Can't SaveAs to My Favorites via IIS, but can via Tomcat

We've got BOE XI 3.1 installed on Windows Server 2003 SP2, with both IIS and Tomcat instances.
When a non-Admin user uses InfoView via IIS to view a report on a public folder that they don't have rights to save to, they can't save the report to their My Favorites folder. The same user can view and then save the same report to a public folder that they do have rights to save to, can copy and paste the same report to the My Favorites folder, and can view and then save the same report from the same folder to My Favorites using InfoView via Tomcat. The default Administrator can save to My Favorites on either web server.
One other curious detail is that when the user can't save to My Favorites, in the saveas dialog they don't see the default ~Webintelligence folder or any other sub-folders under My Favorites even tho they see them in the Documents List view.
Here's the pop-up error:
Save   <-- pop-up window title
Internal Error: the value of parameter folderId is invalid. (Error: INF )
Does anyone have any ideas about the cause and resolution?
Thanks,
Bill Fuchs

Eugene,
I opened a case with BO and the support rep believes it is a bug in the .NET version of InfoView. He has opened a ticket with the technical team who are still investigating and haven't gotten back to me yet. If you open another case it might help to get the issue resolved sooner
For your reference, my case is 422057 / 2009 and the technical escalation id is 5000098788.
Regards,
Bill

Similar Messages

  • How can i save music and pictures so all users can access them?

    how can i save music and pictures so all users can access them?

    Hi, this should be your answer as for sharing music. For photos though, I would assume you can do the same thing. Hope it helps!
    http://support.apple.com/kb/ht1203

  • Can access Apple TV via airplay, but can't get to internet or iMac from Apple TV

    Can access Apple TV via airplay, but can't get to internet or iMac from Apple TV. Whenever I try to put my info in it says to try later. When I test network it says network time has not been set. It has worked previously.

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.
    If you are still having problems, the following article(s) may help you.
    Troubleshooting AirPlay
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Wifi Diagnostic Software (for Mac users)
    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

  • IMac (27-inch, Mid 2011) 2.7 GHz Intel Core i5 4 GB 1333 MHz DDR3 running10.10.2 (14C1514). Trying to install Windows 7 64 bit from an install disc. When attempting to create an ISO image I can save the file in disk utility but can convert cdr to iso

    iMac (27-inch, Mid 2011) 2.7 GHz Intel Core i5 4 GB 1333 MHz DDR3 running10.10.2 (14C1514). Trying to install Windows 7 64 bit from an install disc. When attempting to create an ISO image I can save the file in disk utility but can convert cdr to iso. I select the file and the hit return as in step 8 of the Creating an
    iSO image document but the box that should open to select use iso does not open. How should I proceed?

    The Mac SuperDrive built into your Mac is the Optical drive.
    1. Insert your Windows DVD in Optical drive. Disconnect any external storage.
    2. Insert a USB2 Flash drive. This will be used to hold the BC drivers.
    3. Start BCA. Check the options to download software and Install Windows. You do not need to download Windows. The BCA will download the BC drivers to the USB.
    4. Partition your drive.
    5. You can see the Windows installer screens at https://help.apple.com/bootcamp/mac/5.0/help/#/bcmp173b3bf2.

  • How can I save a website created on iweb, but that I no longer have it saved in my computer, so I can open it in my new computer and republish it ......

    How can I save a website created on iweb, but that I no longer have it saved in my computer, so I can open it in my new computer  with iweb
    and republish it on another server, since mobile me would be gone on jun 2012.

    You need the Domain.sites2 file that's located in your Users/Home/Library/Application Support/iWeb folder in order to be able to manage and publish the site from another computer?
    Do you have that file? If you do copy it to the same folder on the other computer and you're ready to go.
    If not then you'll have to recreate the site from scratch.  Chapter 2.3 on the iWeb FAQ.org site has tips on using some of the existing files, image, audio, video, etc., from the published site in the recreation of the site. 1 
    OT

  • Strange. I can play all my clips in FCP 7, but can not export them via share, nor submit them via Compressor. What happened? Thank yiou for your kind help, I can not continue my work! FCP 7!

    Strange. I can play all my clips in FCP 7, but can not export them via share, nor submit them via Compressor. What happened? Thank yiou for your kind help, I can not continue my work! FCP 7!

    When FCP/FCS begins to act unexpectedly, the usual first step is to trash your preferences:
    https://discussions.apple.com/docs/DOC-2491
    MtD

  • HT1386 Hi when I Try to sync it tells me it can not save cause there not enough memory but I have 13 fb left?

    Hi when I Try to sync it tells me it can not save cause there not enough memory but I have 13 fb left?

    Hello, peppertwist. 
    Thank you for visiting Apple Support Communities. 
    When receiving the not enough space alert, he is the best article to go through. 
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
    Cheers,
    Jason H. 

  • My safari won't let me view a pdf link, nor can I save it as a document. How can I view these pdfs and links?

    My safari won't let me view a pdf link, nor can I save it as a document. How can I view these pdfs and links?

    Have you installed Adobe Reader and its associated plugin? AFAIK, that's the preferred if not the only way to open PDFs in an embedded view within Safari.
    http://get.adobe.com/reader/

  • I have an iMac running OS X 10.8.3 and have connected an Epson Workforce 2540 printed that is allegedly Airprint enabled. I can connect and print with a USB cable but can't connect via Airprint. My colleague running 10.7 can. Is this a feature of 10.8?

    I have an iMac running OS X 10.8.3 and have connected an Epson Workforce 2540 printed that is allegedly Airprint enabled. I can connect and print with a USB cable but can't connect via Airprint. My colleague running 10.7 can. Is this a feature of 10.8? Any ideas for a fix?

    iOS devices use AirPrint to connect to a supported printer. OS X will use Bonjour to locate and connect to the same printer.
    With the Epson connected to your wireless router, when you open Print & Scan and click the plus button to add, does the Epson appear in a small box with a heading of Nearby Printers?
    If not and a window appears showing Default, Fax, IP and Windows in the toolbar, do you see the Epson with the Default view selected?

  • How can i save my importing photos in iPhoto but edit in photoshop elements 11?

    how can i save my importing photos in iPhoto but edit in photoshop elements 11?

    You have two options:
    1. Set PSE as your external editor for iphoto and send the photos from iphoto. Save (not Save As) without changing the name or format and iPhoto will remember the original + the last edited version. (To get back to the original you will have to lose the edits, though.)
    2. Export the photos from iphoto, work on the copies, make all the changes you want to name and format and then reimport the edited versions to iphoto as new files. This lets you save as many different versions as you like.

  • We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions?

    We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • HT201272 I can't purchase in game? Sometime ok, but can't buy a lot of time. Thanks

    I can't purchase in game? Sometime ok, but can't buy a lot of time. Thanks

    What happens when you try to buy items and it doesn't work, does the 'buy' button not work, do you get any error messages ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I can't buy anything on the App Store but can get music and others

    I can't buy anything on the App Store but can get music and others

    Why not?  We are not mind readers.  What happens when trying to purchase content via iTunes?

  • Why do headings turn Chinese when I access my email via Firefox but not via Internet Explorer?

    Why do headings turn Chinese when I access my email via Firefox but not via Internet Explorer?

    hello, this is a displaying flaw caused the mcafee site advisor extension - please try to disable or remove that in case you have it present until there is an update by mcafee that can fix the problem.
    http://service.mcafee.com/faqdocument.aspx?id=TS100162
    https://community.mcafee.com/thread/76071

  • How do I get my music onto icloud from my ipad? I can see i have plenty of icloud storage but can't get my music to store on icloud hence taking up lots of storage on my ipad

    How do I get my music onto icloud from my ipad? I can see i have plenty of icloud storage but can't get my music to store on icloud hence taking up lots of storage on my ipad

    If you want to be able to access your entire music library from iCloud, you'll have to subscribe to iTunes Match (http://www.apple.com/itunes/itunes-match/).  Music purchased from the iTunes store is already in iCloud as it can be redownloaded at any time (see http://support.apple.com/kb/ht2519).

Maybe you are looking for

  • Migrating content from an encrypted Time Machine external disk (will not easily work)

    I recently purchased an SSHD to upgrade my Mac. I preferred not to completely restore from Time Machine, but rather to install a new copy of Mavericks on the new disk and then migrate my TM content afterwards. At the end of installation, Mavericks pr

  • FCP 7.0.3 crashes on open.

    I'm Running Final Cut Pro 7.0.3, and it keeps crashing on open. (Final Cut Pro quit unexpectedly) I went looking for the file "com.apple.finalcutpro.plist" in my prefs. folder but had no luck. Could anyone help?

  • Accessing internal table ACCIT

    Hi Experts, I am currently working on a substitution exit to substitute cost center in FI line item. The problem is that the data will only be available when the document is completed, so I put the substitution in complete document level. Does anyone

  • Driver Library to communicate with SQL Server database

    Hi All, I'm new to LabView and am hoping for a few guidelines to point me in the right direction for an application that I have to develop. I have to build an API to read/write to a database (SQL Server).  Another application will essentially have th

  • Google cal to ical

    what is a safe way to export a google event cal to ical without getting a 404 type error?