Can't retrieve old Skype log-in information

I created a Skype account with my email address years ago and had the password saved on my old laptop. I tried to log in on my new laptop and unfortunately forgot the password. But whenever I try to retrieve my old password (i.e. submitting my email address to get a new recovery code on the following page https://login.skype.com/recovery ) it brings me to the Windows account information retrieval page. I guess it keeps bringing me there because I created a new Skype account with an outlook.com email address just as a temporary measure--but it's incredibly frustrating to not be able to get my old account up and running!
I want to log into my old account so I can get my old contacts back and hopefully link it to my Windows account. 
Does anyone know how I can get an account recovery code for my old account??? 

There can be some issues regarding password recovery and different account types, I suggest you contact customer service to get it sorted out:
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?frompage=search&fro...

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