Can't retrieve from external hard drive

I had to backup my hard drive for an Apple recall. I backed it up using an external hard drive and time machine.  Now I can't retrieve or open anything on the external hard drive. When I try to migrate it says there's already an account with that name and wants me to rename an account.  I tried that and it still didn't work. 
Also, when I try to open iPhoto it says it can't open because it's in a Time Machine backup.

Welcome to the Apple Support Communities
Are you doing it with the new hard disk? If not, that's useless. When you receive the computer with the new hard disk, Setup Assistant will ask you to restore a backup

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    [email protected]

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    Very similar with your experience 
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    Hi,
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