Can't run Acrobat XI Pro
I recently installed Creative Cloud, and everything worked fine, except...
When I try to run Acrobat XI Pro I get a dialog which says "Adobe Software Licensing Agreement", but is completely blank, except for Quit/Accept buttons which don't react when clicked.
I saw the solution here:
http://forums.adobe.com/message/4812393#4812393
But when I uninstalled Acrobat and tried to reinstall through the Application Manager, it said Acrobat's already installed.
Help?!
For info: I'm running a MBAir, latest OX 10.8.2 and I'm in Australia.
This is a known issue with Acrobat XI on MAC.
Problem: Mac OS only. On launch, a blank EULA screen appears, which cannot be accepted, and Acrobat does not run. This problem can appear if you have any products installed from CCM or from Creative Suite, and you tried installing Acrobat XI from a different source.
Workaround: Launch any other product which is part of the CCM or Creative suite. Then, deactivate it by choosing Help > Deactivate. Quit the application. Then, launch Acrobat and accept the EULA. Then, for the CCM subscription product, launch it and select License This Software to enable the CCM product again.
Please refer : http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html
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TobiasPlease run the cleaner script going to the below link.
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Sign back in
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