Can't restore my system on new computer using rescue and recovery

Hi there,
Yesterday I got my Thinkpad Edge stolen from my apartment. I had been keeping backups of my system on external USB HDD using lenovo's rescue and recovery tool. Today I got a new Thinkpad edge and been runing the rescue and recovery tool but I am unable to see my backups. What can I do? How do I recover my info? Please HELP!
Jorge
Solved!
Go to Solution.

How awesome that you took the time to answer and that you knew the answer. THANK YOU! I called lenovo support and they told me that if I didn't see the backups they were gone for good...that I had probably not saved them properly in the first place. I went to 2 computer technicians who were charging me as much as $400 and weren't sure they could fix the problem. The key thing in your answer, was "click on the checkbox that lets you see all your backups"...I had missed that before.
So now I'm finished running a full system restore. However, now when I power up my machine it tells me that the operating system is missing. Is there anyway to fix that? My previous machine was a thinkpad edge 14, this one is a thinkpad edge e420...is that why is not recognizing the operating system? In the meantime, I'm again running the rescue and recovery software from a CD to copy the files in the restored local hard drive to an external location...hope that made sense.

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How to restore backed up files after I used Rescue and Recovery

Hi there lenovo community,
so I'm struggling to find a solution on how to open these files right here:
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First of all, the program I used to back up my hard drive was the Rescue and Recovery that my lenovo desktop came with. I used an external hard drive (WD My Passport, specifically) to back up my old hard drive. The problem that I'm facing right now is how I can open these files, they seem to be not working with any of the option programs the "open with" thingy offers me. If anyone knows an easy solution for this please please respond to me immediately.. I would really really appreciate it. I have important documents there.
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How to restore Thinkpad T43 or R52 using rescue and recovery CD's

The genuine IBM Recovery CD Set will re-install your ThinkPad T43 or R52 (listed types only) with the original pre-load factory software, including Windows XP Professional with a legal, valid license, and all the original IBM Drivers and applications.
1. Set your Laptop to Boot From the CDROM Drive.
IT MAY ALREADY BE set to boot from CD if a bootable disc is in the drive so try and see if it does first with the disc labed 'rescue and recovery'. If it does then just skip to step 2. If it does not then you will have to enter the computers BIOS setup to tell it to.
NOTE: When in the BIOS SETUP DONT CHANGE ANYTHING ELSE if you are not absolutely sure what you are changing.
ACCESSING THE BIOS:
During startup at the first screen (says "IBM Thinkpad") press F12 then F1 to enter the bios setup program.
Use keys to navigate to 'startup' then to 'boot'. Press enter and following instructions in the right hand panel move the items to make your CD or DVD drive (Atapi CD0) AHEAD of your main hard drive (IDE HDD0). It doesn't matter if 'legacy floppy or USB are ahead of either of them if they are not connected. PRESS F-10 TO SAVE AND EXIT the bios setup program.
2.Restart the computer with the first disc i.e. Rescue and Recovery CD already in the drive. The recovery program will come up. A smaller window will come up.
3.Follow the on screen prompts.
Choose to restore to Factory Specifications to Install OS, Applications and Drivers
At some point it may ask if there is a supplemental disk. This is the one that says 'Lenovo'.
4.Follow on screen prompts (i.e. insert disk 1)
5.The prompts will continue to ask for the discs in numbered order.
6. Follow the instructions on the screen to restore laptop to factory settings
7. Do not boot directly to the hard drive until the entire recovery process is complete i.e until you have used all the recovery cds for the set.
8. During the recovery process the computer will reboot multiple times. Do not do anything to interrupt the process unless you are asked to insert any specific disk.
AT THE END:
Promps may ask for the supplemental disc again, follow the on screen prompts.
Computer will restart, you may see the original recovery screen. BE PATIENT, The files still have to expand. You may not see any prompts for a couple of minutes.
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
Afterwards computer will restart multiple times as it continues to load windows, programs and drivers. Follow all the on screen prompts until it is done.
Once everything is done go to microsoft (All Programs > Windows update) and load all new service packs and updates.
Partially taken from the internet and written for a customer. Tried and tested. PLEASE ADD TO KNOWLEDGEBASE.
NOTE: instructions may also be valid for other Model Thinkpads.

NNNNN wrote:
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
IIRC this was the normal recovery/restore procedure for older ThinkPads. First the recovery image is installed, then the machine reboots to Rescue and Recovery to use that image to restore the rest of the hard drive. User input is required at that point to select restore.
Newer machines combine both operations.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Can't burn recovery disc.. using Rescue and Recovery

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amitie92 wrote:
so i tried to make product recovery discs, but it gives me error that process is failed. (Cannot go back to the factory setting right now...)
How can I get the recovery discs??
When I had problems creating recovery media for my T60p I called Lenovo to ask for assistance. After giving the CSR a description of the errors I was encountering and what I tried to do about them, he decided it would be easier for both of us if Lenovo sent me a set of media. YMMV.
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Few days ago I recovered Windows original settings. However, after making some error installing my personal programs I wanted to start all over and then the RnR asked for password! I gave the single password I'm using but it wouldn't let me.
I remember seeing a windows while installing all the devices asking to enter a password, but I didn't manage to come to the computer before it restarted.
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can you restore to factory settings you shouldn't need a PW to do that normally when R&R has a set password it will stay on the PW prompt page until the PW is entered I don't believe you can recover the PW not that I know of anyway . & forum rules don't allow post about getting around security measures so I couldn't post it if I knew
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Lenovo rescue and recovery will not run a new backup

Tried several times to make a new backup using "rescue and recovery" (i've done this regularly over the years) .. But "rescue and recovery" freezes and then shuts the computer down. This has happened at least 4 times so far.
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1. What are the current and previous versions of R&R? When it was upgraded?
2. Did you have the such issue with previous R&R version?
3. Did you try to uninstall previous version and install the new one? Or reinstall the current version? How current vesrsion is upgraded from the previous one - manually or using System Update?
4. Was your OS version upgraded from previous one? I mean as an example XP -> W7
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Rescue and Recovery, restoring files from a vista system to a new Windows 7 system.

I had been using rescue and recovery to back up the system on my Thinkpad X300, up until a few months ago. The OS was vista, and I have since upgraded to Windows 7. Yesterday, my laptop was stolen, and have lost a good amount of important data. Before I go shelling out $$$ for a new thinkpad, My question is, will I be able to use Rescue and Recovery on a Windows 7 system for files that were backed up on a system running vista?

mottowa2, welcome to the forum,
sorry to hear your ThinkPad was stolen, not a nice thing to happen
I think the important factor is how / where you have saved your R&R backups. I'm guessing you copied them to other media?
On the download site for R&R v.4.3, which is only compatible with W7, it states;
If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
To archive your backups, complete the following procedure:
From the Rescue and Recovery main screen, click Backup, and then select Copy backups from hard drive from the drop-down list.
Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
Click OK to continue
2. You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
Note: You will be prompted to make the external media bootable at the beginning of the process.
I believe, and sincerely hope, that all may not be lost.
Let us know
Andy ______________________________________
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How to access another computer's backups with Rescue and Recovery

Hi all,
I'm in the middle of a disaster. It is a long story, but basically, here is what I need to do now:
My laptop was backing up to my NAS using Rescue and Recovery (R+R). I no longer have that laptop. How can I access those backups and retrieve files using another Lenovo PC now?
Here's what I've tried on the Lenovo PC to access the laptop's backups:
When I open Windows Explorer and go directly to the NAS, I can see the RRBackups folder and the directory structure, but all the files are like Data0, Data1, etc. So can't restore those.
When I open R+R on my PC and try to restore individual files from Network, nothing shows, as if there are no backups on the NAS.
When I press F11 and boot into R+R, I can see the Scheduled Backups on my NAS, but when I click on them to access individual files, they appear empty.
Thanks for your help.

bighill89, welcome to the forum,
do you know which version of R&R was installed on the ThinkPad and did you by any chance create a cd?
If there are version differences between the two systems there may be problems recovering data out of the backups, using a rescue cd may help. The only doubts I have here is whether or not the correct network driver will be present on the cd allowing you to access the NAS.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Restore from Rescue and Recovery 4.1 FAILED

The machine is a Thinkpad T43 running XP. Rescue and Recovery 4.1 backing up to a network share.
Last night, while using nCleaner, I accidentally wiped 30% of my C: partition (I have two: C and D). Since I run a full weekly backup to a network share using Rescue and Recovery 4.1 (RR4.1), I used RR4.1 to do a full restore (via the "simple" interface), however it not only didn't work, it made things worse!
It seems that while R&R 4.1 recovered the programs that had gotten wiped out on the C partition, it deleted almost everything in the C:\Documents and Settings folder (profile information, settings, Thunderbird mail, etc). It also cleaned out my entire D partition!
R&R 4.1 seems to be gone now, BTW (or it's hidden somewhere and I can't find it).
I'm thinking of installing version 4.2 + the patch and trying to restore again. Any idea what I can try at this point?
Thanks in advance.

Hi Bob,
which version of client security do you have?
From Lenovo site: "Rescue and Recovery 4.1 is only compatible with Client Security Solution 8.0 or later."
or
have you tried uninstalling 4.0 and then 4.1 new?
Regards
Andy
Andy ______________________________________
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Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Problem with the "lenovo Rescue And Recovery" system. (lenovo 3000 N500).

hi!
yesterday i ran Kaspersky virus scan tool and it detect file named "tvtfilter.sys" as suspicious file and thefore delet it.
today when i was restart my laptop, i got error message on startup that say:
Microsoft Visual C++ Runtime Library Runtime Error! "C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe" abnormal program termination.
after some google search i've understand that "tvtfilter.sys" was critical file of "Rescue And Recovery" system.
so, any one with "Rescue And Recovery" running on his laptop can upload for me this file?
it's located in "C:\WINDOWS\SYSTEM32\DIRVERS\" and it's name is "tvtfilter.sys"
thank you!
BTW, ive tried to re-install it but it wont let me because of some error message

Hi eitrnel,
Just a thought: give a try to un-intsall the Rescue and Recovery from the Control Panel first before re-installing it.
Cleo
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X220 factory restore issue with Rescue and Recovery

I have X220 which I enjoyed very much for the last one year. Warranty is just expired and unfortunately the system starts act crazy. I decided to reformat and go back to factory setting stage by using Rescue and Recovery. I could get to the Full Restore and could click full factory restore. The system ask me to restart but instead reformat the HD, the previous OS kicks in and reboot as previous setting. Please help!!!

Are you sure Q: partition is absolutely empty? Normally .WIM files on partition Q: are stored in hidden directory FactoryRecovery.
Check out Lenovo Factory Recovery Discs within Control Panel for creating factory image media.
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I have a new lap top using windows8 I have not been able to transfer my music from my old computer. It is still on my I pod. how can I restore it to the new lap top

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http://support.apple.com/kb/ht4527
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Can't restore my system on new computer using rescue and recovery

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