Can't reset windows 8.1

I want to reset my laptop but i lost the recovery media. I tried to make recovery media but that didn't work either. I also tried downloading something called microsoft windows 8 recovery environment. It downloaded but wouldn't install.  The computer came with windows 8 installed and I upgraded to windows 8.1. Is there anything else i can do?

Hi @thecbrguy ,
Thank you for visiting the HP Support Forums and Welcome.I have read that you are interested in re-install the operating system back on your HP Pavilion 15-n245sa Notebook. You might benefit from a Windows 8 refresh. It load defaults on the Notebook without disks. Here is a link to your drivers and software page.
Windows only allows 1 set of disks per licence to be created.
But please read the document in full as you might lose some programs and want to back up documents. Just in case.
Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.
Here is a link to HP System Recovery document that might help.
This is a link to troubleshooting recovery options if you need it.
If nothing here helps this is the site you would order disks from.
Hope I have been helpful, please don't hesitate to ask if you need anything.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
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    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
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    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
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    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
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  • Ipod Touch 3rd Gen - not recognized by computer or itunes.  Shows cable pointing to itunes logo.  Can't reset it.  Doesn't work at all.  Have tried all the supposed fixes on the apple site with no luck.  It suggested asking other users !

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