Can't restore firmware (Zen Mic

I had explained the issue to an email correspondent, but I guess I'm over my year so I'm not eligible for email support anymore.. Figure'd I'd try my luck here before I make the $2.99 CDN call :P
Here's what I wrote:
When I start my player, it displays "Firmware Problem" (I had erased the firmware), and goes into recovery mode. I've downloaded the firmware update I want (Creative Zen Micro Firmware ..0, I don't care much for PlaysForSure), but it fails to recognize the player.
I am not using a USB hub or anything, I'm using a true tried and tested USB connection coming directly from the motherboard. One thing I should note is that the firmware that was on the device before I erased it was version 2 (PlaysForSure). I had tried using the second version of the firmware (Creative Zen Micro PlaysForSure Firmware update 2.2.02), but the same thing happened. I am running Windows XP Professional SP2 (32-bit). I have Windows Media Player Version .0.572.545. Are there any software prerequisites besides the drivers? (I have Creative ZEN and Jukebox Driver 2.0.00 installed).
I have also installed and reinstalled the following:
-Creative MediaSource Player/Organizer 5.0.38
-Creative PlaysForSure Devices Plugin 5.00.36
-Creative ZEN and NOMAD Jukebox Plugin 5.00.22
-Creative MediaSource Plugin for PlaysForSure devices (version .00.8)
When I try to install the "Creative Zen Micro Media Explorer Web Update" it will install the necessary software drivers, but still won't recognize the player. Windows sure recognizes it, and when it's plugged in the "Docked icon displays on the players screen... I can access the player through My Computer ..it only reads a 20mb "Storage Media" device within... I can even transfer a file to it, given it's an acceptable format for the player.
So I'm stumped here. One thing to note is that my girlfriend has the same player with version 2 firmware (PlaysForSure), and I can use the version 2 firmware update to restore the firmware on her device, yet the same firmware updater fails to recognize my device. I hope I haven't bricked my player
Any help/guidance is more than appreciated people!
On a more advanced note, is there any way I can manually copy the firmware from my girlfriends player (I am an advanced linux user)... I haven't tried playing around with anything like that, but if anyone has ever tried/knows where to look, that would be great.
Thanks all
Orion

My English is not well, But i know how to upgrade it like this situation. . Use Windows XP. (NOT VISTA)2. IF your XP install Windows Media player , remove 3 things,
Windows Media Player (restar computer)<
Windows Media Format Runtime (restar computer)<
Microsoft User-Mode Driver Framework Feature Pack .0.0(if you see [Wudf0000] windows, put YES )<
Then, you can upgrate you zen micro use the firmware ZenMicroP4S_PCFW_L6_2_2_02.exe
Good Luck ^_^

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