Can't review or create an account

I just got yet another iPad for our family and I'm trying to access the App Store for one of our accounts that hasn't used the App Store yet.  A "review your account" screen comes up and I enter our billing info, etc.  When I hit "next" or submit, it scrolls back up to the top and has a sentence in red to visit the iTunes support.  There is no indication of what is wrong.  I submitted a question with Apple Support, but I have to wait for them to contact me.  So, I move on to one of the other iPads and try to create a new ID for my son.  Same thing happens after I get to the billing info.  Ive been trying this since yesterday and have had no luck.  Does anyone know what could be wrong?  I think I had this problem with my daughter's account, but it resolved itself.  Also, I can log in to the App Store on both iPads from a different account, so it's not the iPads.  Thank you!

Have you done as the message tells you and contacted iTunes Support ? If not then you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page

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