Can't Restore BBM Contacts Using E-Mail

Hello,
I hope someone is able to help me with this.
What I'm basically trying to do is do a restore of my BBM contacts through an email address since my last device bricked, but everytime i try to do that it tells me that my gmail is not a registered email.
This is weird because I have used the email account to do a restore in the past and have backed up on it several times.
Anyone able to shed any light on this ?

rohanahuja wrote:
Bold 9900
OS 7.1 bundle 1646 and
BBM version 6.2
Upgrade taht device to BBM7, using your BBID.
using your BB browser, go to www.blackberry.com/bbm
Then, when logging in to your new device with the same BBID, your contacts and chat groups will be synced.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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Can't Restore BBM Contacts Using E-Mail

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