -- basically -- we have no idea what email was used to set up the account.
So I think ever getting access to my account is over. Any advice on what to do so I don't lose all the music that was purchased?

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