Can't restore my HP Envy Ultrabook CTO 6t-1000

Here's the situation. I have used this laptop for a consulting gig at a company which reimaged it with Win 8 Enterprise using their corporate license. I just got a new laptop for myself and want to give the old one to my son. Thus I need to restore it using a windows license I own (besides I was told that the current license would stop working if the consulting gig ended -- don't know whether this is true of not, but regardless, would prefer to "be legal".)
Of course I have the recovery disks that I made when the system was new (and loaded with Win 7 Home). After backing up my data twice (i'm paranoid), I went to recover. I successfully booted recovery disk #1 from DVD. After a few minutes the screen says....."Contact HP Customer Support. You are not able to resture your system with the media". This screen is labeled at the top "HP Recovery Manager". I repeated the process with the same frustrating result.
I don't understand this. I should be able to recover to original state.
Any suggestions?
Thanks,
Robert

Robert418
For a Downgrade you must delete the Windows 8 Partitions
And set the BIOS F10 Secure Boot disabled and activate Legacy Boot
Or you can install the System with a windows 7 ISO
Download Windows 7 Home Premium SP1 64Bit X17-58997.iso burn it
ISO to USB
http://www.isotousb.com/
For the Key use a Keyfinder
http://www.magicaljellybean.com/keyfinder/
You find the Drivers here
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&docname=c01896810&lc=en&product=527...
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Good Morning @mclloyd
Welcome to the HP Forums!
It is a terrific place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that after updating your drivers and then updating to Windows 8.1 the notebook hangs on startup.
You get the HP logo and then the screen goes blank. You tried the F2 but then got a Blue Screen that advised you to contact HP.
Here is a link that may help with this difficulty.Black or blank screen with blinking cursor after entering Windows password
Here is another link to HP ENVY Sleekbook and Ultrabook Notebook PCs - Stop Error Occurs When Updating From Microsoft Window...that may help.
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You will see that option in the Recovery Manager. To access the recovery manager power on the notebook and immediately start pressing F11 about once every second. You may see a "please wait" on the screen. Be patient and wait for it to load the recovery manager as it may take a few moments. Choose your language and you should then get the choose your option screen.
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During the recovery there is an option to backup your personal files to prevent data loss.
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Install the latest Windows 8.1 Update
If the issue should remain please contact HP support for assistance.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
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Good Luck!
Sparkles1
I work on behalf of HP
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Hi @maryamis ,
I see that you found the work around and it does resolve the issue until you restart your notebook.
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Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Hello AlleCaso,
Please take a look at this document, which provides troubleshooting steps to use Recovery Manager to restore your software and drivers.
Please let me know if this helps resolve your sound issues.
Good luck!
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Edited by: user13055376 on 2010-4-29 上午1:20

yeah, I am sure Tag: TAG20100425T020007 exists
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