Can't restore replacement iphone software is too old?

I had an iphone 3gs & it was damaged so I replaced it with a refurbished one I purchased on ebay which is actually a 3g.  When I tried to restore the phone it said the software was too old that I would have to set it up as a new phone first.  I did that & I can't figure out how to restore the phone to my last back up.  When I go to restore the phone it sets it back to factory settings which then of course won't take the back up.  I tried restoring it and set it up as a new phone on a different computer and then plugged it into my laptop where my backup is saved and I can't get it to restore to that back up.  My only option seems to be to restore again to factory settings.  Any idea on how to get my data on to the new phone?  Thanks!

You cannot.  Apple does not allow for restoring a backup from any version to any older version.  There is no logical reason why you would want to do this anyways as it could create unresolvable issues or instability in the device.
Simply set up the new device and sync your content.

Similar Messages

  • New iphone 5 that won't restore as the software is too old on it

    Hi guys,
    I've just got a new iphone 5 which im trying to restore from my old iphone 4, but when i try to do this it says i cant because the software on my iphone 5 is too old.
    Do i start the iphone 5 as a new phone and then restore it (if i can do that). or is there another way?
    Can anyone help me please?
    Sammie

    i already did that, this is the message i got in both iphones i have the same version (6.1.3)

  • Can't restore 3G - "iPhone software update server could not be contacted"

    my phone was stolen and subsequently returned to me. an incorrect passcode was inserted on numerous occassions by the thief and this action has subsequently blocked my phone.
    it no longer accepts my original passcode.
    i've managed to get the phone in to recovery mode but when i try and restore it, i get a message saying: "The iPhone software update server could not be contacted. The network connection timed out."
    i proceeded to installed the latest version of iTunes; and turned off my firewall. i also rebooted the computer - to no avail.
    Please help!

    yeah, i've done that too. i'm getting a message that says "coreFoundation.dll was not found" so i'm downloading it right now...
    hope that works - fingers crossed!
    thanks for your help!

  • My new iPhone software is "too old" to backup from iTunes

    Hi.  I recently purchased an iPhone 5.  I backed up my iPhone 4 on iTunes, then plugged in my iPhone 5 to restore from the backup.  I got an error message saying the software on the iphone is "too old".  It said I have to install the iphone as a new device and install the latest version of the software.  That's fine, but how do I then use the backup from my iPhone 4, because iTunes thinks the iPhone 5 is a new device and automatically backs it up every time I plug it it.  I'm not very tech savvy so I'm hoping there's an easy solution to this problem!
    I need help

    hey sharis28,
    for each iphone or other ios device is a back up created in itunes.
    you can connect your iphone 5 to your wi-fi router (settings > wi-fi), than you can update ios software in your settings (settings > general > software update).
    or you can restore your device via itunes than is the newest ios software installed.
    article for back ups:
    http://support.apple.com/kb/HT1766?viewlocale=en_US
    article for restoring devices:
    http://support.apple.com/kb/HT1414?viewlocale=en_US
    or
    http://support.apple.com/kb/HT1808?viewlocale=en_US
    hope that helps you

  • How can I restore my data from iCal? I didn't make any backup, but I use  time machine with an external HD. I deleted iCal when I deleted my gmail account. I have tried to restore, but I can only restore the iCal software and not the data.

    How can I restore my data from iCal? I didn't make any backup, but I use  time machine with an external HD. I deleted iCal when I deleted my gmail account. I have tried to restore, but I can only restore the iCal software and not the data.

    So what is your question?
    If you forgot your encryption password:
    Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
    If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.
    The above comes from here:
    http://support.apple.com/kb/HT4946

  • Can you restore an iPhone from a backup that was done from a different iPhone?

    Here's the scenario.  I've been backing up my iPhone 5 on iTunes so there's a backup file there but that iPhone is damaged and might not be recoverable.  If I get a replacement phone, can I still use that backup file to restore the new phone despite the fact that it'll be a different serial number etc. than the phone the backup is based on?  Can I restore an iPhone 4 as well as an iPhone 5 from that same backup file?

    Hi Guchman,
    Yes you can set up a new phone from a backup from another phone as long as the iOS is the same. Here is a support article that should help:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    Cheers,
    GB

  • How can I restore a back up of an old iphone to a new iphone (after I accidentally started a "new" iphone name?

    how can I restore a back up of an old iphone to a new iphone (after I accidentally started a "new" iphone name?

    Unfortunately you do not have direct access to iOS backs in iCloud.
    I am not sure what you mean by:
    It's locked with an enterprise (third party code)
    Do you mean it is a corporate device and managed by Mobile Device Management software?
    If so the IT department can reset the passcode.
    Other than that, there is no third party iOS app that can lock the device at that level unless it is jailbroken and then no one here can help you.

  • How can I restore my iphone 4s to a previous backup I can see in the backup folder?

    Ok, here's a question for the restore/ backup pros. 
    On 1/4/14 I thought I would back up my iPhone 4s because it had been over a year (yeah, I know not a good idea to wait so long) since I had last backed it up (8/13/12, to be exact).  So, when I connected it to my computer, iTunes recommended I update the iTunes software.  So, I did.  Somewhere in the middle of the update I noticed that my iPhone kinda "rebooted" and I saw what a friend of mine referred to as the "restore iPhone" image on it.
    Then, I received an error message from iTunes saying that there was a problem with my iPhone & that I would have to restore it to factory settings.  WTH!!!!
    I went ahead and befored the restore.  Oddly enough, I seemed to get all my data back.  Heck, I even got emails & contacts that I added minutes before I tried to back it up.  I thought I had dodged a bullet & then I started to notice Apps that were missing & other Apps that I had deleted long ago back on the iPhone.
    Then, other anomolies surfaced, like photos missing, contacts missing, & worst of all the App that I used to store some really preceious pictures, photo vault, was also gone (and all my most precious pictures).  Those pics were not in my camera roll any longer as I had moved them to this App.
    Okay, I studied all I could on the net & learned where the backup files are stored on my computer and huh, it looks likes it took a back up right before (during?) the iTunes update that caused all this mess.  The problem is, iTunes doesn't show this backup as one I can select when trying to restore it.
    My Question is, "How can I restore my iPhone to the backup dated 1/4/14 that I can clearly see in the backup folder?"
    Many thanks,  psmcpher

    oops.  typo:  "I went ahead and befored the restore."  should be... I went ahead and performed the restore.

  • My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal  simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphon

    My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal  simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphone without loss my date?
    Thanks

    lbryan1987 wrote:
    I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
    You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
    there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
    Seriously? It's physically broken!

  • My partner was trying to sync my phone to iTunes on our mac but instead restored all his phone details to my phone. It appears that I have lost everythin. I have no backup. How can I restore my iPhone.

    My partner was trying to sync my phone to iTunes on our mac but instead restored all his phone details to my phone. It appears that I have lost everything. I have no backup. How can I restore my iPhone.

    hmm thats kinda odd! how he managed to do that i dont know I thought the backups were locked per phone or phonenubmers serial.  Anyhow IF you have no backup at all then you have lost everything.  There is software out there that can recover data on the phone that was deleted..  I would personally click restore on Itunes and restart over.  You cant get back what you lost that easy and software that does recover deleted data may not allways work 100% and costs money for the software..
    Lesson learned huh..

  • When we  try to restore a iphone 3 sur Itunes and new Lion we have error 3194 can t restore this iphone what can i do ?

    when we  try to restore a iphone 3 sur Itunes and new Lion we have error 3194 can t restore this iphone what can i do ?
    thanks for your kind help

    1. Update iTunes - latest version is 10.4.1.
    2. Disable ALL security apps (firewall, antivirus/spyware) running on your computer.
    3. Don't try to downgrade the iOS version.  This isn't supported
    4. If you EVER tried to hack thie phone or use apps like tinyumbrella, you may have to edit the hosts file on your computer to remove references to gs.apple.com
    5. If your phone has been hacked (jailbroken, iOS downgrade, or unauthorized unlocking), you may not be able to restore the phone to Apple specs again.
    "This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see  iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store.  Also, using an older or modified .ipsw file can cause this error. Try restoring moving the current .ipsw file aside, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."
    http://support.apple.com/kb/TS3694
    Message was edited by: modular747

  • Can't restore my IPhone 3GS, AT&T, Locked

    Can't restore my IPhone 3GS, AT&T, Locked.  I have already downloaded iOS 6.1.6, but when doing the software update before the restore, the following error message pops up. 
    Please advise.  Thank you.  Already talked to Apple Customer Service and they were stumped.

    *update* GOOD NEWS, EVERYONE!  Turns out that I was able to restore my phone from a back up, after two days at it!
    Unfortunately, the back up was from a year ago!  At this point in time, I'm just glad to have my contacts back, though I feel that now would be be best to make sure I keep backing up my phone to make sure this doesn't happen again o.O

  • TS3694 i can't restore my iphone 4..keep error 3194 can anyone help me out?

    i can't restore my iphone 4..keep error 3194 can anyone help me out?

    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore.
    If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore.
    If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above.
    If the issue persists, it may be related to conflicting security software.
    From Here  >  http://support.apple.com/kb/TS3694

  • Can't restore my iphone 4, it said error number 2, please helppp !!!!, can't restore my iphone 4, it said error number 2, please helppp !!!!

    can't restore my iphone 4, it said error number 2, please helppp !!

    Hi AlessDXB,
    This article contains information on restore error 2:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694#error2
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.
    Take care,
    - Ari

  • Can't restore unlocked iphone 3gs

    I had my iphomne 3gs unlocked so I could use a local SIM card when abroad. Now I can not restore my iPhone and all data and software are erased.  How do I fix this?

    Try this link, http://support.apple.com/kb/HT1414

Maybe you are looking for

  • Pink Song List and Dark Green Side bar on itunes 8

    I'm using itunes 8 and as soon as i downloaded and installed it, the song bar was hot pink instead of the normal white, and the sidebar was a dark green instead of the normal light grey. However, if you resize the borders, it goes back to the normal

  • Wm strategy L--Next Empty Bin

    Hi Gurus,     I have some basic question   , 1.L-Next Empty Bin:- As we already defines the search strategy for the storage type & structure of the bin with its way of deciding the bin. Why it is require to define it as a separate strategy(Assiged to

  • Trying to export itunes music to sd card.... to listen in car?

    just trying to transfer music to my car

  • How do I get rid of this malware?

    Hi, I recently got an obviously fake pop-up saying it was from the Interpol or whatnot and demand money to go away. I had to force quit Safari and clear the cache, but it left something in my computer. I know it exists because it appears on my activi

  • Windows Vista & Parallels / BootCamp

    So...I'm hesitant to even ask because I've read a few posts on here and seen some scary things. 1.A) Will Windows Vista run through Parallels? 1.B) Will Windows Vista run through BootCamp 2) Does is actually run or is it just a joke? 3) I have a MacB