Can't scan Acrobat Pro 9.5.5 crashes when on Windows 8 PC

I have Acrobat Pro 9.5.5 on a Windows 8 PC.
When I try to use scan features, acrobat crashes.
I select custom scan it crashes.
I select configure presets it crashes.
Because Pro crahses I am unable to choose what scanner to use for scanning. No idea what scanner Pro is attempting to use.
I have the most current versions of both programs. Acrobat Pro 9.5 worked fine on Windows 7 PC.

Acrobat 9 was coded to support Windows 8. As the Acrobat 9 product family passed into "end-of-support" earlier this year that lack of compatibility for Windows 8 isn't going to change.
Be well...

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    Path:            /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    Identifier:      com.adobe.Acrobat.Pro
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    Parent Process:  launchd [258]
    User ID:         503
    Date/Time:       2012-11-02 19:11:57.561 -0700
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    Interval Since Last Report:          337900 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  7029 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      8429C03D-A823-F1EC-6DB3-C96F2003ABCD
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    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
        __TEXT                 0000000000001000-0000000000002000 [    4K] r-x/rwx SM=COW  /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
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    0   AdobeAGM                                0x0239533b AGMTerminate + 2600856
    1   AdobeAGM                                0x020f66c9 AGMInitialize + 345079
    2   AdobeAGM                                0x020db2ea AGMInitialize + 233496
    3   com.adobe.Acrobat.framework             0x0018b4cb RunAcrobat + 1557286
    4   com.adobe.Acrobat.framework             0x0018b419 RunAcrobat + 1557108
    5   com.adobe.Acrobat.framework             0x010636e2 AcroSecurityBailOutImpl + 13087778
    6   com.adobe.Acrobat.framework             0x01064d8d AcroSecurityBailOutImpl + 13093581
    7   com.adobe.Acrobat.framework             0x01065ba3 AcroSecurityBailOutImpl + 13097187
    8   com.adobe.AcrobatPlugin.PaperCapture          0x0d4fba27 AcroPluginMain + 21337
    9   com.adobe.AcrobatPlugin.PaperCapture          0x0d4fc34e AcroPluginMain + 23680
    10  com.adobe.AcrobatPlugin.PaperCapture          0x0d51292a AcroPluginMain + 115292
    11  com.adobe.ocrlibrary                    0x0de122e7 0xde02000 + 66279
    12  com.adobe.ocrlibrary                    0x0de10d91 0xde02000 + 60817
    13  com.adobe.ocrlibrary                    0x0de4436d RecognizeFile + 76
    14  com.adobe.AcrobatPlugin.PaperCapture          0x0d50c864 AcroPluginMain + 90518
    15  com.adobe.AcrobatPlugin.PaperCapture          0x0d50f435 AcroPluginMain + 101735
    16  com.adobe.AcrobatPlugin.PaperCapture          0x0d510bf2 AcroPluginMain + 107812
    17  com.adobe.AcrobatPlugin.PaperCapture          0x0d511271 AcroPluginMain + 109475
    18  com.adobe.Acrobat.framework             0x009c1dc9 AcroSecurityBailOutImpl + 6134537
    19  com.adobe.Acrobat.framework             0x00911939 AcroSecurityBailOutImpl + 5412473
    20  com.adobe.Acrobat.framework             0x00654238 AcroSecurityBailOutImpl + 2539384
    21  com.adobe.Acrobat.framework             0x0065437e AcroSecurityBailOutImpl + 2539710
    22  com.adobe.Acrobat.framework             0x00ba06d6 AcroSecurityBailOutImpl + 8094742
    23  com.adobe.Acrobat.framework             0x00ba03fa AcroSecurityBailOutImpl + 8094010
    24  com.adobe.Acrobat.framework             0x00bb9b45 AcroSecurityBailOutImpl + 8198277
    25  com.adobe.Acrobat.framework             0x00bbc9d4 AcroSecurityBailOutImpl + 8210196
    26  com.adobe.Acrobat.framework             0x006705ea AcroSecurityBailOutImpl + 2655018
    27  com.adobe.Acrobat.framework             0x00670937 AcroSecurityBailOutImpl + 2655863
    28  com.adobe.Acrobat.framework             0x008120bb AcroSecurityBailOutImpl + 4365819
    29  com.adobe.Acrobat.framework             0x00810847 AcroSecurityBailOutImpl + 4359559
    30  com.apple.AppKit                        0x91d9da21 -[NSWindow sendEvent:] + 6968
    31  com.apple.AppKit                        0x91d98a0f -[NSApplication sendEvent:] + 4278
    32  com.apple.AppKit                        0x91cb272c -[NSApplication run] + 951
    33  com.adobe.Acrobat.framework             0x00010c87 RunAcrobat + 6882
    34  com.adobe.Acrobat.framework             0x0000f2e1 RunAcrobat + 316
    35  com.adobe.Acrobat.Pro                   0x00001e92 main + 94
    36  com.adobe.Acrobat.Pro                   0x00001e16 start + 54
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x9873f9ae kevent + 10
    1   libdispatch.dylib                       0x982ccc71 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib                       0x982cc7a9 _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x9873e8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95882220 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x959080a1 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x99827492 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x9982768e TSWaitOnConditionTimedRelative + 146
    5   com.apple.CoreServices.CarbonCore          0x99773b9b MPWaitOnQueue + 261
    6   AdobeACE                                0x01f5d737 ACEInitialize + 3741
    7   AdobeACE                                0x01f5d6ad ACEInitialize + 3603
    8   com.apple.CoreServices.CarbonCore          0x997faa7b PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
    10  libsystem_c.dylib                       0x95867cee thread_start + 34
    Thread 3:
    0   libsystem_kernel.dylib                  0x9873e8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95882220 _pthread_cond_wait + 833
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    3   AdobeAGM                                0x020aa6bc AGMInitialize + 33770
    4   AdobeAGM                                0x020aa5f6 AGMInitialize + 33572
    5   AdobeAGM                                0x020aa151 AGMInitialize + 32383
    6   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
    7   libsystem_c.dylib                       0x95867cee thread_start + 34
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    0   libsystem_kernel.dylib                  0x9873e8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95882289 _pthread_cond_wait + 938
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    0   libsystem_kernel.dylib                  0x9873f9ae kevent + 10
    1   com.adobe.Acrobat.framework             0x01330b1a AcroSecurityBailOutImpl + 16025690
    2   com.adobe.Acrobat.framework             0x012857eb AcroSecurityBailOutImpl + 15324459
    3   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
    4   libsystem_c.dylib                       0x95867cee thread_start + 34
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    0   libsystem_kernel.dylib                  0x9873e8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x95882289 _pthread_cond_wait + 938
    2   libsystem_c.dylib                       0x9590fafc pthread_cond_wait + 48
    3   com.adobe.amt.services                  0x0cc26f2c C_AMTUISwitchSuppressUpdates + 16864
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    5   com.adobe.amt.services                  0x0cc26f92 C_AMTUISwitchSuppressUpdates + 16966
    6   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
    7   libsystem_c.dylib                       0x95867cee thread_start + 34
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    0   libsystem_kernel.dylib                  0x9873ec72 __semwait_signal + 10
    1   libsystem_c.dylib                       0x95907a61 nanosleep$UNIX2003 + 189
    2   libsystem_c.dylib                       0x9590792a usleep$UNIX2003 + 60
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    4   com.apple.Foundation                    0x92ea61d8 -[NSThread main] + 45
    5   com.apple.Foundation                    0x92ea615b __NSThread__main__ + 1396
    6   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
    7   libsystem_c.dylib                       0x95867cee thread_start + 34
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    0   libsystem_kernel.dylib                  0x9873f0ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x9588004c _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x9587fe19 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x95867cca start_wqthread + 30
    Thread 9:
    0   libsystem_kernel.dylib                  0x9873f0ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x9588004c _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x9587fe19 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x95867cca start_wqthread + 30
    Thread 10:
    Thread 11:
    0   libsystem_kernel.dylib                  0x9873c80e semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework             0x0045007c AcroSecurityBailOutImpl + 425404
    2   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
    3   libsystem_c.dylib                       0x95867cee thread_start + 34
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    0   libsystem_kernel.dylib                  0x9873c80e semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework             0x0045007c AcroSecurityBailOutImpl + 425404
    2   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
    3   libsystem_c.dylib                       0x95867cee thread_start + 34
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    0   libsystem_kernel.dylib                  0x9873c80e semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework             0x0045007c AcroSecurityBailOutImpl + 425404
    2   libsystem_c.dylib                       0x9587d557 _pthread_start + 344
    3   libsystem_c.dylib                       0x95867cee thread_start + 34
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      eax: 0x00000000  ebx: 0x02395332  ecx: 0x04e22ce8  edx: 0x00000000
      edi: 0x00000000  esi: 0x04e22cec  ebp: 0xbfffd928  esp: 0xbfffd8d0
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       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
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    Logical CPU: 1
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        0x1000 -     0x1fff +com.adobe.Acrobat.Pro (10.1.4 - 10.1.4) <5F536BF4-9871-0FF5-45E8-24D1686ABCEF> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
        0x6000 -  0x1cd0ff7 +com.adobe.Acrobat.framework (10.1.4 - 10.1.4) <D3555537-0E24-FED8-A37D-1954E50ACD0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
    0x1f5b000 -  0x207cfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x209f000 -  0x2663ffb +AdobeAGM (1) <B09E932D-3C51-EFEF-A21C-C1747B36BDB5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x2716000 -  0x2733ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x273a000 -  0x2a5dff3 +com.adobe.CoolType (AdobeCoolType 5.08.115.1 - 5.08.115.1) <DA458D39-A0A9-163E-F13E-BA9333B413DD> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x2aaf000 -  0x2bcdff3  com.apple.WebKit (8536 - 8536.26.14) <C98F734D-D579-3F89-9A58-9EE890B1748E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x2c7e000 -  0x390dff3  com.apple.WebCore (8536 - 8536.26.14) <82E97E6B-3F31-39A7-B41F-CD308E6EF238> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
    0x4601000 -  0x460eff3  com.apple.Librarian (1.1 - 1) <88A55A5E-40FF-3234-8394-2317120B79AB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
    0x891b000 -  0x8b13ff7 +com.adobe.Acrobat.adm (10.1.4 - 10.1.4) <34359758-168B-1E60-A3E4-2E4745649195> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
    0xab24000 -  0xab4affb +AdobeBIBUtils (1) <B9888BEE-A939-50E3-1CD3-3313AC14A073> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    0xbc7f000 -  0xbc87fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
    0xbd13000 -  0xbd72fe7 +AcroSQLite (1) <33E9D2E6-ACE5-0905-A40C-D1079751F9DF> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
    0xbd92000 -  0xbde8ffb +com.adobe.AcrobatPlugin.WebLink (10.1.4 - 10.1.4) <D2A319BC-6B9F-7490-3097-ACEB27D02F96> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Weblink.acroplugin/Contents/MacOS/WebLink
    0xbf00000 -  0xc10afeb +com.adobe.AcrobatPlugin.EScript (10.1.4 - 10.1.4) <831F6996-BCA1-3C75-B643-0355401D3B4C> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
    0xc458000 -  0xc516ff3  ColorSyncDeprecated.dylib (400) <35E3054C-5DF1-30D4-A368-C4FDB0992373> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
    0xc65a000 -  0xc6cafeb +com.adobe.adobe_caps (adobe_caps 3.5.4.0 - 3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0xca8f000 -  0xcafcffb +com.adobe.amtlib (amtlib 3.5.0.34 - 3.5.0.34) <8C1EBC9E-DDFF-660B-03FB-196CE8A4CED8> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
    0xcb13000 -  0xcbbefff  libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
    0xcc02000 -  0xcc69fe7 +com.adobe.amt.services (AMTServices 3.5.0.34 [BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00] - 3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
    0xd4b0000 -  0xd4e7fef +com.adobe.AcrobatPlugin.Updater (10.1.4 - 10.1.4) <1E8139A5-93D8-AF1E-07B4-06AB8970C796> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Updater.acroplugin/Contents/MacOS/Updater
    0xd4f1000 -  0xd528ff7 +com.adobe.AcrobatPlugin.PaperCapture (10.1.4 - 10.1.4) <3040067C-A6B9-93A4-F13C-98B560EC7C17> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/PaperCapture.acroplugin/Contents/MacOS/PaperCapture
    0xd8f4000 -  0xd971ff7 +com.irislink.iDRS14_5 (14.5 - 14.5.4.1) <A30459C2-B559-CF82-60DC-19FE9758BECB> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/PaperCapture.acroplugin/Contents/Frameworks/OCRLibrary.framewor k/Versions/A/Frameworks/iDRS14_5.framework/Versions/A/iDRS14_5
    0xde02000 -  0xdf42fe3 +com.adobe.ocrlibrary (1.0 - 1.0) <09A69F4C-66CB-3A11-0C55-2043C45E9BC0> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/PaperCapture.acroplugin/Contents/Frameworks/OCRLibrary.framewor k/OCRLibrary
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    0x95f5b000 - 0x961c8fff  com.apple.imageKit (2.2 - 667) <3F5F92DB-C0C0-3C5F-98C6-B84AB9E28B55> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
    0x961c9000 - 0x961c9fff  com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x961ca000 - 0x96227fff  com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x96228000 - 0x96281fff  com.apple.AE (645.3 - 645.3) <6745659F-006D-3F25-94D6-DF944E9A01FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
    0x962a8000 - 0x962abffc  libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
    0x962ac000 - 0x962b2fff  com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
    0x962b3000 - 0x962b3ffd  com.apple.audio.units.AudioUnit (1.8 - 1.8) <4C13DEA2-1EB0-3D06-901A-DB93184C06F0> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x962bc000 - 0x963a5ff7  libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
    0x963a6000 - 0x963aaffe  libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
    0x963ab000 - 0x963aeff7  com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
    0x964ac000 - 0x964cefff  libc++abi.dylib (24.4) <06479DA4-BC23-34B6-BAFC-A885814261D0> /usr/lib/libc++abi.dylib
    0x964cf000 - 0x965edff7  com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSen der
    0x965ee000 - 0x965efffd  com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
    0x965f0000 - 0x96631ff7  libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
    0x96632000 - 0x966ccfff  com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
    0x966d4000 - 0x966f4ffd  com.apple.ChunkingLibrary (2.0 - 133.2) <FE5F0F1E-B15D-3F76-8655-DC2FE19BF56E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
    0x966f5000 - 0x967a9fff  com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x967aa000 - 0x967adff

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        Application Timestamp:                     518ac052
        Fault Module Name:                          ImageConversion.api
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        Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
        Additional Information 3:                  0a9e
        Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

    Unfortunately no.  However, I did try converting several other stock photos that I have on my machine, and that worked fine.  This leads me to believe there is something "different" about the first set of JPGs that I was trying to convert.  Maybe a security setting on the camera that they were taken with? I'm still at a loss.  But thanks for the suggestion that sparked the other idea

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