Can't restore Bold 9900 backup to Q10

I bought a Q10 and want to transfer data from my Bold 9900. I don't have the 9900 any more, but do have a backup on my PC. I follow the instructions from BlackBerry Link on how to restore from this backup, but they don't work. These are the instructions.
On your computer, open BlackBerry Link.
At the side of the BlackBerry Link window, click your device.
Click Back Up & Restore.
Click Restore Device.
Do one of the following:
To restore all the data in a backup file to your device, click a backup file.
To restore specific data in a backup file to your device, click a backup file. Clear the Restore all data checkbox. Select the checkbox beside one or more databases that you want to restore.
To restore data from a backup file that is not listed, click [change folder icon]. Navigate to the .bbb file or .ipd file. Click OK.
Click Restore.
All is fine up to step 4. Then I automatically get a list of backup files from the "legacy device". However, (a) none of those files will open--I get an error message "Unable to open the back up file"the backup file" and (b) The particular backup file I want to use is not listed anyway and the instruction in 5, bullet point 3 does not work. It is impossible to use the change folder icon to find a file to restore FROM as it only allows me to navigate to a folder to restore data TO. So how to I navigate to the file I want and restore from it? The backup I want to use, by the way, is a .bbb file from 2013.
Very frustrating, as I have a lot of data--passwords in particular--I want back. Thanks for help!

In Link, you will click on Restore and in the window showing the data to be restored, you will then click on "restore from legacy device data"
See the details in the latter part of this Knowledge Base article.
How to migrate data from a BlackBerry smartphone running BlackBerry Device Software 5.0 and above to...  
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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