Can't run iTunes "Feature is on network resource that is unavail"

I upgraded to iTunes 7.1. whatever the latest version is just 2 days ago. Now when I try to launch it gave me an error. I tried to uninstall and reinstall, but when I try to reinstall I get "The Feture you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below."
I tried pointing it to everything iTunes, but there are no more files on my PC (I deleted them all).
HELP!!!

Having similar problem with iTunes.msi.
Error 1316. A network error occurred while attempting to read from the file C:\WINDOWS\Installer\iTunes.msi
May or May not be related but I have a hunch it is. This has been around on my Laptop for about a year every since a botched iTunes Quicktime install. Never have been able to get iTunes to run, or update Quicktime from an early version 6. Finally got Quicktime updated and installed through apple updater today. It errored similar to the error you posted except it suggested using tools, download only and manual install from the Apple Updater Menu. Quicktime worked, iTunes didn't so I figured I'm tired of blowing it off and see what the fine people here at Support can offer-up.
Still have the following Error:
Error 1316. A network error occurred while attempting to read from the file C:\WINDOWS\Installer\iTunes.msi
Intel based Generic PC Windows XP Pro NAS Storage, DVDRW DL,

Similar Messages

I can't install on uninstall iTunes on my laptop; running Windows XP. I've tried all the steps in Apple Support as well as Windows support. Can anyone help? I fet the error "The feature you are trying to use is on a network resource that is unavailable

I can't install or uninstall iTunes on my laptop. I've followed all the steps on Apple Support as well as Microsoft support. I get the error "The feature you are trying to use is on a network resource that is unavailable. Pick an alternate path to a folder containing the installation package 'iTunes.msi". This has been going on for a couple of weeks now and I'm very frustrated. From what I can see, I'm not the only one with this problem, but I have yet to see anyone post a solution that works. Microsoft wants to charge me $99 to troubleshoot it for me and Apple will charge $20. I think both are ridiculous as this is obviously not "operator error".

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I'm trying to download itunes 10 but I get to a point in the download and it tells me, "The feature you are trying to use is on a network resource that is unavailable" but I haven't had itunes on my computer for a year now so how can I get around this?

I'm trying to download itunes 10 but I get to a point in the download and it tells me, "The feature you are trying to use is on a network resource that is unavailable" but I haven't had itunes on my computer for a year now so how can I get around this?

iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am trying to uninstall itunes as it will not open error 7 (windows 126) so that I can reinstall but keep getting the message.. The feature you are trying to remove is on a network resource that is unavailable itunes.msi... Any suggestions anyone

I was unable to open iTunes and got a message error 7 (windows 126) so I tried to uninstall and download latest itunes 10. When I tried to remove old version of itunes I got the message... The feature you are trying to remove is on a network resource that is unavailable and when I try to download iTunes 10 the message reads.... The installation source for this product is not aailable. Verify that the source exists and that you can access it. Can anyone help?

A msi file is short for microsoft installer. It normally is for installation, removal, and maintenance for a program. So iTunes.msi would be used for the updating of the program. For some reason it isnt finding this so we can't update, install, or remove it.
From what I have seen windows installer cleanup utility solved related problems before.
I found this forum about removing and installing a new iTunes. It was about someone who was trying to isntall iTunes, and was looking for msi file and asked for help. Using this should allow you to be able to install iTunes. It won't give you the msi file but will allow you to isntall iTunes over again.
This was what was said.
Another option in case you can't get an msi. (Or even if you can ... the msi's mentioned in the messages may be damaged rather than missing.)
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time?

I can't update iTunes. It says "The feature you are trying to use is on a network resource that is unavailable...

I can't update iTunes. It says the feature you are trying to use is on a network resource that is unavailable.

It says Click Ok to try again or enter an alternate path to a folder containing the installation package itunes64.msi in the box below
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\......\Application Data\Apple\Apple Software Update\

I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\Documents and Settings\Aubrie\Local Settings\Application Data\Apple\Apple Software Update\)

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am trying to uninstall an earlier version of itunes and get the following error, "the feature you are trying to use is on a network resource that is unavailable" can anyone help

Hi I am trying to uninstall a previous version of itunes or download a newer version and I get the following error message "The feature you are trying to use is on a network resource that is unavailable" can anyone help please?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.' Can anyone help please

I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?
Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
Many thanks

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I uninstalled itunes, and tried to redownload/install it, now I can't even get it installed, it says " The feature you are trying to use is on a network resource that is unavailable" What do I do to get itunes back

I Removed itunes from my pc, and tried to redownload/install it, now i can't even get it installed, it says " The feature you are trying to use is on a network resource that is unavailable" What do i do to get itunes back on my pc?

This kind of problem can often be fixed with the microsoft Installer cleanup utility.
Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
When you run the cleanup utility, look for any instance that you find of iTunes and remove it.
It is possible that you will have to remove other apple programs if removing iTunes doesn't allow you to install iTunes. Post back with any furtyher error messages if there is a problem.

Why can't I uninstall itunes and reinstall it? It says; The feature I am trying to use is on a Network Resource that is unavailable.

Hi, I can't uninstall the older version of itunes along with some of its componetnts in ADD/Remove programs in Control Panel. I would like to download a newer version of itunes but I keep getting a dialogue box which reads 'The feature you are trying to use is on a Network Resource that is unavailable. Any ideas how to resolve this?

It says Click Ok to try again or enter an alternate path to a folder containing the installation package itunes64.msi in the box below
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

After trying to run the iTunes automatic update, I got this "The feature you are trying to use is on a network resource that is unavailable." Click OK to try again,or enter an alternate path to a folder containing the installation package 'itunes.msi"

After trying to run the iTunes automatic update, I got this box on my pc "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi" in the box below.. I ran a search for the file, and entered that into the box, to no avail. Then I launched iTunes and clicked on 'check for updates', and was told I had the latest version 11.0.1 I think it is. So, any clue on what to do? Thanks for any and all help.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I can't update my itunes it stops halfway and says the feature you are trying to use is on a network resource that is unavailable! Help!

I've been trying to update my itunes for AGES now and it just won't seem to do it! Everytime it get's halfway and say the feature you are trying to use is on a network resource that is unavailable. If someone could help me I would really appreciate it.

Which particular .msi file does the message go on to say can't be found, elle? (Several different .msis could be mentioned in the context: iTunes.msi, Bonjour.msi, AppleSoftwareUpdate.msi, etc.)

HT3204 I cannot download the latest version of itunes to my pc. I am running windows7. I keep getting the following message, "the feature you are trying to use is on a network resource that is unavailable". Any ideas?

i cannot download the latest version of itunes to my pc. i am running windows7. i get the following message, "the feature you are trying to use is on a network resource that is unavailable".

Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

HT1926 i am trying to download itunes 11.0 verision and am getting an error message that reads "feature ur trying to use is on a network resource that is unavailable" Can anybody help ?

I am trying to download the new version of itunes 11.0 but am getting an error message that reads "Feature your trying to use is on a network resource that is unavailable" Does anybody know how to resolve?

Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

I'm trying to update my itunes and i keep getting the error: the feature you are trying to use is on a network resource that is unavailable. Can someone please help me!!??

I'm trying to update my itunes and I keep getting the error:the feature you are trying to use is on a network resource that is unavailable.

Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

Can't run iTunes "Feature is on network resource that is unavail"

Similar Messages

Maybe you are looking for