Can't run Hardware Test at all. PLEASE HELP!

When hold 'D' during startup, nothing happens.
When I insert my installation DVD and perform the same task, my MBP ejects the DVD.
When I try and use the option + D command, and try and connect to my network, the password isn't correct. This password has worked for everything else I've ever used over said network.
I'm officially out of options, can someone please help?

I'm using a disc that I got from the Apple Strore because I lost my original.
Retail installation DVD & the System DVD are 2 different types of discs. The System DVD is machine specific which what you need to run AHT. Per the KB Article I linked: "If you updated your Mac to OS X v10.8.4 or later, use the system software disc or USB flash drive that came with your Mac."
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource: International Support Phone #s.

Similar Messages

Can I run hardware test and repair a disk with Leopard using 10.3 DVD

Hi,
I'm trying to decide whether to partition and clone Leopard to my external or partition and install Tiger on the external.
My iMac came with 10.3.6 install and hardware test DVD's and they (Comp USA) gave me a Tiger drop-in DVD. I upgraded to Leopard through a family pack DVD (when I told my friend I would by one of the install's I thought I would get a DVD, but you only get an install license, oh well). By the way, Leopard runs great in my rev A iMac G5.
I'm trying to figure out which os to use on the external as a safe-boot incase something happens. If I clone Leopard onto a partition for backup/boot, can I still use the Disc Repair (not permissions) and Hardware Test from the 10.3 or Tiger DVD's to maintain that permission should something bad happen? The way I see it, i'll be able to repair permissions on both the main and external drives using Leopard's disc utility, but I'm not sure if I can repair a Leopard disk or do Hardware Test on that disc using an earlier version of OSX install/Hardware Test DVD's.
Will earlier versions of OSX repair a Leopard disk and be able run Hardware Test?
Thanks for the help,
LowBb
Message was edited by: LowBb

Yes, that seems to be the case, but I didn't do good enough research when he asked if I wanted a license for Leopard. For some reason, I had it in my mind that a Family pack came with multi DVD's for people. Maybe that's why he sold me a license so cheap. I thought I was getting a bargin, you get what you pay for.
So, I have the hardware test DVD's that came with the iMac and the Tiger drop-in is just an upgrade with no Hardware Test, you are correct.
But: (let me make sure I have this right) I should not use the 10.3 DVD's or the Tiger drop-in to repair a disc (not permissions) on a hard drive running Leopard. Is this what you are saying? I kind of thought this would be the case. If it is, I'm going to install MY stuff that I have the DVD's for on the external as an emergency boot disc.

Can you run Hardware Test from older DVD?

Hello,
My mini2,1 came with OS 10.4. I have the two original system discs. SInce I bought it right before 10.5 was released, Apple sent me a single Leopard Upgrade disc. Does anyone know if the Apple Hardware Test is on the 10.5 upgrade disc? If it isn't, can I run the test from Disc 1 of the original 10.4 DVD's even though the mini is now running 10.5?
Thanks in advance.

Excellent. I found the hardware test on the original 10.4 OS X Install Disc 1. Glad to know that the test on the DVD is for my specific computer hardware, and that the current OS on that machine does not matter.This was not clear to me and I could not find an answer on Apple's help pages. And that explains why the hardware test isn't on the 10.5 upgrade DVD.
Thanks BD and Niel.
Dr. Rock

Can not run hardware test on nMP

I have Mac Pro late 2013, 6 cores, 16 Gb RAM, Yosemite. I have followed Apple instructions how to run hardware test. Both using D and Alt D at startup. Unplugged devices, plugged devices. The only thing I see is a row of languages and option to shut down or restart with black background I check English and hit return. After that nothing happens. Is there somone who could explain ?

Using Apple Diagnostics
Using Apple Diagnostics - Apple Support
I take it you are using a wired keyboard and you are not seeing the display:

Can't run hardware test

I have a Mac Pro early 2008, os 10.3.3. It is running two monitors, a 30 inch cinema display and a nec multi sync ex231. The video card is nvidia quadro 4000. Recently both monitors are going black after the computer has been on for a short amount of time and I have to manually shut down and restart. I get a message about no DVI. This is increasing with more and more frequency.
I would like to run a Hardware Test. I am shutting down the computer and holding down the D key after the startup chime but before the grey screen appears but hardware test does not appear. It just goes to the screen where I choose a user. Any help please? Thanks.

AHT is only installed to the Mac when using the original OS installer. I you have migrated via updates it can still be installed, however it is removed when 'clean installing' newer OS's since the disk is erased. The grey OS disks will have instructions printing for starting AHT on the relevant DVD.
You can find a list of downloads & instructions for finding out your model info (it is easier than searching on Apple.com for them). Only use the ones linked on Apple.com.
https://github.com/upekkha/AppleHardwareTest
Try burning it to a CD in Disk Utility - I had limited success with that so I made a script to copy it onto a USB stick…
https://gist.github.com/drewreece/2e5eed7dbfbd5dd7e929
It should also be possible to copy the .diagnostics folder back onto the system disk, but that also failed for me too.

Can't run hardware test to resolve charger light issue.

I've got a macbook pro 17" early 2009 model w 2.93 processor (5,2) with mountain lion (osX 10.8.2) installed on it.
My chargers work but the light cuts in and out, regarless of which charger I use. I want to run the Apple Hardware Test.
I've tried option-D on start, which I'm told won't work on this model. I've also tried D on start. In both cases it just boots to the login screen.
I tried downloading the Apple Hardware Test image for this model from Apple and after converting the image discover it has folders, but there are no files in those folders (yes I turned on hidden file viewing)
How does one run the hardware test on MBP 5,2 once mountain lion is installed.

The original installation DVDs are indispensable for many reasons and can be a challenge to replace. Contact Apple. Explaining to them exactly what you need is the tough part. They will charge a nominal fee for replacement DVDs.
You will need your MBP's serial number - it is printed on the rear case near the display hinge.
In the meantime try an SMC reset. It may fix the problem.
Resetting the SMC on Mac portables with a battery you can remove
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery (to remove the battery - click here: MacBook or MacBook Pro).
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Still having problems? Replace steps 6 and 7 with the following:
6. Reconnect MagSafe power adapter.
7. Press the power button to turn on the computer,
8. Then reconnect the battery.

Can't run hardware test because probing never completes

I start the hardware test, it tells me probing will take about a minute and I can't do any tests until it completes, the blue bar goes about 95% of the way and stops, I go away and come back half an hour later and nothing has moved. Has anybody seen anything like this?
Is it because I have an Acer monitor and a no-name three-button optical mouse? Does the Audioworks speaker system plugged into the headphone jack have anything to do with it?
I wanted to do a hardware test because a particular application gave me kernel panics. Apple support walked me through erasing the disk, reinstalling the OS, and recovering my settings and data from Time Machine. I did not reinstall the offending application and I have not had any more kernel panics. But I still can't run a hardware test.

I have a workaround, but not a real solution. I unplugged the no-name mouse and then started the hardware test from the applications install DVD. Probing completed, the hardware test completed, and the final report was "no trouble found."
It's now Apple's problem, because a hardware test should either report trouble or no trouble, but should never hang, no matter what hardware is connected.

Can vmware run on Boot Camp?Please Help as soon as possible

I recently installed vista ultimate through vmware, but is it possible in any way to boot this vista OS I installed through vmware fusion through boot camp?
Please help as soon as someone finds a certain answer.
Thanks

Running Windows (Vista or XP) is somewhat slower in virtualization than in BootCamp. If this is an important issue for you - and particularly if you are going to be running programs that benefit from fast screen updates - then you want BootCamp. If you need BootCamp then install it and afterwards install VMWare Fusion and use the BootCamp installation rather than a virtualized disk.
If you are satisfied with the performance of virtualization there is no benefit from having BootCamp installed in terms of running VMWare. This is a disadvantage though - you have to shut down, you cannot save an instance, at least with version 1. I haven't downloaded version 2 to see if this has changed. It is much faster to resume an instance than to restart Windows and then your applications.

How can I run this java program? Please help.

I have jmf installed, sunone running , the file may be in the wrong directory.
It is in some directory nowhere near the java lang dir.
When I try to compile or build i cant. I'm off on a basic thing.
here is the code.
import     javax.sound.midi.InvalidMidiDataException;
import     javax.sound.midi.MidiDevice;
import     javax.sound.midi.MidiSystem;
import     javax.sound.midi.MidiUnavailableException;
import     javax.sound.midi.Receiver;
import     javax.sound.midi.MidiMessage;
import     javax.sound.midi.ShortMessage;
import     javax.sound.midi.SysexMessage;
public class MidiNote
     /**     Flag for debugging messages.
          If true, some messages are dumped to the console
          during operation.
     private static boolean          DEBUG = false;
     public static void main(String[] args)
          try {
               // TODO: make settable via command line
               int     nChannel = 0;
               int     nKey = 0;     // MIDI key number
               int     nVelocity = 0;
               *     Time between note on and note off event in
               *     milliseconds. Note that on most systems, the
               *     best resolution you can expect are 10 ms.
               int     nDuration = 0;
               int     nArgumentIndexOffset = 0;
               String     strDeviceName = null;
               if (args.length == 4)
                    strDeviceName = args[0];
                    nArgumentIndexOffset = 1;
               else if (args.length == 3)
                    nArgumentIndexOffset = 0;
               else
                    printUsageAndExit();
               nKey = Integer.parseInt(args[0 + nArgumentIndexOffset]);
               nKey = Math.min(127, Math.max(0, nKey));
               nVelocity = Integer.parseInt(args[1 + nArgumentIndexOffset]);
               nVelocity = Math.min(127, Math.max(0, nVelocity));
               nDuration = Integer.parseInt(args[2 + nArgumentIndexOffset]);
               nDuration = Math.max(0, nDuration);
               MidiDevice     outputDevice = null;
               Receiver     receiver = null;
               if (strDeviceName != null)
                    MidiDevice.Info     info = getMidiDeviceInfo(strDeviceName, true);
                    if (info == null)
                         out("no device info found for name " + strDeviceName);
                         System.exit(1);
                    try
                         outputDevice = MidiSystem.getMidiDevice(info);
                         outputDevice.open();
                    catch (MidiUnavailableException e)
                         if (DEBUG) { out(e); }
                    if (outputDevice == null)
                         out("wasn't able to retrieve MidiDevice");
                         System.exit(1);
                    try
                         receiver = outputDevice.getReceiver();
                    catch (MidiUnavailableException e)
                         if (DEBUG) { out(e); }
               else
                    /*     We retrieve a Receiver for the default
                         MidiDevice.
                    try
                         receiver = MidiSystem.getReceiver();
                    catch (MidiUnavailableException e)
                         if (DEBUG) { out(e); }
               if (receiver == null)
                    out("wasn't able to retrieve Receiver");
                    System.exit(1);
               /*     Here, we prepare the MIDI messages to send.
                    Obviously, one is for turning the key on and
                    one for turning it off.
               MidiMessage     onMessage = null;
               MidiMessage     offMessage = null;
               try
                    onMessage = new ShortMessage();
                    offMessage = new ShortMessage();
                    ((ShortMessage) onMessage).setMessage(ShortMessage.NOTE_ON, nChannel, nKey, nVelocity);
                    ((ShortMessage) offMessage).setMessage(ShortMessage.NOTE_OFF, nChannel, nKey);
                    /* test for SysEx messages */
                    //byte[] data = { (byte) 0xF0, (byte) 0xF7, (byte) 0x99, 0x40, 0x7F, 0x40, 0x00 };
                    //onMessage = new SysexMessage();
                    //offMessage = new SysexMessage();
                    //onMessage.setMessage(data, data.length);
                    //offMessage = (SysexMessage) onMessage.clone();
               catch (InvalidMidiDataException e)
                    if (DEBUG) { out(e); }
               *     Turn the note on
               receiver.send(onMessage, -1);
               *     Wait for the specified amount of time
               *     (the duration of the note).
               try
                    Thread.sleep(nDuration);
               catch (InterruptedException e)
                    if (DEBUG) { out(e); }
               *     Turn the note off.
               receiver.send(offMessage, -1);
               *     Clean up.
               receiver.close();
               if (outputDevice != null)
                    outputDevice.close();
          } catch (Throwable t) {
               out(t);
          System.exit(0);
     private static void printUsageAndExit()
          out("MidiNote: usage:");
          out(" java MidiNote [<device name>] <note number> <velocity> <duration>");
          out(" <device name>\toutput to named device");
          out(" -D\tenables debugging output");
          System.exit(1);
     private static void listDevicesAndExit(boolean forInput, boolean forOutput) {
          if (forInput && !forOutput) {
               out("Available MIDI IN Devices:");
          else if (!forInput && forOutput) {
               out("Available MIDI OUT Devices:");
          } else {
               out("Available MIDI Devices:");
          MidiDevice.Info[]     aInfos = MidiSystem.getMidiDeviceInfo();
          for (int i = 0; i < aInfos.length; i++) {
               try {
                    MidiDevice     device = MidiSystem.getMidiDevice(aInfos);
                    boolean          bAllowsInput = (device.getMaxTransmitters() != 0);
                    boolean          bAllowsOutput = (device.getMaxReceivers() != 0);
                    if ((bAllowsInput && forInput) || (bAllowsOutput && forOutput)) {
                         out(""+i+" "
                              +(bAllowsInput?"IN ":" ")
                              +(bAllowsOutput?"OUT ":" ")
                              +aInfos[i].getName()+", "
                              +aInfos[i].getVendor()+", "
                              +aInfos[i].getVersion()+", "
                              +aInfos[i].getDescription());
               catch (MidiUnavailableException e) {
                    // device is obviously not available...
          if (aInfos.length == 0) {
               out("[No devices available]");
          System.exit(0);
e
     *     This method tries to return a MidiDevice.Info whose name
     *     matches the passed name. If no matching MidiDevice.Info is
     *     found, null is returned.
     *     If forOutput is true, then only output devices are searched,
     *     otherwise only input devices.
     private static MidiDevice.Info getMidiDeviceInfo(String strDeviceName, boolean forOutput) {
          MidiDevice.Info[]     aInfos = MidiSystem.getMidiDeviceInfo();
          for (int i = 0; i < aInfos.length; i++) {
               if (aInfos[i].getName().equals(strDeviceName)) {
                    try {
                         MidiDevice device = MidiSystem.getMidiDevice(aInfos[i]);
                         boolean     bAllowsInput = (device.getMaxTransmitters() != 0);
                         boolean     bAllowsOutput = (device.getMaxReceivers() != 0);
                         if ((bAllowsOutput && forOutput) || (bAllowsInput && !forOutput)) {
                              return aInfos[i];
                    } catch (MidiUnavailableException mue) {}
          return null;
     private static void out(String strMessage)
          System.out.println(strMessage);
     private static void out(Throwable t)
          t.printStackTrace();

Please post your code using code tags.
When I try to compile or build i cant.What is your question? Exactly what error message do you get?

Can't run plugin with action. Please help....

Hi gang, for years I used Tiffen DFX plugin and would use it (and other plugins) in a custom action to batch process a folder of images. When I upgraded from CC to CC2014, I lost that ability with DFX. My other plugins work just fine using an action but DFX does not work. I have a rapport with Tiffen and they cannot replicate the problem so they are not much help. Has anyone ever had an issue where the action would not let the plugin do it's job?
Here's my workflow.....
I open a test picture in PS and click the record action button. Then I'll record this custom action using several plugins one of which is Tiffen DFX. Once I'm done adjusting the image, I will stop the action from recording.
Then, in Bridge, I'll navigate to a folder of images, select them all then go to: Tools > Photoshop > Image Processor and I'll make sure that "Run Action" is selected and click "run". The processing takes place including the custom action and everything is fine except that my DFX effect doesn't show. For some reason, I cannot use DFX with an action even though I've done this for the last few years with no problem.
I'm wondering if any of you have any idea what may be causing this? Tiffen cannot figure it out so I thought I would head over here and see if you guys can.
I'm running PS CC 2014 on Mac Pro system w/OSX 10.9.4
Thanks!!!

That sounds like a very specific problem in the plug-in itself, possibly in the part of the code that sends the processed image data back to Photoshop through the use of the gFilterRecord->advanceState() call.
Unless somehow you have made a very basic error, such as having a selection somewhere else or are on the wrong layer, I think you're going to have to pursue this further with the Tiffen folks. There's no reason you should see it fail like this.
One other thing... Does it make a difference if you have the document docked as a tab vs. in a floating window? If you have one window open vs. many? I ask because there was a time not too many versions ago where the actions engine in Photoshop wasn't handling the windowing properly, and a workaround was to use Tabbed view. This is a longshot, but I figured I should mention it.
-Noel

My 2006 iMac running Snow Leopard won't boot even after erasing and re-installing Snow Leopard (via my MacBookPro), either from the HD or DVD drive. Can't get it to run Hardware Test. Disk Utility says disk OK - files are there. What can I do?

My 2006 iMac running Snow Leopard won't boot even after erasing and re-installing Snow Leopard. I erased and re-installed by putting the iMac in Target Disk mode and usin my MacBookPro as the host. But after numerous attempts I still can't get it to boot either from the HD or DVD drive. I just get the white screen after the wheel stops spinning. I can't get it to run Hardware Test - just get the white screen. If I use Disk Utility via my MBP it says the disk appears OK. All the Snow Leopad files appear to have been installed. What can I do?

Hi-NRG Bwoy wrote:
I erased and re-installed by putting the iMac in Target Disk mode and using my MacBookPro as the host.
Reet the SMC and the PRAM
 Cheat sheet to help diagnose and fix your Mac
Perhaps you installed the wrong version OS X onto the iMac, you can't use the disk from another Mac.
clean the disk.
If it's not working then use this method to create a bootable 10.6 USB from the iMac machine specific 10.6 disk or the 10.6.3 retail disk on your other Mac, use it to boot the iMac with.
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
How to erase and install Snow Leopard 10.6

24" iMac summer 2008. CPU fan runs at highest speed, some times goes to "sleep" mode. t' is about 35'- 42'C. Run hardware test: 4sns/1/40000000:tlop-130.000, next time 4sns/1/40000000:tlop-128.000 errors. Reinstalled all softwere. Nothing changed.

24" iMac summer 2008. CPU fan runs at highest speed, some times goes to "sleep" mode. CPU t' is about 35'- 42'C. Run hardware test: 4sns/1/40000000:tlop-130.000, next time 4sns/1/40000000:tlop-128.000 errors. Tried SMC, NVRAM, PRAM. Reinstalled all softwere. Nothing changed.

I suspect you have hardware problem with a fan sensor. Doing a software install will not help the machine needs to be taken in for service. If you run Apple Hardware Test in Extended Mode it should reveal the error code. If it does not then run AHT an additional 2-3 times to be sure in Extended Mode. Each pass will take about 30-60 minutes.

I sign up for TAPJOY.While signing in,they install something in my PROFILE CONFIGURATION...When I check my Settings-General,I can't see the PROFILE OPTION! Please help me :) Im running ios 6.0.1

I sign up for TAPJOY.While signing in,they install something in my PROFILE CONFIGURATION...When I check my Settings-General,I can't see the PROFILE OPTION! Please help me Im running ios 6.0.1

Well, after another call with Apple support and the engineers, no success. After spending over 20 hours trying to debug this, I give up. Apple was basically fishing for a solution with trial-and-error settings on the iphone. Then they wanted me to plug in software to log my iphone connections to the router, etc, etc., etc., at which point I decided I no longer wanted to participate in their testing process and will simply return the router.
25 hours of my life I'll never get back.
Big bummer, and frustrating for all the obvious reasons.

Can not run the test form using servlet (patch 8)

Installed 9I AS 1.0.2.2.1 and forms patch 8 on Windows 2000.
Configured the Forms Listener Servlet by following the white paper "Forms 6i Patch 8: Oracle Forms Listener Servlet for Deployment of Forms on the Internet".
I can get the page titled Forms 6i Listener Servlet using URL: http://myserver/servlet/oracle.forms.servlet.ListenerServlet.
However, I can not run the test form using the servlet by the url:
http://myserver/servlet/f60servlet?config=servlet. In the formsweb.cfg file I also added a section
[servlet]
serverURL=/servlet/oracle.forms/servlet.ListenerServlet
No meaningful error message. At first it seems very slow, and then shows the "The page can not be displayed" page.
Please advise.
Thanks.

u must add "Script Alias ifcgi60 "$ORACLE_HOME/forms60/cgi" in confirguration.

Running hardware test

Hi,
my intel imac has been acting balky lately- running a bit slow at times. It recently started "blacking out"- shutting down somewhat randomly and being slow to restart. I'm trying to run the hardware test from the installation cd's that came with my machine, but I'm unable to get it to run.
I've tried using installation disc 1 (my machine came w/ version 10.4.4 of the OS), installation disc 2, holding down "c", holding down "d", holding down "apple-d" etc to no avail. Any ideas how I can get the hardware test to actually run?
I just want to try to diagnose the random shut downs.
Thanks!
Jason

have your tried starting up in safe mode ?

Can't run Hardware Test at all. PLEASE HELP!

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