Can't restore nor can I turn off my iPod
HELP!
My iPod is connected since last night to my laptop and I keep getting an error saying could not be restore 0xE800006B. Also it is impossible to turn off my iPod so I have to leave it connected to my laptop so that I don't drain the battery.
My iPod is stuck in aloop trying to restore but after 24 hr only have reached less then half the progress bar.
Please I need a solution, my iPod is what keeps me organisez
HELP!
Mine is doing the same thing! I just tried to turn it off and now I'm stuck with the loading wheel!! I can't do anything! Even when I plug it into the computer, itunes won't even recognize it. It says almost the same error but it has a 5 at the end insted of a B: 0xE8000065
I don't know what to do.
Similar Messages
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I can´t turn off my iPod
Please help me, I can´t turn off my iPod by cliking the play/pause.
Welcome to Apple Discussions!
You need to reset your iPod by holding down Menu and Select for 6-10 seconds...
Resetting iPod
It may take several attempts.
After the iPod resets, wait about a minute. Now try turning if off.
btabz -
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First make sure your headphones are plugged all the way in, meaning no silver from the headphones plug can still be seen.
If that's not the issue, try a hard reset of the Nano. To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
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That symptom is covered here:
iPod touch: Hardware troubleshooting -
suddenly I can't turn off my ippod and it's new. I tried resetting and even restored it. Only can be turned of if connected to the computer.Can somebody help?
Thanks
Rudysounds like it needs a full reset.
i've seen this where the nano hangs ok 'OK TO DISCONNECT' too.
toggle the LOCK key (on top) to ON and then back to OFF again.
then hold down the middle button (in the middle of the click wheel) whilst also pressing the top MENU button.
hold for approx 5-10 seconds and a small APPLE logo should appear, thus reseting the ipod.
NOTE: This will not cause loss to any music files.
SOURCE: http://docs.info.apple.com/article.html?artnum=61705
Cheers,
Phil
PowerMac G5Dual Mac OS X (10.4.5) 2GHz DC, 1GBDDR2 -
How can i turn off my ipod?
ipod had turned off before, but now cannot turn it off. It continues to stay on. I've tried to use hold switch to see if that helps, but ipod still won't turn off, and it uses up my battery. Holding play/pause button on the click wheel doesn't seem to work anymore. Does anyone have an idea how I can turn off the ipod?
Try holding the MENU and SELECT (center) buttons until you see the Apple logo to reset it.
Then see if it will turn off.
Cheers!
-Bryan -
Can't turn off my ipod, just keeps spinning and clicking
I have a 40GB click wheel ipod, about 1 year old. I just tried to update my playlist, but my computer couldn't recognise the ipod. I tried to reset it, but now all it says is "Disk mode, OK to disconnect", but the little hard drive keeps spinning and clicking and I can't turn it off. It doesn't matter if it is connected or not to the computer. Any help please? Thank you.
Mary PS,
I had the same problem with my iPod, sad iPod icon/www.apple/support/ipod, and I tried many times to reset/restore, but nothing would work and the enitre time I could hear the hard drive cycling.....and I figured well hit it with a ball peen hammer cause it is going back to apple regardless....sure enough "whumped" it into the palm of my hand and I was able to reset/restore it......This can't be the answer, can it? Is there physical damage and that is why the hard drive was "cycling"? What does Apple recommend that I do?
thanks
Tim -
Apple? Are you monitoring this? We can't turn off our iPod Nanos.
I am reading from a few people, that all of a sudden, they can't shut off. Mine is 7 months old, and today I have this problem.
What is the resolution? Do I need to send this back to Apple?I was going to post a request for help, but it looks like this is a known problem which Apple has not yet solved. So I'll just post a "me too".
Me too.
My nano (white 4gb model, ordered on 9/8/05 so it would be one of the very first batch out of the factory) will not turn off, not matter how long I hold down the play/pause button. It frequently pops up the "Firewire connection not supported" message, which will usually go away after pressing the select button a few times. Sometimes it will not reset, but usually will after 3 or 4 attempts.
I have done the 5Rs on my usual computer, tried restoring and then setting it up on a different computer, got it into diagnostic mode and run all the tests -- I think I've exhausted all the DIY avenues.
It sounds like a bug to me, but since Apple haven't come out with a software/firmware fix, I guess I will have to send it in for repair/replacement.
Elizabeth -
How can i turn off my ipod when it's frozen?
I was about to get on facebook and it froze. Its been 40 mins since its been frozen. What do I do?
- Try:
iOS: Not responding or does not turn on
- If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the article again.
- If still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order. -
Help!! can't turn off 20GB iPod
I've just recharged by iPod and have held down the pause/play key for 6seconds and it won't turn off. I've had the iPod for a year!!
Which iPod do you actually have?
You are posting in the 5G, you say it's a 20GB iPod and you've had it for a year.
http://docs.info.apple.com/article.html?artnum=61688
If it's teh iPod 5G video, press and release Pause, then wait ~30 seconds and press and hold Pause. -
Help, I can't turn off the Ipod
Since I installed 1.1.3, I have to either leave the Iphone on the charger or leave the Ipod playing. If the phone is idle and goes to sleep, the apple logo keeps flashing and the phone is useless. I plug it back to the charger and it's fine until the next time I forget to leave the Ipod on. This is frustrating because I have to carry the charger everywhere. Any ideas??????
It's time to call U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466).
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I have configured an iPod touch using the Apple configurator. The iPod is set in supervisor mode and I have configured it to start one of our own apps. It works ok. But I can't turn off the iPod holding the on/off button as usual. I dont get the turn off slider. I can only turn the display off by clicking on the on/off button.
I want to be able to turn it off completely to save battery.
/PerI wouldn't suggest going to get it yourself. You could find yourself in a situation you cannot get out of and could get hurt. Second, as stated before, it is more for misplaced or lost devices, not stolen devices. Many police agencies do not feel they have probable cause, just from your statement on a map location to justify attempts to recover the device. There have been many posts from others who have had devices stolen where the police will not confront someone based on that map location. I understand you are impacted by the theft, but this is what we have insurance for. To protect your content, from now on I suggest you put a passcode on the device. I hope you have changed all of the passwords for accounts you had on the device, since all of your content and data was accessible to the thief.
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How can I turn off "find my ipad" to restore to factory settings if screen is not working?
How can I turn off "Find My iPad" to restore to factory settings if screen is not working? I can't get access to the apps on my mini pad. I can see the device when I'm in iTunes.
Try resetting the iPad by holding the home and power keys down until the Apple logo appears.
Barry -
i can't turn off find my ihone, always show "there was a problem when canceling the registration of this iphone with icloud" please help me. i can't restore my iphone before turn off find my iphone
If you are the original owner of the phone and know the Apple ID and password that were used to activate it originally, and if you have an existing backup to restore from, you can force it into recovery mode (which will completely erase it) and restore it as explained here: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. When you do you will encounter activation lock, and will have to provide the ID and password used to activate it originally in order to activate it again. If you can't, you won't be able to activate and use it.
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i need to restore my daughter's iPhone because she forgot her password, but it says I can't manually restore backup until I turn off find my iphone on her phone
Forgot or Wrong Passcode
http://support.apple.com/kb/HT1212
Forgot Passcode use recovery mode to restore
http://support.apple.com/kb/HT1808
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