Can't restore the iPod Nano

I have 3 iPod Nano's and iTunes 7.0.2 can not restore one of them with "iPod Software 1.1.1 for iPod nano (Second Generation)" after one of the teenagers connected it to his Mac from school. It keeps telling me that it can not get the update.
There was a problem downloading the iPod software for
the iPod "iPod". an unknown error occured (-3254).
The iTunes diagnostics are ok.
Microsoft Windows 2000 Server Service Pack 4 (Build 2195)
iTunes 7.0.2.16
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
I am almost ready to return all 3 iPods to get music players that work.

I have now tried reloading iTunes and Quick Time several times on 3 different computers (1 with Win 2000 server and 2 with XP Pro). Restore and Updates (other 2 iPods) don't work. I will try another Internet provider in the morning. If I am having this much trouble (I am a system administrator), how do the average people deal with the problem.

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I can't restore my ipod nano 5g, I follow all the steps of the iTunes program but when the process of restore is finish it starts all over again saying that an Ipod in process of restore is connected and to start using it I have to restore it... I can't use any of the bottoms of the Ipod, but the lock one does work. Please help me; I've proved to update the iTunes, to change the USB port and also to reset the computer, nothing seems to work...

The folder that you need to delete, iPod Software Updates, should be in this location on your computer:
C:\Documents and Settings\yourusername\Application Data\Apple Computer\iTunes\
If it is not there, then you may want to try searching for this folder, in case your iTunes/Apple software decided to place its software updates for iPod folder in another location.
Go to the "START" menu, and select "Search". Select "All files and folders", and make sure that you are searching over your entire drive. Type "ipod software updates" in the blank, and click on OK (or hit Return) to begin searching.
Any folders of that sort of kind showing up in odd locations, or does your search return nothing?
Also, by the way, you are getting this exact error message, right?:
The iPod "[your iPod's name]" could not be updated because the firmware file could not be found.
If it says something different, then quote what the error message exactly says.
-Kylene

How can I delete all this information, or can I restore the Ipod?

My daughter is 9 has an Ipod. I put my email on his device and than she have access to all my contacts and messages. Question: How can I delete all this information, or can I restore the Ipod? Second question: How can I create an e-mail for her, in order she has access to Face Time, Imessages and download games, but I need to have track of this?

Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

HT201263 when i'm trying to restore the ipod its showing that "an error is occurred can't restore the ipod". How can i resolve this problem

My Ipod disabled when i'm trying to restore that, its showing as "an error is occurred can't restore the ipod". How can i resolve this problem

Are you sure that that was the complete wording of the error message? Usually an error number or other information is also included.
Naren S wrote:
ya...

I bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??

i bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??

If you can access the device: Tap Settings -> General -> Reset -> Erase All Content and Settings.
If you can't do that then you need to Restore it as New:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
You can also try using DFU mode:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

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Also, there was no power supply in the box due to the recall. Can I use the iPod AC power supply I bought for the iPod? It is the white brick about 3" by 3" by 1" with a USB socket in the side.
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j_chapel_hill wrote:
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Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you're using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that doesn't resolve the issue, try the USB issue-resolution steps listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
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You can choose to have Apple do an out of warranty exchange for a refurbished one of the same generation/model and capacity, or you can have a third party service actually replace just the damaged HD.
Here is Apple's repair pricing: http://www.apple.com/support/ipod/service/prices/
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<Edited by Host>

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Can't restore the iPod Nano

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