Can't scan APE v 12 with HP Photosmart D110 on Windows 7

Using PSE v 12 on Windows 7 system.
Scanning through Organizer I get an error and nothing scans.  Scans fine with Editor.
Nothing was imported.  The file(s) or folder(s) selected to import did not contain any supported file types, or the files are already in this Catalog.
The file already exists in the catalog
c:/users/diane/AppData/Lo..... /top.jpg
Scans fine with the HP Print Driver.
I *have* scanned before and am not sure why it won't, now.

I spent well over 2 hours on chat with the question.  Spread over 2 calls.  Chatted with two front line techs and one supervisor.  As I don't know much about this whole thing we did touch on the Backup....
But I solved this myself.
If the error says "file in catalog already" think about 2 things, the file and the catalog.
In this case, I did a search for the file name, found the file and it was one I had deleted, but apparently not from the catalog.  Thought I had.  Once I deleted it, the troubles were gone in a flash.
Pity tech support didn't give this course of action any effort at all.

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