Can't restore backup after OS upgrade

I just did an OS upgrade on my Z30.  Before doing the upgrade I synced contacts with Microsoft Windows contacts and did a complete backup, using default settings.
After the upgrade, which naturally wiped the phone, I synced the contacts back without any problem.  But when I try to Restore Device in BB Link, the backup file shows up in the Restore Optoins window of BB Link but a warning says "There are no items available to transfer" and the Restore button is greyed out.  I have about 1.5G of documents saved that I need to restore.
How do I get them back?

I see your post has gone unanswered for 2 weeks, could be because no-one knows the solution or your post is confusing.
I do not know the solution but what is confusing about your post is you said "After the upgrade, which naturally wiped the phone" Upgrades do not wipe the phone, how did you update ?

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