Can't restore my IPhone 3GS, AT&T, Locked

Can't restore my IPhone 3GS, AT&T, Locked.  I have already downloaded iOS 6.1.6, but when doing the software update before the restore, the following error message pops up. 
Please advise.  Thank you.  Already talked to Apple Customer Service and they were stumped.

*update* GOOD NEWS, EVERYONE!  Turns out that I was able to restore my phone from a back up, after two days at it!
Unfortunately, the back up was from a year ago!  At this point in time, I'm just glad to have my contacts back, though I feel that now would be be best to make sure I keep backing up my phone to make sure this doesn't happen again o.O

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