Can't run elements organizer 10

Hi,
I bought Adobe Photoshop & Premiere Elements.
If I launch PSE, I get splash screen : Organise, Open or New Project.
If I Click on Organise, nothing happened.
So , click new project. Try New Diaporama. A little windows appears, 'load elements organizer'. Then stop, but nothing. So I can't access my photos by this way. So I can't do Diaporama, CD, DVD's ...
I have this trouble on PrE too ...
Thanks for your help and ideas :-)
Jérôme.

Try making a direct shortcut for the Organizer. You can then launch the programs directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.
On Windows, Right click anywhere on the desktop and select New à Shortcut
Then click the browse button and navigate to:
"C:\Program Files\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
Then click Next; then click Finish
N.B. on 64 bit systems navigate to Program Files (x86)

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Hi All,
I'm running Elements Organizer 10, and am seeing some strange behavior in that, since upgrading to 10 (from 9)
- none of my .mts files will play any sound in the Media Browser viewer and
- new .mts files that I import into the catalog have no thumbnails
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Importing the files in Organizer 9 did generate thumbnails and playback with audio.
Premiere Elements 10 does generate clip thumbnails and successfully plays audio, too.
So - it seems to be somthing very specific to version 10 and the Organizer - not machine-wide.
I noticed that playback in the Media Browser viewer invoked the Haali Media Splitter I have installed on my machine. Thinking that might be the wrong codec, I uninstalled it.
I could still play in VLC and WMP, but double-clicking in Organizer gave an error message that no appropriate codec was installed.
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From Help | System Info
Elements Organizer 10.0.0.0
Core Version: 10.0 (20110831.m.17215)
Language Version: 10.0 (20110831.m.17215)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog\
Catalog Size: 70MB
Catalog Cache Size: 750.4MB
System:
Operating System Name: Windows 7
Operating System Version: 6.1 Service Pack 1
System Architecture: Intel CPU Family:6 Model:10 Stepping:5 with MMX, SSE Integer, SSE FP
Built-in Memory: 6GB
Free Memory: 3.3GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.70
Adobe Reader Version: 10.1
Adobe Acrobat Version: Not installed
CD and DVD drives:
D: (TSSTcorp DVDWBD BUS: 2 ID: 2 Firmware: SH-B123L)

Hi Steve,
Thanks for the input...
I did go back and confirm that I'm running the latest QT for my machine 7.7 (1680.34) according to the QT Player.
Just in case, I re-downloaded the QT Installer and Repaired the installation. No change in behavior in Organizer.
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Howdy folks,
I'm a longtime Elements user, and I upgraded to v12 recently. I have some new videos to import from my Canon Vixia HF M52, which get written by the camera in mts format.
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http://forums.adobe.com/message/5718599
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paulv
Elements Organizer 11 on Windows 7 (assumed 64 bit).
When did you post this question before today. If all you posted today is all you sent in this thread, then be advised that this is not Adobe. Rather user to user. The replies are not automatic and depend
on a reply from a user based on the use's personal schedule.
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Users
Owner
AppData
Roaming
Adobe
Elements Organizer
13.0
Organizer
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