Can't run itunes on Vista - Data Execution Prevention issue

Have installed iTunes on vista successfully. When I try to launch, was prompted to re-install iTunes again... digged a bit and came across this Data Execution Prevention issue...
Any idea how to solve this issue?

The following polydorus post is a good place to start with a DEP error:
http://discussions.apple.com/thread.jspa?messageID=10345363&#10345363

Similar Messages

  • Unable to open Itunes in Vista - data execution prevention (DEP)

    I'm unable to open itunes on my computer. I can install it but not open it. It says that the data execution prevention has stopped the running of the program. I have tried to change the settings of the data execution program, but it will not allow me to accept itunes - as it says that DEP has to be activated for itunes and cannot be deactivated. What do I do?

    One temporary solution is to run itunes through XP rather than vista.
    To do this go to the program icon (makes sure its not a shortcut, and the actual program icon, you can find this in your program files if its on on your desktop)
    sideclick on the icon
    go to properties
    compatibility tab
    check Windows XP service pack 2
    tell it to apply
    This should allow you to use itunes

  • Can't open itunes due to data execution prevention error

    I am currently unable to open itunes due to a data execution prevention error.  I have tried to clear temp files, uninstall and reinstall and nothing seems to work.  I tried to disable DEP for itunes but nothing seems to work.  Can anyone help me?

    Try the following, one at a time:
    1. First Repair QuickTime.  START/CONTROL PANEL/ADD OR REMOVE PROGRAMS/highlight QUICKTIME, click REMOVE, then select REPAIR.
    Now test your itunes and see if you still have this problem
    2. If you have Codec installed, please uninstall it and test out your iTunes.
    3.  If all that fail, scan your system for possible Windows system file corruption:
    Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"  (for Win XP-just click command prompt)
    type in
    sfc /scannow
    let Windows fix any system files that need to be repaired.
    Restart the computer if it did actually repair any files.
    Open iTunes and see if problem resolved.
    Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
    http://support.microsoft.com/kb/310747

  • ITunes 12 incompatible with Windows Vista Data Execution Prevention FIX

    I have been getting a "Vista Data
    Execution Prevention" error message whenever I closed iTunes for months
    now, and after reading through a few forums, I have found a solution
    that works.  It only takes two minutes.  Long story short:
    1) Start iTunes
    2) Open the Windows Task Manager
    3) Go to the "Proccess" Tab
    4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
    5) Select "Properties" from the drop down menu
    6) Go to the "Compatibility" Tab
    7) Check the Box next to "Run this program in compatibility mode for:"
    8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
    9) Click on "OK" to close the window.
    10) Close the iTunes application
    11) Reopen the iTunes application
    12) Close the iTunes application again.
    At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
    P.S. 
    If you want to go back and de-select running
    "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you
    can.  Though this part is totally optional.  The next time you close
    iTunes, you will get one last "Vista Data Execution Prevention" error
    message, but don't worry, it will be the last one.  Try opening iTunes
    again and then closing it, and TaDa, no more error messages.  I don't
    know why running AppleMobileDeviceHelper.exe *32 in compatibility mode
    JUST ONCE solves the problem, but it worked for me.
    Happy new year \o/

    Welcome tocguy. If I may ask you a question: How much memory does your Vista x64 PC have? I have 3 GB, which is the maximum that 32-bit Vista can recognize, but I seem to recall that 64-bit Vista can utilize much more than that, and wonder if that might be why 64-bit users are scarce in the 11.2 thread.
    I have now also done a truly clean reinstall, deleting Apple folders in ProgramData and each user account's AppData folder, and even the iTunes folders in each user's Music folder. Of course I moved my iTunes Media folder to a safe location first, and one iTunes Library backup file suitable for version 11.1.5. I also cleaned the registry. The most I can say is that I sometimes don't get a BEX upon closing iTunes now, but usually I do. I deselected one default setting during installation, "Use iTunes as the default player for audio files." (If an audio file can be opened by Media Player 11, why would I want to open it in a program that gives me a BEX nearly every time I use it? Too bad my AAC files purchased at iTunes Store can't be opened by WMP, but I certainly won't be buying any more of those now.) My advice to other Vista users: Don't waste your time reinstalling, it won't solve the DEP problem.
    Ran the Program Compatibility Wizard to run iTunes in XP SP2 compatibility mode, but abandoned that idea after the first BEX.
    Thought I was onto something when I tried the registry fix at http://blogs.technet.com/b/askperf/archive/2008/06/17/to-dep-or-not-to-dep.aspx. Johnny DEP thought he was so slick when he saw iTunes listed as an exception in his DEP tab, but there was one minor problem (yes I did reboot):
    Oh well, it's probably a bad idea to allow buffer overruns anyway. The fact that this didn't work causes me to think that Enhanced Mitigation Experience Toolkit or Application Compatibility Toolkit would also be a waste of time. Vista users who wish to avoid BEX errors can either downgrade their iTunes (free) or upgrade their Windows (not free).

  • ITunes 12 incompatible with Windows Vista Data Execution Prevention

    I just did a clean install of iTunes 12.0.1 after removing 11.4 and other components as described in Troubleshooting issues with iTunes for Windows updates. I'm running Vista Home Premium 32-bit SP2 with 3 GB RAM. Soon after closing the iTunes GUI, I get a Data Execution Prevention notification:
    I have already tested with every DEP setting except AlwaysOff, which would globally disable an important Windows security feature and is therefore not to be recommended. The problem is apparently a Buffer Overflow Exception. Here are the details from one instance:
    Product
    iTunes
    Problem
    Stopped working
    Date
    10/16/2014 7:37 PM
    Status
    Report Sent
    Problem signature
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 12.0.1.26
    Application Timestamp: 543e558b
    Fault Module Name: StackHash_d697
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 105059cc
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: d697
    Additional Information 2: 2bd40df4cf0a606a4574668730104c34
    Additional Information 3: d700
    Additional Information 4: cb2d139a5bee9dfc5c0d03df08159e62
    Extra information about the problem
    Bucket ID: 50
    This is actually not a new problem. As an experienced user of 32-bit Vista, I would have to say that the last compatible iTunes version was 11.1.5. See also Windows Vista problem reports after latest Itunes 11.2 update.

    I have been getting a "Vista Data Execution Prevention" error message whenever I closed iTunes for months now, and after reading through a few forums, I have found a solution that works.  Long story short:
    1) Start iTunes
    2) Open the Windows Task Manager
    3) Go to the "Proccess" Tab
    4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
    5) Select "Properties" from the drop down menu
    6) Go to the "Compatibility" Tab
    7) Check the Box next to "Run this program in compatibility mode for:"
    8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
    9) Click on "OK" to close the window.
    10) Close the iTunes application
    11) Reopen the iTunes application
    12) Close the iTunes application again.
    At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
    P.S.   If you want to go back and de-select running "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you can.  Though this part is totally optional.  The next time you close iTunes, you will get one last "Vista Data Execution Prevention" error message, but don't worry, it will be the last one.  Try opening iTunes again and then closing it, and TaDa, no more error messages.  I don't know why running AppleMobileDeviceHelper.exe *32 in compatibility mode JUST ONCE solves the problem, but it worked for me.
    Happy new year \o/

  • Windows keeps shutting down iTunes because of Data Execution Prevention. is there a DEP version of iTunes?

    My iTunes program keeps shutting down shortly after loading.  I get an error from Windows stating that a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then I get a message that states iTunes was closed because of Data Execution Prevention.  It states to find a version that allows DEP or change your DEP settings.  I uninstalled and reinstalled iTunes, but still have an issue.  Does anyone know how to fix this so that I can use iTunes?

    My iTunes program keeps shutting down shortly after loading.  I get an error from Windows stating that a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then I get a message that states iTunes was closed because of Data Execution Prevention.  It states to find a version that allows DEP or change your DEP settings.  I uninstalled and reinstalled iTunes, but still have an issue.  Does anyone know how to fix this so that I can use iTunes?

  • Itunes error. the data execution prevention pops up and says "to protect your computer, windows has closed this program. Data execution prevention helps protect against damage from viruses and other threat.

    I have a windows Xp computer. and i needed to download the newest itunes to support my ipod touch. but now my computer doesn't let me open itunes. The the data execution prevention pops up and says "to protect your computer, windows has closed this program. Data execution prevention (DEP) helps protect against damage from viruses and other threat." I tried excluding itunes from DEP on settings but it still doesn't work. I don't know what to do. please help me!!!
    thanks 

    try to select the computer cd/dvd autorun off.
    I had the same problem, then Kaspersky software found a conflict suggesting me this solution.
    Itunes now works...even if it always asks to set the cd/dvd autorun on when lunched.

  • Itunes with Vista, Data Execution Protection settings closes Itunes.

    I star-up Itunes.  It launches correctly.  Once the Itunes window is open and my music librairy appears, Microsoft closes Itunes.  The final message says its the Data Execution Protection settings that forced it to close.  I try and change the settings by turning the DEP off for Itunes, but it says that it can't run without it and refuses to disable it for Itunes. 
    Called Apple, they say it's a Microsoft problem...
    Called Microsoft, they say it's an incompatibility problem with Apple and pointed me here.
    Any suggestions?

    After seeing Bill-Taylor's response, I decided to try alexloise's suggestion to see if it would solve the relatively minor Vista/DEP on iTunes shutdown issue. The short answer seems to be "no," at least in my case. The Microsoft link that turingtest2 posted gave me a big headache, but did not show me how to disable AutoRun for the CD/DVD drive.  (If I understand correctly, other types of AutoRun should already be disabled if all Important and Recommended Windows updates have been installed.) So I tried the registry edit suggested in this article: http://www.pcmag.com/article2/0,2817,2254345,00.asp. Only then did I see the iTunes notification mentioned by alexloise:
    Unfortunately, I continue to see the familiar DEP notifications when exiting iTunes 11.4.

  • Data Execution Prevention in Vista prevents itunes from running.  WHEN IS APPLE GOING TO ADDRESS THIS ISSUE?

    Is there no solution to this problem?  The Windows site says keep checking the Apple site to get a version of iTunes that is compatible with the issues between the Data Execution Prevention in  Windows Vista and any of the later versions of iTunes.  Problem is, IT DOESN'T SEEM THAT APPLE REALIZES THERE IS A PROBLEM THAT NEEDS TO BE ADDRESSED.  If there is a solution, or a patch that can be downloaded, or anything, I would really appreciate knwoing about it.  The last time I had this problem was when I updated to iTunes 10.0.  It took most of 3 weeks to figure out a fix for that.  Now, I have a new phone, and it will not sync unless itunes 10.5 or later is installed.  I tried updating to that, and now I'm back to square one with the DEP problems.  Please help!!!!  thanks!! 

    OK, lets do a complete overhaul to make sure it's working ok.
    First to check your Windows system file for any corruption:
    Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
    type in
    sfc /scannow
    let Windows fix any system files that need to be repaired.
    Restart the computer.
    Start iTunes and see if it is ok.
    If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    (Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • Updated latest version of itunes onto windows xp.Can't open it.The Data Execution Prevention window comes up.I have followed all the directions of changing the settings.I have updated Quicktime.Still can't open it.

    I updated the latest version of itunes onto my pc (windows xp) and all of a sudden I can't open it up.  Everytime I try to open it I get a window that says: "Data Execution Prevention - Microsoft Windows...To help protect your computer, Windows has closed this program.  Change settings."  I have tried to change the settings.  Uninstalled & reinstalled itunes.  Updated the lates version of quicktime.  Nothing has helped.  If there is anyone who has a suggestion I would appreciate it.  I am at my wits end with this.  Thank you in advance for all your suggestions.

    If anyone is looking at this and would like to know what I did to finally get it to work, I did the following:  I right click on the itunes icon on my desktop.......clicked on "run as"........made sure that it ran as administrator.   This finally worked for me.  Hope you all find this info helpful.

  • Cannot run Quicktime or iTunes - Data Execution Prevention

    I have tried to install quicktime and itunes and when i run them windows vista home tells me that Data Execution Prevention has closed the application. I have removed itunes and quicktime and just tried installing quicktime - and i get the same error.
    I tried turning off DEP for quicktime - but windows tells me that it cannot be turned off for Quicktime.
    Any solution to this?
    Thanks!

    What are you doing when iTunes or Quicktime crashes? Does it crash on launch?
    Have you ever installed a 3rd party Quicktime alternative -- i.e. you downloaded and installed Quicktime from a non-Apple source? (There are some codec vendors that repackage / redistribute Quicktime. I recommend only installing Quicktime from the Apple web site or Apple Update Software.)
    When you uninstalled Quicktime, did you do the scorched earth version of the Quicktime uninstall -- where you uninstall, then run the Microsoft Installer Cleanup Utility and then manually search for Quicktime files (particularly in your system folder) and delete them?
    What I'm concerned about is that you have a partial, non-standard Quicktime install on your machine.
    Do you have any third party iTunes plugins or Quicktime codecs installed?

  • Itunes 8.1 wont run in vista- data exectution prevention stops itunes has c

    itunes wont even run since i downloaded 8.1, i keep getting the message "itunes has stopped working", and "data execution prevention has closed itunes" how the **** do i get back to the previous version of itunes so i can use my ipod again??

    I just got off the phone with support. You will need to provide your nano or iPod serial number to get any help with a windows system ( which I have ). I indicated that I followed the entire path to get a good 8.1 install. That included a windows "remove" of the current stable install ( a mistake ). I will have to drive 1 hour to an apple store and show up with a blank CD to get a good copy of the 8.1 "exe" install file .
    bassclef08

  • HT2292 Have upgraded to itunes 11.0.1.12 start itunes and it is closed, message reads I tunes closed to help protect computer, data execution prevention has closed itunes. windows Vista 32bit

    Have upgraded to itunes 11.0.1.12. Start itunes and it is closed with the message itunes closed to help protect computer data execution prevention has closed itunes. operating system is ms vista 32 bit. I have followed the procedures that I can find on the itune support site.

    You're welcome. Glad you got things sorted out.
    (No problem about not spotting the solutions ... the most common causes of this sort of message changes over time, so it's not straightforward to be able to tell when a given piece of advice still applies to the symptoms. Definitely worth posting to try to get a current heads-up on the likely contemporary causes of a particular error message.)

  • ITunes with Vista and data execution prevention

    Hi,
    I just installed iTunes on a Vista machine. But the data execution prevention doesn't allow to start the iTunes.exe. I even can't add an exception in vista, it complains that it is not possible for iTunes.exe.
    What the **** could be wrong here?
    Thanks for answers

    Thank you kindly.
    From the Start menu, click Open.
    In the Organize menu, click Folder and Search Options.
    Click the View tab.
    In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected and that "Hide extensions for known filetypes" is unchecked.
    Click OK.
    Now open your C:\Windows\System32\ directory. What files and/or folders can uour see in there with QuickTime in the filename or folder name?
    (In a standard QuickTime installation on a 32-bit system you should see just two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • Hey there, whenever i try to start iTunes in my laptop amsg coming up saying : data execution prevention prevented iTunes from starting (Dep), would you Pls help me out.I have windows vista installed.

    hey there, whenever i try to start iTunes in my laptop amsg coming up saying : data execution prevention prevented iTunes from starting (Dep), would you Pls help me out.I have windows vista installed.

    No, i do not have quickTime player.
    I have tried to close dep off for iTunes but failed to do so as i got a msg that iTunes can't work without Dep in execution data prevention.

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