Can't restore iPod classic 60GB video.  Cannot Allocate Memory - Disk Utility

Sorry if this has been asked before but I've been searching the boards and am yet to find a result.
I have an old iPod classic 60GB (video) which has a dodgy HDD.  It was clicking and in a constant sad face/charging loop.  I've managed to get it display "Please restore iPod" message and it is now being recognised by my macbook.  I've tried to restore it via iTunes but when I try that I get an error message tht says "The iPod could not be restores because it is busy".
I've tried toformat the iPod using Disk Utility too but i get an error:
Disk Erase failed with the error:
POSIX reports: The operation couldn’t be completed. Cannot allocate memory
The oddest thing is that under disk utility my iPod drive is showing up as a 2TB drive:
All I'm realy trying to do is restore the iPod so I can try to recover some of the tracks using Disk Drill.  Can anybody help?

See if you can find a window based PC and try to do a Restore there.

Similar Messages

  • Can't restore iPod classic.

    I have an iPod classic serial number is not working for the support unfortunately. My iPod has frozen and apparently needs to be restored but unfortunately my iTunes won't recognise the iPod. I have updated to the new iTunes any help would be appreciated.

    Hi Willldn123,
    Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having restoring your iPod classic:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363?viewlocale=en_US
    Cheers,
    - Judy

  • Can't restore iPod Classic - Error 1439

    I tried plugging in my iPod one day to put new songs on my iPod, but it was freezing my computer and I had to restart my computer. When I restarted my computer, suddenly my iPod was reading 'Plug to computer to restore'. Which is strange itself, because my iPod was fine prior to me plugging it in to the computer. So that's what I did, but my iTunes was having trouble restoring my iPod, and it wouldn't work. So I decided to try it on my laptop (I have iTunes on it too), but now I'm getting the 'Cannot restore, error 1439'. I've tried unplugging and replugging. I've tried rebooting computer. I've tried it on different computers. I've tried changing the port. I've updated iTunes to iTunes 9. I've tried every resolution that iTunes gave in support. Nothing seems to work.
    Does anyone have any idea what I can do to get it to restore? If not, anyone know another way I can restore my iPod without iTunes use?
    PS. I have a Windows XP

    Here's the Apple Support doc for that error:
    http://support.apple.com/kb/ts1372
    Which at a guess suggests it a communnication issue. I'm pretty sure there will be a new build of iTunes out on Monday which might help if the problems originate with the particular build of iTunes (although it works fine for me). It would be worth trying to check out your device on a friend's computer who is not having problems to try to exclude either the iPod, the cable, or the PC as the most likely source of trouble.
    *iPod Diagnostics*
    You might also want to run some diagnostics on the iPod just to make sure the problems don't originate there. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
    Retracts: 889
    Reallocs: 12
    Pending Sectors: 0
    PowerOn Hours: 2202
    Start/Stops: 894
    Temp: Current 24c
    Temp: Min 10c
    Temp: Max 50c
    Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
    With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
    Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
    *Reallocated Sectors Count*
    Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
    *Pending sector count*
    Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
    Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
    tt2

  • I have an old iPod classic that iTunes cannot find, I can't even restore it!?

    I have an old iPod Classic that iTunes cannot "find" even though it shows it. I can't even restore it. Works fine except can't synch with iTunes to add new music!?

    We (Appple techs) tried disk mode and that didn't work. At times the iPod would even "show" itself in iTunes and iTunes would say it was synching but when you looked at the iPod you could tell it wasn't ( it just said do not disconnect) and after 10 to 40 minutes later iTunes would say can't find iPod. We would then have to force quit iTunes because it was hung up and then just disconnect the iPod. The iPod works fine with headphones or a docking station, just can't add (or subtract) anything to it. It completely mystified all the techs in the store and all "senior" advisors on the phone- and that was about 4.5 hours getting tossed to one "expert" or another! Ah well, indeed stranger than life.

  • How can I transfer music from my ipod classic 60GB to my iPhone 4 music library, just by song or whole CD that I have bought? Help needed!

    How can I transfer music from my ipod classic 60GB to my iPhone 4 music library, just by song or whole CD that I have bought? Help needed!

    load the current version of I tunes on the laptop and sync the pod.  Then sync the phone - you can select all or as much of the music you want to.
    Also - if the music on the pod was purchased from the itune store in the first place, you should be able to redownload it to the phone for free, as long as you are using the same apple id that it was bought with.

  • My "iPod Classic (60GB) Click Wheel" is not being recognised in iTunes although the iPod shows up in 'my computer'.

    My iPod Classic (60GB) Clickwheel is not being recognised in iTunes although the iPod shows in 'My Computer'.  The problem started with an error message in iTunes saying "Could not complete sync as devise may have become corrupt" and suggested I restore the iPod to factory settings which I have done several times.  I've carried out an error check in the iPod properties.  I've completely removed iTunes and all related software components in the correct order and reinstalled version 10.5.3. I have been through the 5 R's numerous times but still the iPod is not being recognised in iTunes. I have Windows XP, I'm tearing my hair out now so any help or suggestions would be great

    Try and force iPod into Recovery Mode:
    1. Turn off iPad
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPod
    Note: You need to be patient and repeat the above many times to recover your iPad

  • I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod.  Any suggestions?

    I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod.  I have looked in songs, artists, audiobooks, podcasts, etc., etc. with no luck.  Any suggestions?

    Hi mole02,
    Welcome to the Support Communities!  If you had issues with your movie rental, you can report it to the iTunes Store.  These folks can look at your billing account with you.
    Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
    http://support.apple.com/en-us/HT204084
    Learn how you can request help with an item purchased within the last 90 days.
    To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
    Visit reportaproblem.apple.com in your browser.
    When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
    Find the item you're having a problem with, then click Report a Problem next to it.
    From the Choose Problem menu, choose the issue you're having.
    Follow the onscreen instructions. You might be asked to describe the problem in a text field.
    Click Submit, and we'll review your problem.
    If you use Family Sharing and you have a problem with a shared item, ask the family member who initiated the purchase to report the problem using the steps above.
    I hope this information helps ....
    - Judy

  • In my ipod classic 60gb fifth generation: it doesn't work anymore music

    please anybody can help me!
    I've got an IPOD Classic 60gb 5th generation (year 2006)
    my radio support still working but i can't hear music anymore!
    why?

    Reset the iPod
    After charging till full charge, at least 2 hours (preferably 4 hours)
    Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
    Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
    Then release the buttons
    Select your preferred language.
    Here is the Apple support Article on the 5Rs
    http://www.apple.com/support/ipod/five_rs/classic/
    Have a nice day!

  • Can't Restore iPod 3G

    After transferring some songs to the iPod I noticed that it was making a clicking sound as if the drive was spinning up and trying to engage but not able to (clicking) then spinning back up again and clicking and repeating indefinitely. I could not restore via iTunes. Got a message saying:
    "iPod could not be restored. Unknow error (1429)."
    Even the Disk Utility could not recognize the drive.
    Any ideas?

    From all the experience I received from this forum, I believe that the Apple's geniuses would not do anything other than to Restore the iPod back to the factory setting. If they can't get the iPod mounted with their computer, then they will describe it as a hard drive problem.
    The iPod with folder with exclamation icon = the iPod OS get corrupted and not able to boot up the iPod
    The Sad iPod icon = some problem with the hard drive, likely the head of the hard drive get stuck at the certain point or some bad sectors on the HD. It can be solved as the ordinary HD, the key is to get the iPod mounted and allow you to do the format (not Restore).
    For further info, you can have a read the following, and click the links below, which would give you more understanding
    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • How can I reset ipod classic when error message 439 shows?

    how can I reset Ipod classic when error message 439 shows?

    The easiest solution and apparently the only approved solution via Apple (although a pain if you haven't backed up your device) to restore the phone if you can't figure out the passcode. It will erase everything but if you have a fairly recent backup then you will be fine...you may only lose anything that was added after the last backup. You can also try searching the Apple Support pages and forum to see if there is another solution. Ultimately, it's a plus to a certain degree that there is no easy way to change the passcode....if someone "found" it and wanted to try to get in to it....but it's a pain when it's a situation like yours.
    .https://discussions.apple.com/thread/3750135?start=0&tstart=0
    http://support.apple.com/kb/HT4113#
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf pg 165

  • HT201252 can not restore ipod it is in disabled gets to the the middle of restore and some cod 9006 come up -

    can not restore iPOD it is in disabled ,some cod 9006
    need help

    Check your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.

  • Can not restore ipod touch. About 167MB of 346,8MB get loaded than download stops, a few minutes later:  ERROR 3259

    Can not restore ipod touch. About 167MB of 346,8MB get loaded than download stops, a few minutes later:  ERROR 3259! ( High Speed Internet Connection 16000kBits/sec)

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • Can i syncronise Ipod classic & Ipad by using same Itune on same computer

    can I syncronise Ipod classic & Ipad to same Itune by using same PC

    jambhe wrote:
    can I syncronise Ipod classic & Ipad to same Itune by using same PC
    You can sync as many ipods/ipads/iphones as you like to the some library/computer.

  • Can i format ipod classic with NTFS file system on win7?

    can i format ipod classic with NTFS file system on win7?

    Not if you want to have an iPod as opposed to an ordinary external drive.
    (60693)

  • Where can I find IPod classic games

    Where can I find IPod Classic games?

    Kmae12 wrote:
    i mean it really makes me wanna take back my ipod classic...its just not as great as i expected it to be...i heard other brands are just as good if not better...245.00$ for an ipod...that isnt that great seems a little...unneccesary.
    Since it's not that good and there are other brands that are just as good and bettter, I suggest you do return it.

Maybe you are looking for