Can't restore HDD on my Satellite L650-18M

Satellite L650 frozen at boot up. despite mc fee, a virus has stopped boot up. Stops at flashing cursor top left. can boot from recovery cd. BUT restore / recovery wont complete to any selected restore point though it goes through all the motions and then says at end, cant complete with error.
No toshiba hdd recovery option (ie to factory settings) is available in recovery console, or with recovery disk.
D Drive has all the recovery data ok as I can move aroud from c> prompt in dos to alldrives/ areas. Dont have own burned recovery disks. This happened quick .
NOW installed win 7 (64bit) in frustration from 'a' disk, works but all installed s/wareand toshiba drivers now useless . Bottom line, is there a patch to install or a work around that will allow access to reset to the factory settings with the data stored on disk/drive D. Normal methods of starting this process are not available

Can you please tell us which error was shown at the end of recovery installation?
Anyway, now after OS installation with non-Toshiba disc there is no way to start HDD recovery installation again and recovery image can be installed with Toshiba recovery DVD only.
> NOW installed win 7 (64bit) in frustration from 'a' disk, works but all installed s/wareand toshiba drivers now useless
To be honest your posting is a little bit confusing and I dont understand what you want to say with this sentence. If you have installed clean OS you must install all drivers and Toshiba stuff additionally. All of them are available on Toshiba download page.
If you have more questions please be clear and ask one by one so it will be easier to give answer to each of them.

Similar Messages

Re: Can't perform factory reset to Satellite L650

Hi support team,
Hope you are well :)
I have some troubles and hope you will help me to resolve them. Here is the description of my problem:
I have a Toshiba Satellite L650 - 17R laptop which I want to reset to factory defaults. I have used the following instructions to do that (http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm), but when I'm pressing to the F8 upon notebook's startup there appears a list of choises on the display which doesn't contain "Repair Your Computer" or "?????????????? ???????" or something like that. The first entry in that list is "Safe Mode", second is "Safe Mode With Networking" and so on. Also I've tried the other method described in lots of places in the internet, that is to press 0 and power buttons together when turning on the laptop. In this case again it starts to do things as described in the instructions (for example here http://www.youtube.com/watch?v=I5dEOm1EJBw): it beeps then, when I'm releasing the 0 button, it prints "starting Windows" and shows Windows logo, after that it turns on as always and no other dialog boxes are shown.
Questions:
Is there an alternative way to do the factory reset?
I have doubts that the "Toshiba HDD recovery" tool of my laptop is corrupted, so is it possible to download that tool from the internet, put it on dvd disk and install from there? If yes, then can you please give me a link of that tool for my model?
Best Regards,
Mihran Hovsepyan.

Hello Mihran and welcome in Toshiba forum
Lets see what is wrong there.
At first some general info. Every new Toshiba notebook is preinstalled with original recovery image. This image is also saved on HDD on separate partition. With original factory settings Repair my computer option will be listed in Advanced boot options (F8 at start-up) and HDD recovery option can be done as described in Toshiba document that you posted in your first posting. If nothing is changed this option will be there and you will be able to do HDD recovery installation again ad again.
> when I'm pressing to the F8 upon notebook's startup there appears a list of choises on the display which doesn't contain "Repair Your Computer"
This will happen if you have installed own OS version using Microsoft installation disc. After doing this option Repair my computer will disappear and you will not be able to start HDD recovery installation anymore.
> Is there an alternative way to do the factory reset?
Yes. You must use recovery DVD disc for OS installation. After doing this everything will be as before. Repair my computer option will be available again and you will havce original factory settings again.
If you have more questions you are welcome.

Satellite L650-18M - Ghost disk image

I have just bought an L650-18M. I installed and configured my software, loaded Ghost and made an image of the C drive as part of my backup regime. So far so good.
For various reasons I had to restore drive C from this image, but got a 'boot manager missing' message. Fortunately I had made a 64 bit repair disc on another PC so was able to repair and boot it.
The windows repair disc installed the boot directory which, when I looked at what Ghost had 'imaged' was missing - on other windows 7 machines this directory is installed in drive C and contains the boot manager for several countries. I have since restored the Laptop to factory settings and the boot directory is not installed on drive C - it is a hidden OS file normally on other windows 7 machines.
My Question is, how do I make a ghost image which includes the boot manager, so it will restore and boot correctly, as I presume that the directory in question is in the hidden recovery partition.
Bob

Hello Bob
Please dont understand me wrong but your question has nothing to do with Toshiba and if you need some advice you should contact Norton or check their FAQ section.
I mean they have best experience with own product and knowhow how to do this.
I used Ghost in the past but unfortunately I cannot tell you how it works now.
By the way: which Ghost version do you use, 14.0 maybe?

Can I insert HDD 160GB in Satellite U200-181

Dear Friends!
Whether I can insert HDD 160 Gb in laptop Toshiba U200-181?
Version BIOS 3.40
Thanks!

Hi
Hmmm, the snipe's comment is not 100% right.
If the HDD size is not supported the BIOS will not recognize the HDD!!!
I think you could use an HD up to 120GB but I'm not sure about the bigger sizes.
You should really test it before you will purchase one.

Satellite L650-15G - HDD starts after 10 to 15 seconds

Hi my dear ,
please can anyone help,
I have my Satellite L650-15G, I bought it on 1-10-2010. I have a problem that happens only with battery, when I press power button, I hear the fan starting, the wirless lamp, the power lamp lighting then but not the hard disk lamp, after 2 to 3 seconds the laptop shut down. If I pressed power button again after that or I pressed again it during that, the hard disk lamp light and it start normally. This never occur when I connect charger with battery or when I use it with the adapter only.
I changed battery from the Toshiba, but no way. I changed power plans, made adjustements in the power managements of bios (1.8 version after I updated ), made disable, enable to some features in device manager but no way.
The most strange thing that many times it starts normal and other times it makes so. Also this can be manifested sometimes by long boot time, which means that sometimes I hear fan, see wirless, power lights and after 10 to 15 sec the hard disk lights and starts.
Please help me
I went to Toshiba warranty center in cairo and they checed it on tester then said nothing abnorml with processor, hard, rams

Hi
Wait a moment; does this means that your notebook boots up ONLY with connected AC adaptor?
Hmm usually in the first step the battery should be checked to ensure that this is not a battery related issue but it seems that you have already checked this and the new battery didnt help to sort out this issue
I think this is a motherboard problem possibly power supply electronic issue but this is just an assumption therefore I think that you will need to ask an professional technician for checking this part.
Sorry this is everything what I can suggest you

Cannot find the Satellite L650-10H in support database

Hi,
I bought Toshiba L650-10H (PSK1JE-00400MSK) two years ago and now i have problem find this model in support database.
This is my laptop: http://notebooky.heureka.sk/toshiba-satellite-l650-10h-psk1je-00400msk/

Hi
This notebook Satellite L650-10G is DISCONTINUED MODEL
You can find the specification sheet here:
[Satellite L650-10G|http://uk.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=UK&toshibaShop= true&com.broadvision.session.new=Yes&PRODUCT_ID=10 85933]
If you need drivers, you can download this from driver page

WIFI is not working on Satellite L650/078

Hi,
Hoping someone can help, the WIFI on my Satellite L650 is not working.
No Wifi or Bluetooth functionality. The light is not on and the function key is not brining up any options.
Any ideas on how to fix this issue?

Hi
Did you enable the WLan or BT before trying to use this?
Fn + F8 switches the BT and WLan on and off
PS: are you sure that notebook supports Bluetooth?
Found this page and BT is not mentioned there:
http://www.mytoshiba.com.au/products/computers/satellite/l650/psk1ja-078017/specifications#details

Satellite L650-12Q - Toshiba HDD Recovery not working

Toshiba Satellite L650-12Q
Windows 7 64bit
I am attempting to re-install Windows using the Toshiba HDD Recovery software on my hard disc in order to restore the computer to factory settings.
I followed the procedure to do this in System Recovery Options, but received the following message:
"The recovery of the operating system is impossible!
Could not find HDD Recovery folder on second drive of the first hard disk. There is no valid HDD Recovery environment on this computer."
Further details:
Prior to doing the above, I backed up the system and files and folders using AOMEI Backupper. I then made the mistake of merging partitions C: D: and E:, E: contained the HDDR files.
After trying the above recovery and receiving the message above, I re-installed the system file I had backed up to an external hard disc, which resulted in a copy of C: drive and E: drive containing the HDDR files.
Unfortunately, when I tried to recover the OS, the same message appeared.
I then tried to use a System Restore disc I had created a few weeks ago, but found that for some reason that CD is blank.
The good news is that the computer still works - slowly - and the HDDR files appear to be still there but, for some reason, inaccessible.
What are my options? I want to go back to initial factory settings so that I can start afresh and re-install the programmes and files that I want. (I have backed up all my files and have installation discs for programmes.)
If the worst comes to the worst and I have to buy a Windows 7 disc (if that is still possible - I don't want Windows 8), would it be possible to install that on to this computer and would it give me a clean install without any of the rubbish that is presently cluttering up my computer?
Thank you for reading, and I should be grateful for any advice you can offer.

Thanks for your help.
I have since found some recovery discs (3x DVD-R) that I created on 18 July 2010, when I first bought the laptop. For some reason, however, these do not work.
I followed the published procedure:
1. Load first recovery disc.
2. Turn off computer's power.
3. Whilst holding down F12, turn on computer.
4. When "Toshiba leading innovations" appears, release F12.
5. Use 'up' and 'down' cursor keys to select CD-ROM icon from menu.
6. Follow menu.
After item 4, "Boot menu" appears, giving options HDD, eSATA, CD, etc. I selected "CD", but nothing further happens.
It looks to me like things are worse than I thought, but on the positive side the computer still works.
Is there anything more that I can do?

Satellite L650-10h - New Win7 installation cannot see HDD

Hi!
i have Satellite L650-10H and i want to format him to install WINDOWS 7 ULTIMATE.
So i tried to format and make new partition to my hard drive and i'm used acronis disk director 11 and he can't see the hard drive!
Even partition magic 8 or paragon server 10 and no one of this software can see the hard drive!!
In the same way i tried to make an image to my hard drive and acronis true image 2010 can't see it.
Only GHOST15 see the hard drive and make an image but he can change partitions.
In the bios i didn't see somthing that maby can make this problem and in the drivers i didn't find any bios update about this situation.
important to know that i used acronis disk director from a boot able disk and so paragon and others but even if some software have problem with some hard drive the other read him but here no budy can see him!
so i'm askink what is he problem?? something in this laptop is diffrent from others i'm know.what is the sulotion for this problem?
pls ur fast help
thank's
ofek

hi friends!
thank's for ur help.
first of all i know about sata mode and compatible and i check it in the begining the same result can't see the hdd.
second i know that i can use the windows tool but sometime u want to make things that he don't make so well i want the pro way
third,it's principle! why it's not working??? and if i want to make an image to the partition????? it's not work too! paragon and acronis i'm using the last version of them so that why i can't understand it.acronis disk director 11 it's somthing like few month only.
and remember that not all the 3rd party can import sata drivers...
i have another sulotion for now...to take out the hdd to another computer and there he work just fine and the 3rd party see him no problem but it's not so fun... :)
wait to ur answer
ofek

Satellite L300D-13S - How can i restore with corrupt disk 2

The laptop is a Satellite L300D-13s.
I tried to restore the laptop using the restore disks, the first disk worked fine but it did not recognize the second disk. No matter what I did I could not get it to read this disk.
I then tried to us the F8 option to restore the drive but I got the message Bootmgr missing. I have tried F8 using the DVD but this does not have a restore option.
Using the boot option with logging I did manage to access the E drive and view the HDDRecovery directory but could not find anything that would allow me to run a restore.
Is there an option to do a restore this way, or can I restore another way?
Your help would be gratefully appreciated.

Hello
Recovering procedure can be done on two ways:
-Using recovery CD/DVDs or
-Starting recovery procedure from HDD
If there is problem with created discs then you must try to use option two. It works as follow:
-Start your notebook and press F8 to enter Advanced Boot Options
-There you will see option Repair my computer
-Choose this option and follow menu on the screen.
-Then you will come across System Recovery options
-The last option is Toshiba recovery procedure. Choose it and follow menu on the screen.
Please note: this will work if you didnt change partition structure, installed own OS or removed HDDRecovery folder.
At the end I must say, if nothing helps and if you are not able to install OS using any of these methods I see one solution only: you must order new recovery DVD.

Can't restore to factory settings the Satellite L350

Hi
there i was having problems with Vista so a friend recommended i tried ubuntu.
But now i want to go back to vista but i can't seem to get my laptop to run the restore.
I've tried holding down 0 while powering on also pressing f8 but it still just boots as normal.
The Toshiba recovery disk creator isn't on my computer either. I don't have any Vista discs, but if i can remember correctly my laptop never came with them, i'm really stuck on what to do.
Satellite L350

Hey,
Im a little bit confused about your posting. You wrote that you tried Ubuntu but have you installed Ubuntu and deleted Vista or was it just a Ubuntu live disk?
The Toshiba HDD recovery function is described here:
http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
But one point more: The HDD recovery works only with preinstalled Windows version from Toshiba so if you have installed another OS or did an upgrade, this option doesnt work anymore.
And youre right: The notebook doesnt come with Toshiba recovery disk because you have to create this disk yourself using Toshiba recovery media creator that is preinstalled. This tool will create a bootable disk with an image of factory settings that can be restored every time in contrast to HDD recovery that only works with original installed OS.
To cut a long story short, just order a recovery disk from Toshiba and install it. Then you have factory settings back :)
https://backupmedia.toshiba.eu/landing.aspx

Mac OS no longer available after trying to remove Windows on Bootcamp. How can I restore Mac OS without the Mac HDD in options?

Mac OS no longer available after trying to remove Windows on Bootcamp. How can I restore Mac OS without the Mac HDD in options?
So what I did was, I had bought my iMac from a shop and asked them to do bootcamp for me. However, they installed 32 bit instead of 64. My fault, I did not make my self clear about it. So after it has been delivered to my house, I realized that I wanted the 64 bit. I tried to remove windows on bootcamp but honestly, I have not experienced this before. So I failed. I believe, I did something wrong.
So I opened the iMac and it keeps asking me to go to windows. Windows OS also corrupted.
I tried the Option Key but the only option is Windows 7 only. So using a different keyboard, I press option and it only shows Windows HDD and the Mac HDD has gone.
What am I going to do? How can I restore Mac OS without the HDD anymore?

iMac, Mac OS X (10.7.2) < your profile
Try using Lion Recovery

Satellite A300-1G5 - Can I change HDD place?

Hi everyone;
I have this laptop : [Toshiba Satallite A300 - 1G5|http://eu.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=EU&com.broadvis ion.session.new=Yes&PRODUCT_ID=1055589] . it has the standard specification no upgrades.
I was thinking if it possible to move the HDD from its place (which on the left side of the laptop) to the right side of the laptop, since my model can have 2 separate HDD. This idea came to my mind because of the fact that the CPU ( cooling module ) is actually is on the left side as well as HDD. As everybody knows , CPU generate the most heat of the laptop, so I was thinking I can reduce heat by moving the HDD to right side (where its only contain the DVD drive). A matter of fact, the left side of the laptop is always hotter than the right side.
So, is there any body agree on that? Will the HDD fit on the right side ? If so, can u people help me on how I can move the HDD to the right side?
thanks in advance ..

Hi
Theoretically you can exchange the HDD and you can put in into the second HDD slot. It makes no difference if the computer boots from SATA1 port or SATA2 port.
But the interesting thing is that my girlfriend has Satellite A300 too but with 2 HDDs. Now I have looked into both HDD slots and the point is that the HDD chassis to fix it in the notebook (silver chassis) are different. That means you need the HDD chassis for the second slot.
You can get if from an authorized service provider.
Furthermore if your notebook is getting hot you should clean it. I do it every 3 months and always Im wondering how much dust come out.
I hope I could help you a little bit.

Can I install a 2nd HDD in my Satellite P200-10C?

Hi
I have a Satellite P200-10C which I want to upgrade with a 2nd HDD. I called a Toshiba representative who told me my model doesn't support an other HDD. But then again, why does it have a place in the back of the laptop for a 2nd one?
Could some one tell me if it can be used to accommodate a 2nd HDD.
Thanks in advance
Gerardo

@Jayjay
I finally decided to open the compartment for the 2nd HDD of my Satellite P200-10C. I discovered there the modem (I think) and enough space to accommodate a HDD but alas! No connector for the HDD. I think that settled the matter. I can not have a 2nd HDD. Unless of course someone in the future find a way to attach a connector.
Thanks for your answer, Jajay
Gerardo

Can I use more than one flash-drive for ready-boost on Satellite L650/0ed

Hi,
I have a toshiba Satellite L650/0ed, is it alright if i use more than one 8gb flash-drive for 'ready boost' - what is the maximum number of flash-drives use can dedicate to 'ready-boost'.
In addition, if i use a 16gb flash-drive, will this dedicate more memory to 'ready-boost'.
Why is the seagate 1tb 3.5 expansion drive not compatible for ready-boost.
Thank you,
-Brent907

Hi mate
Please check this Microsoft page which describes the ReadyBosst
http://windows.microsoft.com/en-US/windows7/products/features/readyboost
There you can find this statement:
+ReadyBoost works with most flash storage devices. In Windows 7, it can handle more flash memory and even multiple devices *up to eight* , for a maximum 256 gigabytes (GB) of additional memory.+
Hopefully this can be helpful!

Can't restore HDD on my Satellite L650-18M

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