Can't save in Illustrator CS2

Hi Group,
I posted on the 25th Oct:-
"Have updated to CS2, everything fine except in Illustrator.
When saving work in the "Save as" or "Save a copy" I get "an unknown error
has occurred"
Even if I open work made prior to the upgrade from CS and then amend it, I
get the same "an unknown error has occurred", when I try to save it
I can save in other formats without problem, but I can't save my work in the
Illustrator format to return to later.
I have uninstalled and reinstalled without success.
Please has anyone else come across this, or can anybody advise a solution to
this problem?
Thanks in advance to all those that take the time to reply.
David "
Since then I have checked the Adobe forum for Illustrator and there appears
to be considerable traffic on this apparent "BUG" in illustrator, it also
seems to be hitting CS as well as CS2.
I find it amazing that Adobe can release software with problems such as
this. How can their credibility withstand issuing software that can't even
save in its own natural format.
It would appear that this bug was evident way back in March, yet here we are
still suffering in November, more that 8 months and still no word from
Adobe.
Any self respecting company would have pulled the offending software from
the shelves until they had a solution, yet Adobe seems not to have even
responded to the problem.
I'm sure there must be thousands of us out here that paid for this defective Adobe software and received a load of junk for their money.
If you feel as strongly as I do about it, how about a mass mailing to the
Adobe forums and let them know how you feel.They might eventually get the
message.
David

Shane,
Might I suggest some additional questions?
Does your file contain text? If so, does the problem occur with files that don't contain text?
What other Adobe applications and versions do you have installed?
What version(s) of Illustrator were you using before you installed your current version?
Did you install a tryout version of Illustrator before you installed the regular version?
What version of Windows are you on? What service packs have you installed?
Are you an administrator of your machine?
Are you using any font management utilities? If so, which ones and what version?
And whatever instructions you usually give for finding out about relevant Adobe common files. (I don't know what those instructions are.)
The only common pattern I have noticed in the forum posts is that the saving difficulties seem to be related to text, and that the only reliable solution is to manually remove all Adobe software including the Common Files and the registry entries from the machine and reinstall all the Adobe applications. This "solution" is daunting and undoubtably overkill; most likely there are just one or two PDF-related conflicting files and/or registry entries that must be removed, but there is insufficient data to identify which ones they are. Simply uninstalling and reinstalling CS or CS2 does not work.
(For more than a month ever since I upgraded to Microsoft Office 2004 as part of Adobe's Exchange migration I have had the same kind of problem with Microsoft Entourage, that it will not access my Exchange account. Nobody else here at Adobe is having this problem, and it is almost certainly is due to the fact that I had previously been using a very early version of Microsoft Office X, one that was released concurrently with OS X itself, and had not updated it for many years. The installer for Office 2004 apparently left some incompatible common framework on my machine, which it is not prepared to correctly detect and remove or update because nobody at Microsoft had such a stale environment.)

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