Can't restore my ipod touch - unknown error 18 displays....

My daughter's ipod touch wasn't operating correctly - apps wouldn't update, locked up, etc.  I attempted to back up and restore, but it won't let me restore, instead citing "unknown error 18", but it's now locked in a half-restored state and I can't do anything with it.

http://www.windowserrorhelps.com/itunes-error-18-ways-to-fix-itunes-error-18-now
Try placing the iOS device in Recovery Mode and then connect to your computer and restore via iTunes.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Similar Messages

  • Could not restore 1st gen ipod touch unknown error occurred(2003)

    could not restore 1st gen ipod touch unknown error occurred(2003)

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    Also, have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens.  I have followed all the trouble shooting suggestions but nothing works.  Ideas?

    When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens.  I have followed all the trouble shooting suggestions but nothing works.  Ideas?

    Hi msclaude,
    Welcome to the Support Communities!  I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT201263
    If you can't update or restore your iPhone, iPad, or iPod touch
    You can put your iOS device into recovery mode, then restore it using iTunes.
    Use recovery mode
    You might need to use recovery mode to restore your device in these cases:
    iTunes doesn't recognize your device or says it's in recovery mode.
    You see the Apple logo onscreen for several minutes with no progress bar.
    You see the Connect to iTunes screen.
    Learn what to do if you see the progress bar onscreen for several minutes.
    To put your device into recovery mode, follow these steps:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. 
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again. 
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
    Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
    If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
    I hope this information helps ....
    - Judy

  • "iTunes could not connect to iPhone (its a ipod touch) unknown error OxE8000065. Help!

    Ran updates on my MacBook Pro. Then I updated iTunes,  iPod touch was connected at time, came up with unknown error 1602 during restore and now "iTunes could not connect to iPhone (its a ipod touch) unknown error OxE8000065. Help! ipod screen is black (can see it stopped while charging at 2.53). Have tried many of the suggestions found in Apple support and online.

    http://support.apple.com/kb/TS3694#error1602
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • I can't restore my ipod touch

    I can't restore my ipod touch, it says: error 21

    Use the following steps to place your device into recovery mode. If the device is already in recovery mode, you can proceed immediately to step 6.
    Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to iPhone. When you reconnect the USB cable to iPhone, the device should power on.
    Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure the battery has some charge and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
    If necessary, open iTunes. You should see the following "recovery mode" alert:
    Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

  • Ipod touch unknown error ocurred 0xE800000A

    Hi,The following error is coming up on my itunes I  have just updated my ipod touch can anyone help?

    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • I can't restore my ipod touch 3g

    i can't restore my ipod touch because i can't download itunes

    What exactly happens when you try to download and install iTunes?
    You need a computer with iTunes and an internet connection to restore your iPod.
    iTunes: Restoring iOS software

  • HT1212 How can i restor my ipod touch? I forgott my password to...

    How can i restor my ipod touch? I forgott my password to...

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • How can i restore my ipod touch 4g (?) without passcode or itunes

    Hi and thank you for helping as this is urgent.
    I forgot my passcode for my iPod, and guessed it to many times so it got disabled.
    The problem is I don't have iTunes and can't get it on my laptop, but need to restore my device. Right now on the screen it has a photo of a USB cord, an arrow, and the iTunes symbol. So, how can I restore my iPod touch without my passcode or iTunes?
    Thank you SO much.

    Right now you can't without a computer. Once you get to a computer you can restore it using DFU mode.

  • Please how can I restore my ipod touch 2g from a firmware that I own already on my computer and without any time need to download via itunes

    please how can I restore my ipod touch 2g from a firmware that I own already on my computer and without any time need to download via itunes

    You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabilng the prevent iPods,iPhones, and iPads from automatically syncing option.
    Next, authorize the new computer with your iTunes Account.  In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials.
    If possible, either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.  To do this, right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
    http://support.apple.com/kb/ht1766
    Now onto synced content such as music, videos, photos, etc.  For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases.  For all other nonpurchased iTunes content, see this older post from another forum member Zevoneer covering different software availbable to assist you with this task.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier.  Here is more on backing up and restoring your iPod.
    http://support.apple.com/kb/ht1414
    B-rock

  • I can not restore my Ipod touch keep getting a 1611 code

    Need help ..can not restore my Ipod touch I keep getting a code 1611

    If you are using a Windows based computer, disable a/v software and turn off the Firewall.
    Disable antivirus software
    Turn Windows Firewall on or off

  • I can not restore the ipod touch 4th getting an error 2003

    I tryed to sync my ipod touch 4 Gen. and for some reason I got An ipod has been detected,but it could not be identified properly. please disconnect and reconnect the ipod then try again, I did that 3 times then I got I need to Restore it back factory settings.
    Now I am getting the ipod could not be restored. An unknown error occurred (2003) what should I be doing I did check for updates for the computer got some and then did a restart, still have this problem and I can't use my ipod touch at this point.

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you're using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that doesn't resolve the issue, try the USB issue-resolution steps listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Can't Restore..."Unknown Error"

    Been unable to use my ipod touch 16gb for the past 3 days. It will not restore in iTunes and gives an unknown error 6 after expanding the restore software.
    Took it to the local apple store (twice now) they were able to restore it, but upon trying to load my music she crashed and needed restore again. Apple store suggested the restore file might be corrupted.
    This is on a Windows XP box. How do I make iTunes re-download the restore software fresh?
    I'm very close to returning this unit for exchange/refund (got a few days left on my return policy from theon-line vendor (JR.com)).
    Any help appreciated.
    Mike.

    After no progress getting a more stable ipod touch, I finally convinced my local apple store to exchange it for a new unit (took 3 visits to the uber geek!). The new unit work flawlessly and I imediately noticed the touch screen was way more responsive than the original week 38 unit I had. Been using the new one for ~2 weeks now...no issues at all. No unresponsive letters on the keyboard, no whacky controls being pressed at random.
    However, tonight I just tried to install the latest firmware upgrade 1.1.2 and now it is failing the restore step with an unknown error (6)!! Done several attempts and still no progress...deleted the downloaded update file from my WinXP hard drive (C:\Documents and Settings\MyUsername\Application Data\Apple Computer\iTunes\iPod Software Updates) and am now awaiting the fresh dowload once more.
    When this situation happened on my old unit, the only way I succeeded was to login using a new user account, launch iTune and perform the update. Somehow that worked. Might need to repeat it tonight if the next download won't take.
    Mike.

  • Can not restore my ipod touch 4 !!!!

    I was trying to u upgrade my ipod to ios 5 but when I finised upgrading , I was not able to restore my ipod back.I tried to look up youtube videos and looked of in internet and tried to work it out but nothing worked out. What should I do, can anyone help me with it???

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • HT201210 I cannot restore my Ipod - An unknown error occured (2001).

    I cannot restore my Ipod touch - An unkown error occored (2001)

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.

Maybe you are looking for

  • AS2 with AIR 1.5, code to open a local PDF view

    Does anyone know how to do this. I want to make a simple button that will open a PDF for users to print a file. A button to directly print would be even better. Kyle

  • Two Wireless controllers load balance and failover question

    I have two 4404 controllers and each can take 100 APs. I have 140 APs in total. With the default settings (no master controller, no configuration of Prime, secondary controller on APs), each controller will take 70 APs, right? Then I will need to con

  • [solved]Removing Xfce4

    I initially installed Xfce4, but I have moved to gnome.  Can I uninstall it without messing up my system? Last edited by Gauvenator (2008-05-04 03:50:12)

  • Change a region source url to include P2_TRACTNO

    Hi all, I have an html region in which I am referencing a map. My region source is as follows: <iframe id="mframe" src="http://nwo26.nwo.usace.army.mil:7778/gis/g6imxgsc.navmaponly.map?p_unique_id=J-920&map=garr&p_layers=garr_tracts&p_layer=garr_trac

  • Serialization and compression

    i have 3 big HashMap in a class. i want to serialize/deserialize this class using Externization and compression. if any one have good example to share.