Can't restore iLife after reinstalling Mountain Lion

After I erase the internal disk and reinstall Mountain Lion, I followed this instruction which Apple provides officially to restore my iLife:
Restoring iLife applications after Internet Restore of OS X Lion or OS X Mountain Lion
If you erase install OS X Lion or OS X Mountain Lion on a new Mac that shipped with OS X Lion or OS X Mountain Lion installed, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.
After installation, start (up) from OS X.
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to complete installation of your applications.
However, when I finish #5, I can't find my iLife apps are listed in that "Purchases" tab. Can anyone help me solve this problem?

http://support.apple.com/kb/HT4718
Yes, that is what is supposed to happen.
I'd contact MAS support

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