Can't scan from epson workforce 845

I can't scan documents from my epson workforce 845 printer. I use a wireless home network to connect to printer. Printing works fine, but epson software shows communication error when I try to scan.

Scanning drivers over wireless typically aren't as good as printer drivers themselves. Try hooking it up directly via USB and see if it works that way. Have a look at my FAQ* to see if any open source drivers might work better.

Similar Messages

Can't install printer driver for Epson Workforce 845 on Lion

I can't seem install the printer driver for the Epson Workforce 845 on my MacBookPro running OS 7.2.
I installed the software from Epson but the printer installer can't find it.

I just finished installing an Epson Workforce 545 on Lion. This info is valid as of early March 2012. The trick seems to be this: DON'T install using the CD that comes with the printer. DON'T download the driver from Epson.
First do an Apple Software Update to make sure the machine is up-to-date. Then simply open the Printer & Scan preferences and add the Epson printer. It will download the driver directly from Apple and you will be good to go. If you do install the bad drivers from Epson, you have to remove the /Library/Printers/EPSON folder and also anything EPSON in the Cache folder, then start over.

Cannot print on Epson Workforce 845

Running 10.7.5 on MacBook. Home network is Airport Extreme. Printer working just fine until today and now for no apparent reason doesn't print from the Mac. It will print from my iPhone and iPad so the issue isn't the network or the printer.
I have rebooted everything there is to reboot, I have uninstalled and reinstalled the Epson drivers, I have tried using the network, I have tried using the USB cable. It still scans using ImageCapture just fine. It also recognizes the printer, can tell ink levels etc etc etc
After the above is on the screen for ages this error message will eventually show up
Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS/r astertoescpII failed
I am having to save documents to dropbox, download from dropbox to my iPhone and print from my iPhone. Help!!
Thanks in advance for any and all efforts.

Try deleting the print queue ...
Open System Preferences > Print & Scan > Print
Click: Open Print Queue
Delete all jobs
Restart your Mac, turn off the printer, then turn it back on.
If that didn't help, delete the printer in the System Preferences > Print window by clicking - (minus)
Then go to the Epson site and download fresh drivers for the Epson Workforce845
Then back to System Preferences > Print. Click + to add the printer again.
Beyond that, try the manual > Epson WorkForce 845, Documents & Manuals - Technical Support - Epson America, Inc.

Epson workforce 845 suddenly not working wirelessly, help!

I've had an iMac for three yrs., also bought an Epson Workforce 845 at the same time. Both have worked seamlessly. I believe that after the most recent automatic computer update, is when my printer stopped working wirelessly. I can print from my iPad and iPhone, but not from my iMac. I've been on the phone with Epson three times, they can't figure it out. My husband's mac mini won't print now either. Any suggestions as to what I can do to get my printer to print wirelessly again???? HELP!! So frustrated.

Try a reset > Mac OS X: How to reset the printing system

Epson Workforce 845 will not print after IPad software upgraded

All worked well before I upgraded my Ipad2 software yesterday. No longer prints. Message when I press print says it is searching for an AirPrint printed, and finds none on my network. Nothing has changed except the software upgrade. hat must I do?

Thanks...other computers on the wireless network continue to work well. The Epson Workforce 845 is an approved printer on AirPrint. Trying to find a printer setup screen on the iPad without success. When I bought the new wireless printer, it worked right out of the box with the iPad.
I am tempted to restore the software to the original factory settings through iTunes but fear losing everything that has been added since I got it. A disclaimer on iTunes says I can back all up, and later reinstall after I reset to original factory settings, but I am skeptical. Any experience in this area?

Can't Scan from HP Officejet 7580

Can't scan from my HP Officejet 7580. Use to work just fine, and I have not changed anything I can think of that would affect it. Now I get message "Unexpected Internal Error Has Occurred". I did all the suggested solutions...checked all connections, reinstalled software, rebooted, disconnected/reconnected, and also verified Ditigal Imaging Monitor is active. Nothing helps.
Thanks for your help. Also I think I am suppoed to be abel to scan from Photosmart, but don't see a scan option. Thanks for your suggestions on this also.

Is the 7580 connected via network? USB?
Which OS?
Does the error message indicate the following?
An unexpected internal error has occurred. Click OK to close the program, and then try one of the following:
- Restart the program.
- Restart the PC and then try again.
- Reinstall the Photo & Imaging Software and try again.
Try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-65961-4&lc=en&dlc=en&cc=us&...

How can I scan from my HP printer to e-mail on my Chromebook?

How can I scan from my HP printer to my Chromebook?

Hello ermingarde,
I understand you would like to scan from your HP Printer to your Chromebook. I would love to be able to help you with this, but require a little more information:
1. What is the exact model number of your Chromebook? Click the link to find out:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...
I will watch for your reply.
Thanks in advance,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HT3669 Can't scan from my HP Office Jet 6700 (Fax) to my MacBook Pro

Hi there, I can't scan from my HP Office Jet 6700 (Fax) to my MacBook Pro. I've tried all of the tips I've found online but when I try to 'Enable Scan to Computer' it says that there is a communication error. Anyone got any tips for me?

Hi,
Both printer and computer seem to be on same network.
Please download and run the following utility to troubleshoot on the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&jumpid=reg_r1002_usen_c-0...
Also download and install the firmware update from the link below.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-89897-4&cc=us&dlc=en&lc=en&...
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

I can't scan from my HP photosmart premium, now that i updated my Lion software. Can anybody help?

i can't scan from my HP photosmart premium, now that i updated my Lion software. Can anybody help?

http://support.apple.com/kb/HT3669 for starters.

I can't scan from my HP Photosmart C4440; not direct from the scanner to pc nor vice versa

I can't scan from my HP Photosmart C4440; not direct from the scanner to pc nor vice versa, Please help me ASAP, Thanks everyone, I'm stuck with a homework!

Hello @Roberto3 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues scanning. I'd like to help!
Are you able to make a copy as opposed to a scan?
Do you have any errors come up when scanning?
I'd recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend downloading and running the HP Print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Can't scan from Office Jet Pro 8600

I can't scan from my Office Jet Pro 8600. I'm connected to my home Verizon Fios wireless network. I'm running Windows XP. The printer works fine, but I can't scan. When I use the display on the printer I get a "No Computer Found" message. When I go to find the scanner on the Control Panel/Scanners & Cameras - I can see the printer listed, but when I click on the printer, I get a message that reads: "The scanning software could not be found, or your scanner is not connected. Please make sure your scanner & your scanner software are properly installed." So then I use the HP Print & Scan Doctor to download to "Get Installer" presumably to download the software. After the software downloads, there is no difference. I still can scan, & the network is not seeing the scanner. What gives?

Hello,
I see that an issue has popped up that pertains to NOT being able to scan.
Please click on the following link that troubleshoots A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning.
Please feel free to write back with any additional questions or concerns.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

How do I get my scanner to work (Epson Workforce 845) with Maverick

How do I get my scanner to work (Epson Workforce 845) with Maverick

Have you checked the Epson web site for an updated driver?
Try using Applications/Image Capture.
Another application is VueScan.
VueScan
VueScan FAQ

I can't scan from my Canon Pixma 882 after installing Snow Leopard 10.6.3. How can I get my scanner to work?

I can't scan from my Canon Pixma 882 after installing Snow Leopard 10.6.3. I did get the printer to work after downloading the printer software from Apple. I used to have 10.4.1. How can I get my scanner to work?

Check here to see if there is an updated driver available for it:
Printer and Scanner software available for download:
http://support.apple.com/kb/HT3669?viewlocale=en_US

HT4356 Am at my wit's end trying to print to epson workforce 845

I am at my wits's end trying to print my iPad 2 to an epson workforce 845. Have looked on Epson, Apple, been 3 hours on it, downloaded epson's print utility, but it nothing I do seems to work, trying also to set up with my MacBook Pro for wireless. It worked for awhile and quit. But my iPad has never worked. It works with ease on my HP at home, but not my Epson. get message: no AirPrint found. Geez alou, someone help me before I shoot myself (only joking about shooting myself)

What make and model router do you have?
Make sure they are on the same wifi network. If they are, you'll likely have success turning off the router, the printer, and the iOS device and powering them back on.

Can't scan with Epson Stylus DX4450

Hi everybody.
I'm trying to configure my Epson Stylus DX4450. Printing works like a charm, but scanner is not. I tried to configure it as it was suggested on various websites. I've installed sane, xsane, iscan (from http://repo.archlinux.fr/i686) also I've downloaded iscan-plugin-cx4400 from Avasys website, extracted it with rpmextract ant put the library to /usr/lib/iscan.
When I try sane-find-scanner it shows:
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
found USB scanner (vendor=0x04b8 [Language Error], product=0x083f [Language Error]) at libusb:002:010
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.
When I try scanimage -L it's idle for about a minute and then it shows:
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
But when I try it again it shows:
device `epkowa:libusb:002:010' is a Epson flatbed scanner
Then if I try sane-find-scanner again it will show no language errors:
found USB scanner (vendor=0x04b8, product=0x083f) at libusb:002:010
xsane will check for available devices for some time, then it shows a message, that no device is available. iscan shows a message "Could not send command to scanner. Check the scanners status". Sometimes iscan will launch, but I can't scan, because it will show me the "Could not send..." error message.
Device usually turns off when I try xsane. Two times xsane launched, but Epson turned off right after it. It also turns off sometimes when I try sane-find-scanner second time or when I try to launch iscan.
I read that there can be a conflict between sane and gphoto, moved /etc/udev/rules/54-gphoto.rules and restarted udev - still didn't work.
/etc/sane.d/dll.conf:
# enable the next line if you want to allow access through the network:
net
abaton
agfafocus
apple
avision
artec
artec_eplus48u
as6e
bh
canon
canon630u
#canon_pp
cardscan
coolscan
coolscan2
#dc25
#dc210
#dc240
dell1600n_net
dmc
epjitsu
#epson
#epson2
epkowa
fujitsu
#gphoto2
genesys
gt68xx
hp
hp3900
hpsj5s
hp3500
hp4200
hp5400
hp5590
hpljm1005
hs2p
ibm
leo
lexmark
ma1509
matsushita
microtek
microtek2
mustek
#mustek_pp
mustek_usb
mustek_usb2
nec
niash
pie
pint
pixma
plustek
#plustek_pp
#pnm
qcam
ricoh
s9036
sceptre
sharp
sm3600
sm3840
snapscan
sp15c
#st400
#stv680
tamarack
teco1
teco2
teco3
#test
u12
umax
#umax_pp
umax1220u
v4l
# The following backends are not included in the sane-backends distribution
# If you want to use them, download them from their webpages and read their
# documentation
# HP OfficeJet backend homepage: http://hpoj.sf.net/
# Uncomment the following line if hpoj is installed:
#hpoj
hp_rts88xx
#hpaio
/etc/sane.d/epkowa.conf:
# epkowa.conf -- sample configuration for the EPKOWA SANE backend
# Copyright (C) 2004 Olaf Meeuwissen
# See sane-epkowa(5), sane-scsi(5) and sane-usb(5) for details.
# SCSI scanners can be configured simply by listing the path to the
# device. For example, if your system claims to have a /dev/scanner
# SCSI device, all you have to do is uncomment the following line:
#/dev/scanner
# In the interest of maintainability, most installations would have
# /dev/scanner sym-linked to the real SCSI scanner device node.
# An alternative way that works for many operating systems and is a
# little bit more generic, is to have the backend probe for your SCSI
# scanner with the following configuration command:
#scsi EPSON
# On systems with libusb, the following line is sufficient to get the
# backend to recognise your USB scanners. It presumes, however, that
# the scanner---more precisely, it's USB product ID---is known to the
# backend.
# For all USB scanners that are officially supported by this backend,
# this presumption is true. A list of such scanners can be found in
# sane-epkowa(5).
usb 0x4b8 0x83f
# For any USB scanner not known to the backend (yet), you may, at your
# own peril(!!), force the backend to recognise and use it via libusb.
# You can do so by the following configuration command:
# usb <USB vendor ID> <USB product ID>
# SEIKO EPSON's USB vendor ID is '0x04b8' (without quotes). In order
# to find the USB product ID, use lsusb(1) or, on Linux systems, peek
# at the information in /proc/bus/usb/devices.
# A sample configuration for the Perfection 1650 (GT-8200), which has
# a product ID of 0x0110, would look as follows:
#usb 0x04b8 0x0110
# When not accessing your USB scanner via libusb, you may need to use
# one of the configuration commands below or commands that are almost
# the same. These commands typically access the scanner via a kernel
# scanner module.
usb /dev/usb/scanner0
usb /dev/usbscanner0
usb /dev/uscanner0
# Linux had a scanner module until version 2.6.2. As of version 2.6.3
# libusb is your only option. Linux' scanner module can be loaded via
# the modprobe(8) command like so:
# modprobe scanner vendor=<USB vendor ID> product=<USB product ID>
# If the scanner module already knows the vendor and product IDs, you
# do not have to specify them. If you want to have this done automa-
# tically every time you boot, you can add the above line, except for
# the modprobe command itself, to your /etc/modules file.
# Although not tested with this backend, parallel port scanners should
# be usable. You can configure them as shown below, but I do not know
# much about the details. Information is welcome.
#pio 0x278
#pio 0x378
#pio 0x3BC
/etc/udev/rules.d/53-sane.rules (shortened):
# This file was automatically created based on description files (*.desc)
# by sane-desc 3.3 from sane-backends 1.0.19 on Fri Mar 7 06:29:43 2008
# udev rules file for supported USB devices
# To add a USB device, add a rule to the list below between the
# LABEL="libsane_rules_begin" and LABEL="libsane_rules_end" lines.
# To run a script when your device is plugged in, add RUN+="/path/to/script"
# to the appropriate rule.
# The following list already contains a lot of scanners. If your scanner
# isn't mentioned there, add it as explained above and mail the entry to
# the sane-devel mailing list ([email protected]).
ACTION!="add", GOTO="libsane_rules_end"
ENV{DEVTYPE}=="usb_device", GOTO="libsane_create_usb_dev"
SUBSYSTEM=="usb_device", GOTO="libsane_rules_begin"
SUBSYSTEM!="usb_device", GOTO="libsane_rules_end"
# Kernel >= 2.6.22 jumps here
LABEL="libsane_create_usb_dev"
# For Linux >= 2.6.22 without CONFIG_USB_DEVICE_CLASS=y
# If the following rule does not exist on your system yet, uncomment it
# ENV{DEVTYPE}=="usb_device", NAME="bus/usb/$env{BUSNUM}/$env{DEVNUM}", MODE="0664", OWNER="root", GROUP="root"
# Kernel < 2.6.22 jumps here
LABEL="libsane_rules_begin"
# EPSON Stylus CX4300 | EPSON Stylus CX4400 | EPSON Stylus CX5500
# EPSON Stylus CX5600 | EPSON Stylus DX4400 | Epson Stylus DX4450
ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="083f", MODE="0664", GROUP="scanner", ENV{libsane_matched}="yes"
# The following rule will disable USB autosuspend for the device
ENV{libsane_matched}=="yes", RUN+="/bin/sh -c 'test -e /sys/$env{DEVPATH}/power/level && echo on > /sys/$env{DEVPATH}/power/level'"
LABEL="libsane_rules_end"
Can anyone help with this?

Almost solved.
First I've copied files extracted from iscan-plugin-cx4400.rpm from /usr/lib/iscan to /usr/lib/sane. Didn't work.
Then I've checked version of iscan with yaourt and it appeared that aur have newer version than the one from archlinux.fr repo. I've built it, moved epkowa.conf.pacsave to epkowa.conf and it worked once.
sane-find-scanner output was the same, with language errors, but scanimage -L showed that it found my scanner (don't have the exact output - it was different than before). xsane still didn't found the device but I managed to preview and scan to file printer test page with iscan.
When I tried it for the second time, sane-find-scanner output was the same, but scanimage -L didn't recognised the scanner. iscan didn't work. Tried to restart the device - still the same.
Tried to turn off the scanner, restart udev, start scanner again. Didn't work.

Can't scan from epson workforce 845

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