Can't restore address book

I have done an erase and install of my operating system. I dragged each folder within my "home" on an external backup drive. The entire library folder seems to be there. I replaced my new library folder with my old one, restarted the computer but neither mail nor address book acknowledges it is there.
Have I done this incorrectly?

Hey Lenfrancis,
Welcome to the BlackBerry Support Community Forums.
Do you have any other email accounts setup like Gmail, Yahoo or Hotmail?  If you do, you might need to remove the *email address {SYNC}* service book prior to setting up the synchronization.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
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Similar Messages

  • Can't restore address book from Desktop Software 6.0.0.43

    To my regret, I had to do a security wipe in order to activate my Blackberry 8830 (World Edition) with my company's BES.  (I had used BES in the past with a different company.) 
    Now, I'm trying to do a custom restore of address book contacts and memos from a backup file ("Blackberry 8830.ipd") using Desktop Software 6.0.0.42
    I see that I have 269 address book entries and 2 memos in the restore window, so I assume that the backup file has not been corrupted.
    When I click "Restore," I do not get any error messages, but no contacts appear in my Phone Book after I get the successful restore confirmation -- except for the generic Customer Care entry which I had retrieved from my Phone SIM card.
    I am aware of Issue DT755153 from http://docs.blackberry.com/en/smartphone_users/deliverables/18351/BlackBerry_Desktop_Software-Releas...
    Could a permissions or synch setting on my company's BES be the cause of my address book restore problem?  I'm not sure if understand the full implications of DT755153.  I am afraid of doing a full restore because I don't want to mess with my BES activation.
    Can I manually change/delete a setting in the Service Book that would allow me to complete my restore?
    Other Notes:
    1) I have checked my address book database size after each restore and it's still 1KB (that 1 record).
    2) I have checked for other contacts on my phone SIM card.
    3) I have not switched phones or devices.
    4) I tried rebooting my phone by pulling out the battery (while it was still on), but still no luck.
    I would appreciate any other suggestions.  I really need access to my contacts from my backup file!!!
    Cheers,
    TK

    Hey Lenfrancis,
    Welcome to the BlackBerry Support Community Forums.
    Do you have any other email accounts setup like Gmail, Yahoo or Hotmail?  If you do, you might need to remove the *email address {SYNC}* service book prior to setting up the synchronization.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • After switching to lion can't restore address book from TM

    swiched to lion yesterday & my address book pics are gone & can not restore from TM

    okay... no one knows what have happend to my device, so I wiped it out and refresh the OS, then my blackberry is come back
    ╮(╯_╰)╭

  • Can not restore address book card from Time Machine

    I have a contact that disappeared from address book, I don't think I deleted it, but it is gone.
    I open Address book, open time machine, an address book window appears in TM and I type in Default (the missing card) and scroll back in time to where it appears (before the magic deletion). I select the card and push restore, TM scrolls forward in time, the finder re-appears with an address book window from time machine showing the contact. This window fades and the 'real time' address book window appears, it now has default in the search field, but the card has not been restored.
    Any ideas on what is going wrong or how to correct it?
    TIA.

    Hi,
    instead, why don't you try replacing the folder- Home Folder/Library/Application Support/Address Book.
    Regards

  • How can I restore Address Book, iCal, Safari Bookmarks from Time Machine?

    Is there a way to restore just the data from those three applications, or do I have to restore the whole program?
    Thanks,
    Paul

    You can restore things selectively, via the "Star Wars" display, per #15 in [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum).

  • Help with restoring Address Book from Time Machine

    Problem: I really, really need to retrieve someone's number. I know it'll be in an old version of my Address Book. I can see when I open time Machine that my address book is backed up, but no matter the date I go to, it says the Address Book was last modified in 2012! I know for a fact I've updated (and backed up) the Address Book many times since then.
    Whenever I try to restore the Address Book, I do Time Machine > Applications > Address Book > 'restore'. But whenever I do this, the mac refuses to open the restored Address Book because it's 'required by mac OS X'.
    I don't understand.
    Please, how on earth do I dredge my Address Book from the depths of Time Machine?
    Please help!
    M

    Hello mb9236,
    Thank you for the details of the issue you are experiencing with restoring a contact from Time Machine. 
    It sounds like you are trying to restore the Address Book application.  The Address Book application is just the application and does not include the content in Address Book. 
    Instead, you will want to open Address Book and then launch Time Machine and restore your contacts from there.  Use the steps below to restore your contacts form a previous date (in step one instead of opening Mail or Finder, be sure you have Address Book open and in focus):
    If you use Time Machine to back up your computer, you can easily bring back one or more items you’ve lost, or recover older versions of files you’ve changed.
    Open a window for the item you want to restore. For example, if you accidentally deleted a file from your Documents folder, open the Documents folder. If you want to recover an email message, open your inbox in Mail.
    If you’re missing an item from the desktop, you don’t need to open a window.
    Click the Time Machine icon in the Dock, or open the Time Machine menu in the menu bar and choose Enter Time Machine. If you back up to a Time Capsule or other network disk, a message briefly appears while Time Machine connects your computer to the backup disk.
    Use the arrows or the timeline along the right side of your screen to browse through all the snapshots and backups Time Machine created. Gray tick marks on the timeline represent snapshots stored on your internal drive (portable computers only). Pink tick marks represent backups stored on your backup disk.
    If you need more information about an item, double-click to preview it. The windows in Time Machine behave just like Finder windows, so you can open folders, click items in the sidebar, and use the search field in the upper-right corner of the window.
    When you find the item you want to restore, select it, and then click Restore. You can restore individual items, multiple items, folders, or your entire hard disk. The restored item is returned to its original location. For example, if the item was found in the Documents folder, it is returned to the Documents folder. Time Machine may ask if you want to re-create one or more folders in order to return a restored item to its original location.
    If an item you restore has the same name as another item on your computer, you’re asked if you want to keep the current item, the restored item, or both.
    You can use Time Machine from within many applications. For example, you can open Address Book and then click the Time Machine icon in the Dock to recover contacts you may have accidentally deleted, or open iPhoto and then click the Time Machine icon in the Dock to view past versions of your iPhoto albums.
    OS X Lion: Restore items backed up with Time Machine
    https://support.apple.com/kb/PH4256
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Restore Address Book from Time Machine

    if i lost all my address book data, is there a way to restore it from a date in time machine that has my data?
    shouldnt there be a simple way in addres book to select a time machine backup?

    To restore address book data from Time Machine, launch the Address Book application, then click on the Time Machine icon in the dock. Within the Time Machine user interface, you'll be looking at an Address Book window that displays the data it had at the time of the Time Machine backup. You can go back in time to find a particular contact to restore, or you can choose the Restore All option.

  • Time Machine did not restore Address Book Contacts!!! HELP!!!

    I have an iPhone. I had to get a new one because the old one was acting all weird after the latest update.
    I have a MacBook. I had to reformat the hard drive so I can partition part of it off for Windows (for work, puke.)
    When I reinstalled Leopard on my MacBook, I uploaded the information from the latest back-up on Time Machine. This did not, however, restore my contacts. I have a metadata folder which contains a lot of files which are supposed to be people's information, but nothing will open these files. I really need my contacts back. Can someone help?
    I ran Time Machine just about every day while my computer was home and just copied over my entire Library folder before reformatting my computer. Is the information somewhere in there? How do I get it back?
    This is very frustrating. The applications and music and stuff came back fine, why not my contacts? This makes me doubt whether Time Machine is a reliable back-up.

    i will try the restore all feature, but i already restored everything except applications and nothing came back. there were some old stuff that i didn't want restored (deleted files/programs) so i did not do that restore all.
    when i open address book, then time machine, for some reason nothing shows up. my home folder was renamed in the process (perhaps without me knowing i was doing so.) would that matter? i can still access all the files through the backup, but i can't access address book through time machine and i cannot open the contact information in any programs. they are all there, but they won't open.

  • How can I synch the Address Book on my Mac to the Contacts on my iPad (or, can I setup Address Book on my iPad?)

    How can I synch the Address Book on my Mac to the Contacts on my iPad (or, can I setup Address Book on my iPad?)

    Selected under the Info tab for your iPad sync preferences with iTunes.
    With such a question, you should spend some time with the user guide.
    http://manuals.info.apple.com/en/ipad_user_guide.pdf

  • How can I sync address book to iPhone 3?

    How can I sync address book from mac book pro to iPhone 3?

    Have you tried this article: iOS: Syncing with iTunes - Support - Apple
    Go to the Info Tab in iTunes

  • How can I move address book to numbers/excel?

    How can I move address book to numbers/excel? I tried to follow the instructions from a not-too-recent forum, but am not getting the same results. Help!

    Alas, the process doesn't transfer every datas.
    (1) Custom fields aren't passed
    (2) Due to localization oddities, even some standard fields aren't passed.
    Yvan KOENIG (VALLAURIS, France) mercredi 22 février 2012
    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3
    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

  • How can i backup Address Book & iCal using TM?

    How can i backup Address Book & iCal using TM?

    just back up your whole computer and those things will be backed up along with everything else. Time Machine is not well suited for cherrypicking just a few things to back up and it's a bad idea anyway. if you insist on backing up just those two things back up homedirectory/library/application support/address book and homdirectory/library/calendars.

  • How can I import address book from thunderbird on another computer

    I just purchased a new laptop and have dowloaded Thunderbird for my e-mail as that was what I was using on desktop. I have 2 e-mail accounts, my personal e-mail addresses came thru with no difficulty however my other account the contacts in address book didn't come thru. So question is how can I get address book imported for this account too. My desktop is Windows XP and my laptop is Windows 8
    thanks for any help

    The neat thing to do would be to copy the profile from the XP machine to the W8 machine. This would have transferred your messages, your account settings and your Address Book and much else.
    Given that you have set up Thunderbird and have started using it, copying over the profile may not now be terribly attractive for you.
    So, instead, you can export and import your Address Books.
    On the XP computer, open the Address Book, select an address book (e.g. Personal Address Book), select '''Tools|Export''', select the name and location of a file to contain the exported data, choose LDIF and then Save. Repeat for each required address book. Give your LDIF files simple but meaningful names, such as PAB.ldif and CA.ldif. Don't use, for instance, ''Personal Address Book.ldif'', as this will create a second address book with the same name as one of the defaults and you won't be able to easily tell which is which.
    Put the exported LDIF files where the W8 computer can see them, e.g. a USB memory stick.
    On the W8 machine, open the address book, Tools|Import and select an exported LDIF file. It will import and create a new address book; you'll probably want to move the Contact data back to the usual address book. You can select all (ctrl+a) then drag-and-drop the imported Contacts to the preferred address book. Repeat for each LDIF file.
    Having said that, I don't understand what you mean by "my personal e-mail addresses came thru with no difficulty however my other account the contacts in address book didn't come thru"; unless you have moved the profile folder over, I don't understand why ''any'' contacts should have transferred.
    If you have in fact moved the profile folder, then I'm puzzled as to why the transfer of address books has been incomplete. However the export and import route should be able to reclaim the missing address book(s).

  • How can I import address books from Thunderbird to Mail?

    I had to use Thunderbird for all my Mail, because I cannot import about 10 different e-mail address lists with a total of about 300
    addresses (contacts) into the Mail application nor into the Contacts Application.  Every other e-mail application, and every server
    supports imports like this. 
    Apple appears to have no solution either.  On Apple Support site for Mail and Contacts, it says "Support temporarily not available"
    and said so for weeks.  I tried to import into Contacts, using Thunderbird address book files converted to ..Idif  format and Contacts
    imported them import without any fuzz.  The folders appeared in Contacts  as sub-folder the same name I had in the export files.
    After the import I quit both Mail and Contacts and restarted my MacbookAir, it runs on OS 10.8.5., Mail is version 6.6.
    I opened up Mail and the new sub-folders were listed in its Address Book window,  However when I clicked ao any of them, they
    would not open.    I opened the Contacts application, and the folders were still there but when I tried to open the they were empty.
    Is there a way to import those addresses, so they will show up?

    Thanks for trying to help but .mbox is used for mailboxes, not address lists (Contacts).
    I understand that Apple Mail and Contacts use .csv files for their lists, and I was able to
    import my first Contact List using that type of File, but then was only table to get the name
    the content of one List imported.
    Last thing I tried, I used my Webmail Server which can import all address books (Contacts) and
    export them across all sorts of different e-mail applications (they list about 10 different types)
    and yes, the only missing is Apple Mail.
    Looks like I am stuck with having to use Thunderbird, because I Mail will not import my
    Contacts.

  • Can you mode Address Book database to a shared location?

    I'd like to move my address book DB to a shared location. Dropbox in particular, but it would be the same thing using an iDrive.
    The idea being that my Mac & my laptop would both use one shared db so they are always in sync. A change made on one would be the same on the other.
    Anyone know if this is possible?
    I know you can sync contacts with MobileMe but Dropbox is free and I have no need/want for wasting $99/yr on MobileMe just to sync my contacts. This is more of a "wouldn't it be nice" than a necessity/
    Thanks

    you can try it but I would advise against it. the results might be unpredictable.
    here is what you can try. quit address book on both computers. on the computer with the full address book database move the address book folder /users/username/library/application support/address book to the dropbox folder. leave a symbolic link to the new location in the old place. that's done with the following terminal command assuming you are using the default location for your dropbox.
    ln -s ~/Dropbox/AddressBook ~/Library/Application Support
    wait for Dropbox to finish syncing so both computers have the new folder in place. that's very important. then on the second computer delete the address book folder /users/username/library/application support/address book and run the above command too. now the AB folder sits in the dropbox and you have sym links pointing to it on both computers. however, I suspect you might have issues if you try to run address book simultaneously on both computers. if you feel brave you can try it out. but back up the address book folder first.

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