Can't restore/update any iPhone!! Help!!

Hello,
I have tried trawling the threads for answer but so far no luck. I have got a Macbook Pro 13inch, an iPhone 4 and an iPhone 3GS. Whenever I try to update or restore the software on any of the phones, the progress bar on iTunes gets about 95% full and then just stops, the progress bar on the iPhone stops at about 2/3rds full. This happens every single time. Please can somebody help me with this problem as I can't update or restore without using my old computer (incovenient)
Thanks in advance

9.2.1 solved the problem

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