Can't restore back up to my new device

Backe up i-pad that was not connecting to Wi-fi.  Apple store replaced the device....cannot get backed-up data onto new device

Your Apple ID password is not what it is asking for if you're trying to restore an encrypted backup file. It's asking for the password for that file - which you entered, but now cannot remember, apparently. You won't be able to use that backup file until you remember the passcode you put on it.

Similar Messages

  • How can I restore my itunes on a new computer from an external hard drive without a back up?

    How can I restore my itunes on a new computer?
    I use an external hard drive to store all my information i.e. music / apps / movies but my current laptop has just blown up so now using a temp laptop.
    I am looking to try & restore my itunes & all of its information like my playlists / apps & everything else from the hard drive but it does not have a back up in the programmes to restore from that.
    Currently running Windows 7.
    All I want to do is have my itunes back without the pain of looking & reloading all my info which will take me an age.
    Any hints tips or advice that has worked for you would be greatly appreciated.

    Did you store the media library files on the external drive as well?
    If so press and hold down shift as you start iTunes, use the choose option, and connect to the iTunes Library.itl file on the external drive.
    If not you will need to start a new library and import the content into it. Do you have any devices that might hold ratings and playlists that could be recovered? If so see the second and third entries from the bottom of the table of recovery tools in Recover your iTunes library from your iPod or iOS device, and read the rest of it if you have any iOS devices.
    tt2

  • HT4859 How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?

    How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?

    You can't merge the backups, you'll have to delete the backup of your old phone.  If it says it's currently in use when you try, that will normally clear up on its own but may take 3-5 days to do so.  Give it a few days and try deleting the old backup again.
    In the meantime, you can create a manual backup of your new phone on your computer by connecting it to your computer, opening iTunes, clicking on the name of your phone in iTuens, going to the Summary tab of your iTunes sync settings and clicking Back Up Now.  Also go to File>Devices>Transfer Purchases.  Then you'll be safe until you can start backup up to iCloud again.

  • Can I restore my info to a new iPhone 6 plus using a backup of an iPhone 4s running iOS 7.1.2?

    Just bought a new phone and want to import all my app settings and information. I have heard all the complaints about iPhone 4s running iOS 8 and don't want to update until I have it preinstalled on a new 6+.
    Can I restore my info to a new iPhone 6 plus using a backup of an iPhone 4s running iOS 7.1.2?
    or would I have to upgrade my 4S to iOS 8, backup, and then restore the new phone. I need to ensure that my 4S powers on and works so I can receive trade in credit for it (~$200), so this is worth a bit to ensure that my 4S stays functional.
    Thanks

    You can load a backup from an earlier iOS version onto a device with a later iOS version, but not the other way around.
    If you're going to do this, I'd recommend doing a backup of your 4s to your computer (not iCloud) and load the backup onto the 6+ from the computer.  You can try an iCloud backup/installation, but also do a local backup in case something goes wrong. A local backup is more comprehensive than an iCloud backup, and in my experience it loads more reliably.

  • Saved my Photoshop file after merging layers then closed Photoshop, can I restore back to how I had it?

    Hello,
    I saved a really important client Photoshop file after merging layers then closed Photoshop, can I restore back to how I had it before I merged the layers? or just back a day or two..it's been a couple hours.

    No, unless… you are on a Mac and have Time Machine backups, or can restore your Windows box back to an earlier poit in time.
    But there's nothing within the Photoshop application itself to help you once you save and close a file,

  • TS3694 The Icons on my iphone are so big how can I restore back to default size?

    The Icons on my iphone are so big how can I restore back to default size?

    You may have activated Zoom.  Double tap with three fingers to reduce the zoom size then go to Settings>General>Accessibility>Zoom>OFF.

  • Just deleted a program can i restore back to previous state, just deleted a program can i restore back to previous state

    just deleted a program can i restore back to previous state,

    i havent lost any of my projects thats what i was worred about and wanted to know if i could recover ....
                                  Thanks for all your help guys..........

  • HT4623 my phone was updated and  a google street view map was lost. How can i restore back from ios 6 to ios 5?

    my phone was updated and  a google street view map was lost. How can i restore back from ios 6 to ios 5?

    You cannot downgrade the iOS, there is no supported method.
    Google streetview was not lost, Google Maps were removed from iOS6 and replaced with Apple Maps.

  • HT4859 I forgot to click Restore from iCloud Backup on new Device.

    I forgot to click Restore from iCloud Backup on new Device, and then signed in on the Cloud with the same Apple ID I used to create the Cloud on my old iPhone.  Can i still access my CLoud backup for apps, photos, etc.?

    You'll have to start over by going to Settings>General>Reset and tapping Erase All Content and Settings.  Then go back through the setup screens again and this time choose Restore from iCloud backup (see image below).  Note: your iCloud account and iCloud data will still be in your account and will be synced back to your device when you sign back in.  You also may want to connect your device to your charger as restoring from backup can take some time to complete.

  • Can I restore from iCloud backup to another device?

    My iPod touch 4G logic board snapped in half after soldering it. If I buy a new iPod touch 4G or repalce the logic board can I restore all my purchases to that device or to that new logic board?
    Do you also know where can I purchase a 4th generation logic board for a cheap price? My friend is planning on buying me a logic board of ebay for a cheap price, but there's no guarantee that he'll get it because he's up against a bot. Hopefully it isn't a bot.

    - Yes you can restore you replacement iPod from the iCloud backup of the old i{Pod.  Just restore via wifi from the backup and all the iTunes purchases and spme other stuff will be retored to the replacement iPod. You will have to reenter passwords and other keychain items since those are only restored to the same device.
    - That is how I set up my new iPhone 4S. I restored it at the Apple store via wifi from my 4G iPod touch. No problems.
    - I know of no good places for replacement parts.

  • HT1766 How to restore the iPhone as a new device?

    I am unlocking my phone through Apple & the mobile company, here are the steps I need to follow. I am not sure how to restore my phone as a new device!?
    iTunes
    1.    Back up the device using iTunes.
    2.    Restore the iPhone as a new device to complete the unlock.
    3.    Restore the iPhone again from Back up file to get all the data back.

    Thank you for your reply.
    I see. So When it asks me would you like to set it up as a
    1. New Device,
    2. Back Up from iTunes or
    3. Back up from iCloude
    I should select as a New Device? And re-use my current apple ID? I selected option 2 and didn't get the message "Congradulation, your iPhone is now unlocked"

  • Can I transfer voice mail to a new device?

    Can I transfer voice mail to a new device? My father recently passed away and I don't want to lose them.

    To your PC is probably a good way to do it. And you can get the male/male cords anywhere.
    http://www.walmart.com/ip/Link-Depot-AUDIO-6-35MM-Link-Depot-3.5mm-Male-to-Male- Audio-Cable-6/15779608
    one from walmart just as an example. The reason I say not to trust your device or the phone service, a friend of mine had voice mails from his mother, who passed on, he thought they were out there, that he'd saved them, but the phone company deleted them after a while. I can only presume their thought is 'this mail is X months old, surely they don't need it' and it gets purged. They have no idea how important it is. Getting them somewhere else gives you the control over them
    To your PC you should be able to plug into the phone earphone jack, then your PC's mic input jack, hit record on your PC, play on your phone and it should record.

  • I can't syncronize my library and my new device. I deleted old one but nothing change.I can't only add sth in library when my device connected.

    I was using iPod touch before and I bougth new iPhone 5S.I change my apple id.Now I can't syncronize my library and my new device. I deleted old one but nothing change.I can't only add music,videos etc in library when my device connected.I tried to delete iTunes and set up again but it doesn't work. It's really hard to using like this. I always add new things at iTunes when my device doesn't connected. Please help me

    You reinstalled an old version of iPhoto after you updated your library to the newer version.
    Update ALL your software and try again.
    Click the Apple Menu at the upper left-hand corner of your screen and select "Software Update..."
    Repeat until it tells you there are no more updates.
    AND, launch the App Store application located in your Applications folder to see if there are any updates there as well.

  • Problems restoring back-up to a new iPhone

    I have an iPhone 3G 16GB that's crashed. I've been able to make an restore back up from the iPhone using iTunes.
    Now I have a new iPhone 3G 16GB where I want to set my recovery to.
    But every time, when I give iTunes the order to Restore the new iPhone from Back up. After selecting the proper Backup. It's estimating the amount of time it needs. right after that i keep getting the same error. : Can't restore iPhone ...., because an error has occured.
    http://tinypic.com/r/29eosh0/7
    Sorry the Picture of the error is in Dutch.
    it doesn't show an error or something...
    Can someone help me?

    Setting up the new phone with the backup of the old one should restore the 3rd party app data. It may be that some programs prevent that from happening, for security reasons, when restoring to a different device - Wi-Fi passwords are treated like that (properly restored to the same device, not restored to a different device).

  • TS4036 I've got a new iPad I'm trying to do an iCloud back up but keep being given the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad. How do I restore I cloud on my new device?

    I've got a new iPad and am trying to do an iCloud backup but keep getting the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad.
    How do I restore info from iCloud onto my new device?

    You would have to update your device first, before you can restore your iPad from your backup. Resolution: set it up as anew device, then update your device to the latest version "Settings > General > Updates", then reset your device again "Settings > General > Reset > Erase All Content and Settings" and then after the iPad restarts again, choose to restore your device from your backup.

Maybe you are looking for

  • Print Layout Designer Preview

    Hi experts, We have a report using the Print Layout Designer, before printing it we view it first.  When we preview the report, amounts can't be seen fully however, when we pint it, it's complete.  Why is this so?  Hope you could give me response in

  • When I open iTunes or even change a preference, iTunes scans through all of my apps. How can I stop this?

    To get straight to the point, whenever I open iTunes or close a pop-up from iTunes, it starts scanning through my collection of applications. This has slowly got on my patient nerve. It wasn't always this was. Before I transfered all my data from my

  • How to "package" an ill. file, links and all...

    So I just finished a project at breakneck speed and now I have an illustrator file (cs4) with links all over the place, etc. I believe there is a way to create a package of sorts, where by I can have the illustrator file as well as all the files link

  • Rpt.SetDataSource ignores my dataset

    I have an app that passes a dataset to the crystal report viewer. If I use the following line the data gets passed to the viewer, however if a crosstab is used in the report the crosstab ignores the column group options. If a crosstab is not used eve

  • CCMS autoreaction assignment disappears / deleted

    I am encountering an issue with the autoreaction assignments for availability monitoring using CCMS in my Solution Manager system. I have setup CCMS Availability monitoring using CCMSPING in my landscape and I can see the monitors in transaction RZ20