Can't run Skype on laptop - Why?

I'm new to this community and can't find a solution to my problem so I need help. - My technucal knowledge is also very basic so I need simple explanations.
I have 2 laptops and 1 Androuid Tablet. One laptop runs Windows 7 Home Premium and the other Windows 8.1 I have Skype installed on all 3 devices and previously it worked perfectly.
Because of a home move my devices nwere all left switrched off for several weeks.
I now find that Skype still works on my tablet and also on my Windows 8.1 laptop. However, it no longer works on my Windos 7 laptop.
When I run the programme I get the sign in screen. I sign it but get a message saying 'cannot connect.' I click on 'can't access my account and I am sent a message by email giving me an account access code to use. When I use the code I am 'signed in' but only given access to a page providinbg details of calls made and credit available, etc. - I do not use this credit facility so it is no use to me. There is no way to get from this page to my usual page showing my contacts and allowing me to communicate wity them. Nor can I find a way to correspond with Skype Support to ask them for help.
Anyone got a suggestion please?
Solved!
Go to Solution.

Hi,
Yes, the best is to download the latest version from www.skype.com/go/download
Follow the latest Skype Community News
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