Can't run Adobe Media Encoder CS4

I can't open this application at all. It starts up, and shows the brown screen, but then quits and I get the message "The application Adobe Media Encoder CS4 quit unexpectedly". What can I do to sort this out? I reinstalled all my Adobe stuff a week or so ago after having some problems in InDesign.

You're not providing any system info nor the exact error when it crashes, so this is not going anywhere. That aside you may have better luck simply asking in the AME/ PPRo forums.
Mylenium

Similar Messages

  • Adobe Media Encoder CS4 Crashing Immediately

    Hello,
    I am running the CS4 Production Premium suite on a Windows 7 64-bit computer with 12GB RAM. Up til last week, the whole Adobe suite had been running smoothly. (I primarily use Premiere, Media Encoder, Photoshop, and Encore).  However, Encore started locking up the computer any time I tried to work on authoring a Blu-ray (it locked up immediately upon opening a Blu-ray project, and only locked up on a new project when I switched from DVD to Blu-ray mode). 
    I assumed that some of Encore's source code had either been moved, overwritten by something else, or that there was possibly a program incompatibility with something else on my computer. So I took the step to uninstall and reinstall Encore from the install DVDs.
    Upon a "successful" reinstallation, I then went into Premiere CS4 to encode a timeline to a P2 file. Premiere seemed to be doing its normal exporting process fine, but Media Encoder would crash after the red splash screen disappeared. To be more explicit, the red splash screen would disappear and be replaced by a window the normal size of the Encoder program, but nothing appeared on screen in the window other than a small white box in the upper left with the rest just being plain gray (see attached photo). At the same time this white window appeared, Win 7 popped up a box saying that Adobe Media Encoder has stopped working and that it would search for a solution to the problem, which it never could do.
    I then tried deactivating the suite, uninstalling the full suite and reinstalling, updating so the patches would bring it up to date, and then tried running Adobe Media Encoder again, this time running from the Start menu rather than from Premiere. Yet, it was still the same response: the program crashes immediately.
    I would appreciate any suggestions and help that people can provide.
    Sincerely,
    Kevin T
    San Diego, CA

    Here is the only relevant info I could find in the Event Viewer:
    Faulting application name: Adobe Media Encoder.exe, version: 4.2.0.0, time stamp: 0x4af13937
    Faulting module name: WatchFolder.dll, version: 0.0.0.0, time stamp: 0x4af1344e
    Exception code: 0xc0000005
    Fault offset: 0x00011f03
    Faulting process id: 0x834
    Faulting application start time: 0x01ca9d3e4234c82b
    Faulting application path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS4\Adobe Media Encoder.exe
    Faulting module path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS4\WatchFolder.dll
    Report Id: 89095e2b-0931-11df-a5f1-00248c778de6
    Does this seem fixable to anyone?

  • Adobe Media Encoder CS4 problem with watchfolder.dll

    When i loading Adobe Media Encoder CS4, i have this error and application crash:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Adobe Media Encoder.exe
    Application Version: 4.0.0.0
    Application Timestamp: 48b3250d
    Fault Module Name: WatchFolder.dll
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 48b32139
    Exception Code: c0000005
    Exception Offset: 00008a83
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1049
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160
    Read our privacy statement:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
    OS Version: Windows Vista Ultimate SP1
    Processor: Core 2 Quadro 2,66 Ghz
    Memory: 4GB

    These directions are specifically for windows 7 x64
    It may be hidden since it's a system folder. You can get to it one of two ways.
    Either: Hit start button + r to get run, then insert  (C:\Users\Administrator\AppData\Roaming\Adobe\Adobe Media Encoder\4.0\) without the () and press enter. *This is assuming that your username is Administrator. If the folder exists it will take you there, even if it is hidden.
    Other way: hit start button on keyboard and type in "folder options". Press enter when it shows up in the start menu search. Click on the View tab then select "Show hidden files, folders, or drives" and uncheck "Hide protected operating system files".  This should enable you to see both the AppData and Roaming folder. You may want to undo these selections otherwise you'll see files you usually don't want to see. (thumbnail caches...)
    If neither of these methods work, let me know which folders you see in this directory "C:\Users", Administrator may not the account you're currently running on.

  • Adobe Media Encoder CS4 problem

    I having a ***** at Adobe
    I do have a lienced copoy  CS4 Design Premium. I down loaded premier  pro CS4 to demo it about 8 months ago and had not used it up to about 1 weeks ago. All that time Adobe Media Encoder CS4 did not work. I came back to the problem last week when I wanted to convert a video to a FLV file, did not work, I went through uninstalling and reinstalling Design Premium: reloaded parts of the the suite still did not work: went to the forums and tried every which way to get resolution nothing worked. This morning I opened up Premier  and  it world not open without serial key I was only a week into the 30 trial period. So I uninstalled premier. Reloaded the Media Encoder and guess what it worked. I am know looking at buying another product. Another thing while using the trial version I could not demo encore CS4.
    ****** off
    PS I have now uploaded the FLV to my website. I never had any problem with AME CS4 until I loaded Premier CS4
    Ian Cleland

    These directions are specifically for windows 7 x64
    It may be hidden since it's a system folder. You can get to it one of two ways.
    Either: Hit start button + r to get run, then insert  (C:\Users\Administrator\AppData\Roaming\Adobe\Adobe Media Encoder\4.0\) without the () and press enter. *This is assuming that your username is Administrator. If the folder exists it will take you there, even if it is hidden.
    Other way: hit start button on keyboard and type in "folder options". Press enter when it shows up in the start menu search. Click on the View tab then select "Show hidden files, folders, or drives" and uncheck "Hide protected operating system files".  This should enable you to see both the AppData and Roaming folder. You may want to undo these selections otherwise you'll see files you usually don't want to see. (thumbnail caches...)
    If neither of these methods work, let me know which folders you see in this directory "C:\Users", Administrator may not the account you're currently running on.

  • Adobe Media Encoder CS4 runtime error

    I am wondering why I am getting a runtime error while
    attempting to use Adobe Media Encoder CS4...As soon as I launch
    Adobe Media Encoder CS4, it crashes I have installed and
    reinstalled Flash a couple time, to see if this corrects the
    problem, which it doesn't, and just last week it was working
    fine...Does anybody have a ideal what is going on?

    Don't know if this helps anyone else, bt the runtime errors i have been getting occur when I try to build and burn a blu-ray file. And they happen intermittently. In fact, on this project, I had burned several test blu-rays without difficulty. When I made one minor change on the penultimate version, and tried to burn again, the system crashed with a run time error. Then it crashed 9 more times over the course of the week.
    Finally in frustration, I created an interim ISO file in Encore- ie in the build workstream, i selected burn an image file rather than burning a blu-ray disk. After this intermediate step completed, i then did a separate burn in encore but burned from the image file. No snags.
    Not sure why but this program has trouble doing a sequence of activities. As it is, I already render and save the file before burning. Now I have another interim step to create an image file before burning.
    In my next hardware change, I am going to switch to make Mac and Apple software. Enough of MS Windows and Adobe, the GM and Chrysler of the software industry. Hopefully what my friends tell me is true; that Apple stuff actually works.

  • Adobe Media Encoder CS4 error in elearning suite trial version

    Hi there, I have a trial version of elearning suite 2.5 and I have the error "Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated. Please launch and activate that Adobe product before continuing to use Media Encoder". My searching points me to a full reinstall, but is there an easier fix? Currently running Mac OS 10.5.8. Thanks.

    Any update on this?
    I get WinFile.cpp-754 on CS4 and WinFile.cpp-785 on CS5 trying to encode the same AVI file.
    I'm trying to load a 59.94 fps AVI file into PremierPro CS4 and need to convert it to something else (correct?)

  • Using Adobe Media Encoder CS4 for MTS files

    Hey everyone, I did some searching on this topic to no avail so here I am.
    Anyway, I recently got an HD camcorder that records in 1080i AVCHD.
    I have no problems getting the MTS files off of my camera but as I'm sure you can imagine, working with those files is a whole other issue.
    I've found that Adobe Media Encoder CS4 works great in encoding these files to QuickTime format (.mov) but the problem is that the resulting file size is actually bigger than the original MTS file which is unacceptable, especially considering I'm encoding the files from 1920x1080 down to 1280x720.
    Does anyone have any experience using AME CS4 to convert MTS files to a more workable 720p format for uploading to YouTube?
    I've tried a number of different custom settings to no avail (where you see an "or" is where I've tried different options):
    Format: QuickTime
    Video Codec: MPEG4-Video or H.264
    Quality: 100
    Width: 1280
    Height: 720
    Frame Rate: 29.97 or 23.976
    Field Type: Lower First or Upper First or Progressive
    Aspect: Square Pixels (1.0)
    I won't list the audio options because I don't think that has any bearing on my problem.
    Any ideas as to why the encoded file sizes are actually larger than the MTS file sizes?  Maybe AME CS4 is not what I should be using for this task?
    Thanks for your help,
    Tom

    I figured it out.
    If you select H.264 as the format you can then select YouTube Widescreen HD for the preset.
    This will set everything up to convert your MTS file to 720p and reduce the file size by around 30% with little quality degradation in my experience so far.
    The only problem I encountered was the video was kind of choppy when the camera panned but that was remedied by upping the frame rate from 24 to 29.97.
    Hope this helps someone and if anyone has any suggestions to improve efficiency or reduce file size post it in here.

  • Adobe Media Encoder CS4 Issue

    I am currently using Adobe Premiere Pro CS4 and when I go to File → Export → Media and put in my settings Adobe Media Encoder CS4 sends a Error Message...
    The procedure entry point
    ??0NewHandlerInitializer@ErrorManager@config@dvacore@@QAE@X
    Z could not be located in the dynamic link library dvacore.dll.
    Thats the Error Message and I tried MP4, Quicktime, H.264, and FLV / FL4 and NONE of them work!
    So I got the updates and reinstalled it and tried it again but it still broke!
    I NEED A SOLUTION!

    Hi,
    Did the update through the Adobe Media Encoder menu item succeed? If not, could you run the "Adobe Updater" program explicitly. The path is "C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe". This should search for all available updates and show a dialog box in the end. Click on 'Show Details' in the left bottom of the dialog to bring up another dialog with the list of available updates. Do you see any "Adobe Media Encoder" updates in the list? If yes, could you select those checkboxes and install updates for Adobe Media Encoder? Let me know if you see different behavior on your system.

  • Adobe Media Encoder CS4 will not convert .mov video

    Hello,
    I have Adobe Media Encoder CS4 installed on my computer and I'm trying to convert a .mov video into a format that can be edited on windows movie maker and when I convert the video it converts the audio just fine, but there is only a black screen. Any ideas as to why this may be happening?
    Thanks in advance.
    John Marks

    Is this the information you wanted from Media Info? That's the text version of the examined file.Thanks.
    General
    Complete name                    : C:\Users\jmarks\Desktop\First Contour Airsoft Battle! 6-2011.mov
    Format                           : MPEG-4
    Format profile                   : QuickTime
    Codec ID                         : qt 
    File size                        : 1.52 GiB
    Duration                         : 17mn 43s
    Overall bit rate                 : 12.2 Mbps
    Encoded date                     : UTC 2011-06-27 20:18:32
    Tagged date                      : UTC 2011-06-28 19:41:34
    Writing library                  : Apple QuickTime
    Video
    ID                               : 1
    Format                           : AVC
    Format/Info                      : Advanced Video Codec
    Format profile                   : [email protected]
    Format settings, CABAC           : Yes
    Format settings, ReFrames        : 4 frames
    Format settings, GOP             : M=1, N=8
    Codec ID                         : avc1
    Codec ID/Info                    : Advanced Video Coding
    Duration                         : 17mn 43s
    Bit rate mode                    : Variable
    Bit rate                         : 12.1 Mbps
    Maximum bit rate                 : 12.1 Mbps
    Width                            : 1 280 pixels
    Height                           : 960 pixels
    Display aspect ratio             : 4:3
    Frame rate mode                  : Constant
    Frame rate                       : 29.970 fps
    Color space                      : YUV
    Chroma subsampling               : 4:2:0
    Bit depth                        : 8 bits
    Scan type                        : Progressive
    Bits/(Pixel*Frame)               : 0.329
    Stream size                      : 1.50 GiB (99%)
    Language                         : English
    Encoded date                     : UTC 2011-06-27 20:18:27
    Tagged date                      : UTC 2011-06-27 20:20:17
    Material_Duration                : 1063262
    Material_StreamSize              : 1609122968
    Material_FrameCount              : 31866
    Audio
    ID                               : 2
    Format                           : AAC
    Format/Info                      : Advanced Audio Codec
    Format profile                   : LC
    Codec ID                         : 40
    Duration                         : 17mn 43s
    Bit rate mode                    : Constant
    Bit rate                         : 128 Kbps
    Channel(s)                       : 2 channels
    Channel positions                : Front: L R
    Sampling rate                    : 48.0 KHz
    Compression mode                 : Lossy
    Stream size                      : 16.2 MiB (1%)
    Language                         : English
    Encoded date                     : UTC 2011-06-27 20:18:27
    Tagged date                      : UTC 2011-06-27 20:20:17
    Material_Duration                : 1063019
    Material_StreamSize              : 17008291

  • Adobe Media Encoder CS4 converting mp4 to FLV

    Hi,
    First up why is there no forum for Adobe Media Encoder CS4?
    My issue is whith converting MP4 to flv.
    The video is added to the que.
    Problem is no video picture is shown, during the convert process.
    When I go into setting and move the play head along the timeline no video is shown.
    The video was generated using Apple's HD iMovie.
    All setting are on default.
    Can someone please help.
    Why is source video has no picture. If I do encode to flv I just get the audion
    Does Adobe have some problem with MP4 created by Apple HD Movie?
    Regards,
    Simon

    well im guessing or atleast hoping you 3 who posted on here got it sorted out by now but thought id post on here to help anybody who has the same problem in the future.i had the same problem and after searching a few different forums i found that mp4's are a bit troublesome when converting them.apparently a good way to get around it is opening the mp4 in quicktimepro  and then exporting it as an flv.i dont know if its that simple but i dont have quicktimepro anyway so i couldnt do it.
    but here is what i did- i uploaded my video to youtube.
    then using     keepvid.com   i downloaded it from youtube as an flv file.(you have the choice of a few different file types)
    now it works in my flash perfectly.
    hope it helps somebody and if anybody knows an easier way (there must be one) please let me know
    cheers
    terry

  • No video tab in adobe media encoder cs4

    Hi,
    I'd like to change the bit-rate when I export, but I have no video tab in adobe media encoder cs4 v4.2
    http://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=105647 explains how to change bit-rates but it unfortunately doesn't help me.
    Any ideas would be apprciated.
    Michael

    I found the video and audio tabs etc.
    First open in, "device central".
    And then if you have "basic settings" displayed you still can't see the "bitrate" and "advanced settings".
    You either have to scroll down, or close "basic settings".
    And then all is revealed.
    Michael

  • No Sound - Adobe Media Encoder CS4

    Hello,
    I have been trying to convert an MPEG file to F4V using Adobe Media Encoder CS4.
    However, no matter what parameters i choose on the encoding, it will always generate a F4V file with no sound.
    I also updated all the CS4 package to the latest version; doesn't seem to helped a bit.
    Any ideas?
    Thanx
    A.

    mostly this problem is caused by lacking of
    some nessery codec. Which means when reencoding your video to flv, it can not generate the video.
    Does Riva FLV encoder needs any extra codec? I am using Moyea Flash Video MX 6. It do not need any extra code. It needs in the former versions but in version 6 it can convert nearly any video format now.

  • Command prompt window script to automatically run adobe media encoder

    Does anyone know of a way to run adobe media encoder from the command prompt or batch file?
    I would like to automatically invoke a script, much the way I do for Adobe After Effects.
    (I do not mean batch encode from the software.)

    This sort of thing is quite easy to accomplish in Windows using Notepad and the keyword Start.
    You would type something like
    start amencoder.exe (although I don't know the exact full path and exact name of Adobe Media encoder).
    Save your text from above into notepad as a .bat file .
    I'm not sure how this would be done in Mac but I'm sure there are similar options using the Terminal.
    Why do you need to do this when you have an icon that can be double-clicked to invoke the program, by the way?

  • Adobe Media Encoder CS4 Encoding Error

    I got an error when Adobe Media Encoder CS4 encoding which is the crash of ImporterProcessServer. It crashes the halfway of the encoding process. I restarted my comp and tried several times before but the results still the same. Sometimes ImporterProcessServer did not crash but the encoder failed compiling without any error.
    Processor : Intel Core 2 Duo E4600 2.4GHZ
    RAM: 2GB
    OS: Win7 32bit
    Graphic: Nvidia 8600 GeForce 512 mb

    First thing to check is what is on the Timeline at about the 50% point. Do you have an odd Asset there?
    Do you have a gap in the Video at about that point?
    Then, do you have adequate defragmented free space on the destination HDD?
    Good luck,
    Hunt

  • Adobe Media Encoder CS4 error

    Hi,
    I've just purchased Flash CS4 and tried the "Adobe Media Encoder CS4" that comes with it.
    When attempting to launch it, I get this (see attachement) error and the program doesn't launch.
    Anyone aware of the cause of this error ? How I could get it resolved etc..
    Thanks in advance.

    Any update on this?
    I get WinFile.cpp-754 on CS4 and WinFile.cpp-785 on CS5 trying to encode the same AVI file.
    I'm trying to load a 59.94 fps AVI file into PremierPro CS4 and need to convert it to something else (correct?)

Maybe you are looking for