Can't restore iPod and the music I had has disappeared

My iPod 20 Go wasn't functioning very well, it often played fragments of songs and often skipped songs. And now all the music I had on my iPod has disappeared, iTunes doesn't reconise the iPod and I can't restore it. The iPod seems to be working correctly but the music is not there. In explorer I can see my iPod which seems to be working correctly, I can even open the disc manually and I found that the music that was there hasn't been deleted even if the iPod's settings say that all the 20Go are still free.
What should I do?

You could try a format of the iPod in Windows. A full format does a check and remap of bad sectors on the iPod hard drive, and you would need to restore the iPod as normal (using the iPod updater) afterward. This can also work when the iPod is recognized by the computer, but not by the updater.
First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". It will take a while, but when that's finished, restore the iPod using the updater.
If you need to, reset the iPod to exit disk mode.
You can also check the iPod's hard drive for errors using Windows ScanDisk.
Put the iPod into disk mode as previously mentioned. Go to "my computer" and right click on the iPod then select "properties", then "tools". Select the option to scan the disk for any errors.
To exit forced disk mode, reset the iPod.

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Can't restore iPod and the music I had has disappeared

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