Can't restore iPod (Unknown Error {1419}) ????

help!!
it wont restore it and i don't know why
i dont get whats happened to it.
help anyone??

Hi Lewis!
See if this article helps with your error message:
Error 1415, 1417, 1418 or 1428: Cannot restore or update iPod in iTunes 7 or later
-Kylene

Similar Messages

  • Can't restore ipod -48 error message

    trying to restore ipod from mar to window XP and get a message.It said,There was a problem downloading the Ipod software for ipod "ipod". An unknown error occurred(-48) Make sure your network settings are correct and your network connection is active, or try again later. We have tryed to restore is several times and get the same message every time.

    I FOUND OUT HOW TO FIX IT:
    1) You need to make sure you back up your library so you can maintain your ID3 tags, ratings, and library settings. So follow the instructions located at: http://www.kadavy.net/blog/archive/2005/08/transferyouri.php
    2) Uninstall iTunes completely
    - After uninstalling, make sure that the following directories are erased:
    C:\Documents and Settings\All Users\Application Data\Apple
    C:\Documents and Settings\All Users\Application Data\Apple Computer
    C:\Documents and Settings\All Users\Documents\My Music\iTunes
    C:\Documents and Settings\YOURUSERNAME\Application Data\Apple
    C:\Documents and Settings\YOURUSERNAME\Application Data\Apple Computer
    C:\Documents and Settings\YOURUSERNAME\My Documents\My Music\iTunes
    C:\Program Files\iTunes
    - this will ensure that all the previously installed versions of iPod firmware updates are erased.
    3) One other thing that I did, which I don't know if it helped. Was cleared my registry from previous iTunes installations, by
    a. clicking start....run
    b. typing 'regedit'
    c. searching for strings that had "iTunes" in them and removing the ones under the folder "SOFTWARE" and NOT ANY OTHERS.
    ~be advised that the registry is very crucial to Windows interface and I am not liable for any damage done due to ignorance or neglect during this step
    4) Empty Recycling Bin to get rid of everything
    5) Re-install the latest versions of iTunes available at www.apple.com
    6) Click File-->Import and then selecting your exported Library File (XML)
    this will re-import all your settings and album ratings and ID3 tags
    7) THEN VAIOLA! This fixed my error -48

  • Can't update iPod, Unknown error occured????????

    "The iPod cannot be updated. An unknown error occured (-48)" comes up when I try to update my iPod. What does this mean? How can I fix it?

    I figured it out!!! I just took iTunes off and reloaded it and now I don't get that problem anymore!

  • TS1372 can't restore ipod shuffle error 1442

    how xan i restart my ipod shuffle with unknown error occured 1442?

    I FOUND OUT HOW TO FIX IT:
    1) You need to make sure you back up your library so you can maintain your ID3 tags, ratings, and library settings. So follow the instructions located at: http://www.kadavy.net/blog/archive/2005/08/transferyouri.php
    2) Uninstall iTunes completely
    - After uninstalling, make sure that the following directories are erased:
    C:\Documents and Settings\All Users\Application Data\Apple
    C:\Documents and Settings\All Users\Application Data\Apple Computer
    C:\Documents and Settings\All Users\Documents\My Music\iTunes
    C:\Documents and Settings\YOURUSERNAME\Application Data\Apple
    C:\Documents and Settings\YOURUSERNAME\Application Data\Apple Computer
    C:\Documents and Settings\YOURUSERNAME\My Documents\My Music\iTunes
    C:\Program Files\iTunes
    - this will ensure that all the previously installed versions of iPod firmware updates are erased.
    3) One other thing that I did, which I don't know if it helped. Was cleared my registry from previous iTunes installations, by
    a. clicking start....run
    b. typing 'regedit'
    c. searching for strings that had "iTunes" in them and removing the ones under the folder "SOFTWARE" and NOT ANY OTHERS.
    ~be advised that the registry is very crucial to Windows interface and I am not liable for any damage done due to ignorance or neglect during this step
    4) Empty Recycling Bin to get rid of everything
    5) Re-install the latest versions of iTunes available at www.apple.com
    6) Click File-->Import and then selecting your exported Library File (XML)
    this will re-import all your settings and album ratings and ID3 tags
    7) THEN VAIOLA! This fixed my error -48

  • HT201263 What does can not restore iphone unknown error occured (3005) mean? is it dead?

    I have an Iphone 3.  Yesterday it was working fine then Itunes said it had an update.  The update was unsucsessful and it said the phone needed to be restored.  I went through the restore steps and recieved an error.  Any suggestions?

    From this support document http://support.apple.com/kb/TS3694
    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443. 
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.
    Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).
    Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again.
    Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".
    Error 3004: If you are using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command at the command line: dscacheutil -flushcache

  • Can't restore iPod Classic - Error 1439

    I tried plugging in my iPod one day to put new songs on my iPod, but it was freezing my computer and I had to restart my computer. When I restarted my computer, suddenly my iPod was reading 'Plug to computer to restore'. Which is strange itself, because my iPod was fine prior to me plugging it in to the computer. So that's what I did, but my iTunes was having trouble restoring my iPod, and it wouldn't work. So I decided to try it on my laptop (I have iTunes on it too), but now I'm getting the 'Cannot restore, error 1439'. I've tried unplugging and replugging. I've tried rebooting computer. I've tried it on different computers. I've tried changing the port. I've updated iTunes to iTunes 9. I've tried every resolution that iTunes gave in support. Nothing seems to work.
    Does anyone have any idea what I can do to get it to restore? If not, anyone know another way I can restore my iPod without iTunes use?
    PS. I have a Windows XP

    Here's the Apple Support doc for that error:
    http://support.apple.com/kb/ts1372
    Which at a guess suggests it a communnication issue. I'm pretty sure there will be a new build of iTunes out on Monday which might help if the problems originate with the particular build of iTunes (although it works fine for me). It would be worth trying to check out your device on a friend's computer who is not having problems to try to exclude either the iPod, the cable, or the PC as the most likely source of trouble.
    *iPod Diagnostics*
    You might also want to run some diagnostics on the iPod just to make sure the problems don't originate there. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
    Retracts: 889
    Reallocs: 12
    Pending Sectors: 0
    PowerOn Hours: 2202
    Start/Stops: 894
    Temp: Current 24c
    Temp: Min 10c
    Temp: Max 50c
    Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
    With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
    Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
    *Reallocated Sectors Count*
    Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
    *Pending sector count*
    Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
    Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
    tt2

  • Can not restore iPod touch -error #1604

    So here is the situation:
    I have a 32GB iPod 2G and two days ago I tried to upgrade the software to 3.1 and because the backup was taking so long I let it run overnight. Yesterday morning I noticed an error showing (can't remember what it said exactly) saying the update failed.
    Ever since my iPod is only telling me to connect it to iTunes which is telling me that I have to restore my iPod but trying so always fails and iTunes tels me that error #1604 occured (all the time!!)
    I already tried every last advice I found here http://support.apple.com/kb/TS1275 including using a different PC ,other cables / ports etc.
    I would be grateful for any help

    I had this exact same problem. I was able to solve it by connecting to one of the USB ports on my Mac instead of using the powered USB hub that I had been using. I notice you say you've tried different ports, have you tried on of the ports directly on your Mac (or PC)?
    Message was edited by: Steve M.

  • Arg:  Can't restore shuffle "unknown Error 1418"

    Can't drag purchased music to iTunes. Troubleshooting says restore shuffle to default, but can't.
    Already authorized, de-authorized, removed CS folder, etc. iTunes is wedged!

    Try the instructions in this article if you haven't already.
    (33599)

  • HT201413 i try to restore i pod and get message 'unable to restore iPod. unknown error hs occurred (1)

    any help??

    Are you running modified software on your phone?  This error seems to be common if the firmware has been modified and you're trying to restore the phone again. 

  • I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)

    I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)
    Mt computer has been freezing up on me lately and I think it messed up my Ipod when it quit right in the middle of downloading and got shut off.

    That's because you jailbroke your phone. You can't get help here.

  • The ipod could not be restored an unknown error occurred (-1)

    i'm having this problem the ipod could not be restored an unknown error occurred (-1). can't up date or restored plz help

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Also see:
    -1 error
    -1 error too

  • The iPod 'iPod' could not be restored.An unknown error occured(9).

    I got my iPTouch 16 GB on Oct.13 and on hooking to XP SP2 PC got it on the iTunes ver 7.4.3.1, was able to download music after charging. iTunes showed that a new software ver 1.1.1 for iPTouch was available(of150MB).Got it downloaded to iTunes but when it started to download to iPTouch, it failed and asked to do resotre. All this happened in just few hours of getting it.
    Since then, even after reinstalling the iTunes, my iPTouch is not going beyond showing the icon of a plug and a CD.Every time iTune is able to detect the iPTouch saying that it has detected an iPod in recovery mode, you must restore it. And on doing so that error of 'The iPod 'iPod' could not be restored.An unknown error occured(9).' comes up and it again asks to restore.
    Though every time iTunes is able to detect an iPTouch, my XP does not show it in 'my computer' as any hooked device or drive.
    May I request Apple and other members on this forum to help me out. It is clearly a software problem.
    Many thanks in advance.
    Jetavya

    Thanks to all members for sharing in. In my case finally, I got a brand new replacement from Apple through their Authorised Service Provider,A-1 Infotech, Mumbai. Since in India, Apple does not have a widespread presence,the service and support I got was amazing.
    In my case though I never came to know whether the problem was of software or hardware, but the simultaneous step I had taken was to call the toll free number of Apple in India and got my problem registered. Since the iPod Touch was under warranty, I got it replaced without much hassels. I advise the same path for other users and if possible get the additional Apple Care Protection Plan for additional one more year.
    Though I have yet to find out how to avail that Protection Plan in India.
    Best wishes,
    Jetavya

  • Iphone 3gs shows activation required, hocked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?

    iphone 3gs shows activation required, hooked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?

    Instructions to get the phone back working temporary.. till there is a real fix.
    1. turn off the phone
    2. fire up iTunes
    3. press and hold the home button, plug in the cable, hold till you get to see the recovery mode
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    5. iTunes will then ask you to choose which previous backup to would like to recover.
    (note: please do not reboot your phone unless necessary, i realize at times after reboot, it goes back to sq1)

  • Iphone could not be restored.an unknown error occurred {1} iam getting this error when iam restoreing the i phone 4s please any one can hlep me

    iphone could not be restored. an unknown error occurred (1). when iam restoring my i phone 4s iam getting this error message, can anyone please help me ....

    That usually indicates a hardware failure. Make an appointment at the genius bar and have them look at it.

  • TS3694 i forgot the password of my  iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..

    i forgot the password of my  iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..

    This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

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