Can't run the installer - error message

We get halfway through the install - at 50%, as it switches from "downloading" to "installing" - and it stops, with "general error" message. We've done all the troubleshooting steps the page advises. Now what?

Try if this installer works better: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg

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